Better money sooner for Sun City sellers

Category: Selling Your Home (page 2 of 5)

Why won’t your Sun City home sell? Could the problem be stupid pricing?

I classify list prices for real estate as being wise, stupid or sleazy. A house that is priced well – priced to market – and wisely should sell right away. Pricing stupidly causes delay, as we’ll see. And if the list price is sleazy – such as $449,999 – the buyer will be hostile to the seller and the listing agent from first contact: Conniving people are connivers.

Take a look at this Expired listing:

Both the listing agent and the seller knew on Day Zero that the market value of the home was $360k. The stupid Original List Price says so, as does the subsequent List Price reduction, also stupid: Both numbers are hinting at $360k, while simultaneously praying that buyer’s agents can’t comp and buyers can’t cope with so many confusing numbers.

Had the home been priced to market – $360,000 – on Day Zero, it probably would have gone for full price – or more? – by Day Seven. Instead, by pricing the property stupidly, the listing expired at 89 DOM.

But wait. There’s more.

Here it is again, Closed yesterday. Priced stupidly yet again, again clearly hinting at $360k, but this time the lister stood by his number, dagnabit! Finally sold at a small discount – after six-and-a-half-months(!!) from the original listing. 158 total DOM, 95.33% net-SP/original-OLP.

There is no rationale for any of this. Both listing agents knew what the home should ultimately sell for, and they must have included the seller in their wily machinations: Phase 1, over-price; Phase 3, profit!

The theory is what? We’re so smart we can trick those clueless buyers – and their appraisers – into over-paying for a largely-fungible production home.

As witness – here and day after day on Facebook – it doesn’t work. A sleazy price annoys the buyer, but a stupid price confuses him – necessarily introducing delay.

I believe in the sweet spot – the price that makes buyers act immediately. Priced wisely and to market, a brand new listing should be irresistible to the buyers you’re looking for – ideally so much so that they bid against each other to snag the property. There is no greater energy for a new listing than in its first weekend on the MLS, and that sweet spot price is what incites all the action.

You don’t have to take my word for this. You can see it all here in black and white: The listers and the seller knew all along that the house should sell for $360k. Thanks to repeatedly stupid pricing, it only took a buyer 158 Days-on-Market to figure that out…

The post-mortem lexicon: What all the acronyms mean and why they matter.

As I’ve noted, I will often post-mortem closed listings on Bloodhound Realty’s Facebook page. Yesterday, I did nine houses in bulk:

Here’s a single closing from this morning, explicated in greater detail:

I love those two little boxes of dates and numbers. Sometimes I have to read the full listing history to figure out what happened, but 95% of real estate transactions are perfectly summarized by those two boxes. They are a residential real estate sale’s obituary, and my one-line summary – e.g., 190 DOM, 87.80% net-SP/OLP – is that transaction’s epitaph.

That’s morbid, so don’t even get me started on Expired and Cancelled listings. Meanwhile, here’s a lexicon to explain all the acronyms:

ADOM is Agent Days on Market, so it’s just DOM. There is a CDOM, Cumulative Days on Market, for exceptionally badly marketed properties. 😉

SP is Sales Price, what it sold for, excluding concessions – which many of these closings had. If I say net-SP/OLP, I’m subtracting the concessions. That is, I am arriving at the seller’s gross proceeds before commissions, closing and parasitic costs – so call it another 6.5%-7.5% off that gross number to get to the net payoff.

OLP is Original List Price, which may have been eclipsed by many subsequent price reductions, each of which is known in its turn as LP, List Price.

Note that, typically, if an agent gloats, “Sold at list price!,” he means the reduced LP, not OLP. In that circumstance, he probably doesn’t want you looking into DOM or concessions, either.

The kind of reporting I’m doing closing-by-closing, as Cautionary Tales, should be built into the MLS. There is no objective way to evaluate buyer’s agents, but listers sort themselves over time by those two numbers, DOM and SP/OLP.

Listing Sun City real estate at Death’s Door: Representing your interests when you can no longer speak for yourself.

Allowing for linguistic infelicities, language like that appears in most Sun City real estate listings: “Welcome to Death’s Door. Try to stay out of the way.”

That much is crass – and it is terrible as a real estate marketing strategy. But the underlying truth – the fact of our own mortality – remains, regardless of how much we’d rather not think about it.

So: To be much more blunt than that ham-handed send-up of senescence: I want to be your last real estate broker. I want to be the broker who represents your interests when you can no longer speak for yourself.

That’s morbid, and I apologize for that. But fortune favors the prepared mind, and I want for you to be prepared to defend your legacy in full.

So let’s talk about this now, long before it will matter. I want to meet your attorney and your kids – and I want my business card with each of them.

Too many houses get thrown away at the end. I’ll make sure yours commands its full market value.

Not one but three Sun City golf course homes could make this the Summer of sweat equity in Newlife…

I fell in love with this house yesterday. I liked it on the hotsheet, so I went to see it in person, then I ended up writing about it on Facebook:

It was still bugging me this morning, in the wee hours, so I made a CMA to see if I was right about the price.

The bad news: The house is completely livable as-is, but it will need upgrading everywhere – either over time or all at once. Most notably, the home is clad in vinyl siding that will want a costly replacement.

The good news: The list price is fully supported, which means the house will appraise at list. FHA-ready, too, I should think. It’s not a flipper-scale bargain, but it is a good deal for owner-occupants who are willing to upgrade their way into a truly remarkable golf course home.

As it turns out, two of the three ‘comparables’ I used to price this home – 12471 N. Augusta Dr. – are also actively for sale and and are also good candidates for owner-occupant upgrading.

Newlife is South of Grand Avenue and adjacent to Youngtown, so it’s not quite as tony as other Sun City golf course communities. But these houses are selling for around $100k less than they would go for bestride Palmbrook in Phase Two – kind of a big difference.

Pricing real estate is an art. I’ve always been good at it. But then I was a ‘pricing algorithm’ for Zillow-the-catastrophic-iBuyer for a year and a day, and I came away a house-whisperer, fast and unassailable. And then I started reading all of the Sun City listings…

There’s more to pricing than just math, but the math makes it harder to make mistakes. So to figure out what our subject property is actually worth to the buyer, we need to compare it to other, very similar properties and then adjust for the differences. Here’s my worksheet for the houses we worked with:

The CMA software enables easy adjustment for objective factors – Fireplace, yes or no? – so my notes concern subjective matters and special adjustments. Interior and Exterior adjustments run from -2 to +2, adjusting by multiples of $5k, $10k or $20k depending on the price range of the properties. We’re not adjusting for the presumptive cost of the upgrade, but simply estimating how much the difference might move the needle among buyers.

I didn’t adjust for time, because the past year has been a flat ripple in Sun City, but I did adjust for square footage and lot size, using this calculator I put together in my Zillow days:

The net result, after taking everything into account, is a reliable number:

The list price for Augusta is great, but 10917 W Oakmont Dr and 12601 N Augusta Dr are both good deals at $340k each – the price both are hinting at.

“The Season” is ending, so all three could suffer from a lack of golf course buyers. But all three have an After-Repair-Value of $400k+, so this Summer could be the season of sweat equity in Newlife…

Del Webb built houses. The people of Sun City turned them into Homes, Dentist’s Offices or Art Galleries.

It’s not a Home, but it’s not even an Art Gallery, not quite. It’s everything you hate about intermission at the symphony: One overmatched bartenderista and no place to get comfortable…

This is my new taxonomy of Sun City housing:

Virtually all houses are Homes – meaning places of residence where shoes and clothes are shed, family members two- and four-footed are fed, TVs are watched, even from bed.

Because of the unique life-cycle of the Sun Citian, we are encysted with craven flippers, who for now and foreseeably intend for us to reside only in spaces that mimic offices, especially medical offices, expressing in their bounteous palette every shade of the rainbow from white to black. I call these houses Dentist’s Offices. They can tilt toward Art Gallery status, but most are simply failed and fractured Homes, restored by their buyers to a simulation of hominess with furniture, art and tchotchkes in the warm colors of the cornucopia.

Art Galleries are Homes only by necessity. As in the photo above, they are show-pieces – inherently and irredeemably soiled by the emanations and extrusions of human life. They are meant to be seen always as they are in their photographs: Breathtakingly, fastidiously, impeccably perfect.

Not very livable? Perhaps. But on the right lot – on the golf course or the lake – a Home that has been upgraded to full-on, no-human-comfort-accomodated Art Gallery status has the best chance of commanding an above-market price on resale.

It’s kind of funny – we do in fact buy houses in order for them to be our Homes – but scarcity is simply what the other guy can’t have. Premium Sun City lots are rare, and houses upgraded to Art Galleries are rarer still. And that makes them catnip for a certain kind of buyer.

Nota bene: If you live in a sturdy Del Webb house on a non-premium lot, beware of over-improvement. Please, please, please resist the urge to make everything gray, but mind what your neighbors are doing. Everything you do that eclipses them is likely to yield you little or nothing extra on resale.

Meanwhile, if the idea of cashing out at the top from a premium lot as an unobtainable Art Gallery appeals to you, consider doing it on the way out. Live in a Home, then when it’s time to sell, vacate it and make it into a show-piece for the next buyers. They may warm things up with Thanksgiving colors – or they may host nightly, very-brightly-lit cocktail parties. Either way, they’ll pay more for a house that hides its heritage as a Home.

Bragging on myself: Ten years of a perfectible real estate listing praxis.

Virtuosity requires one or more sparks of genius, but mere proficiency is simply a matter of consistent, insistent, persistent adequacy – which mainly consists of finding and fixing your mistakes.

That would be the essence of my way of working: Genius would be great, but not getting things wrong is where the magic happens. 😉

These are my listing results for the past ten years:

There aren’t very many. I’ve been doing property management since the twenty-tweens. But they are good and getting better by the only metrics that should matter to sellers: “How much money will I get and how soon will I get it?” A year from now, I will have many more Sun City sales, but my numbers will still be excellent.

Working from ARMLS, here is a spreadsheet I made summarizing every transaction:

It’s not presented in date order, but, if it were, you can literally see me getting better over time. This is terribly boastful, I know, but I live in a completely different world, as seen in our stats, from every agent I’m competing against. This again will be even more evident a year from now.

Here’s the Executive Summary in an easier-to-read format:

A praxis is a practice you get better at over time. By carrying your results back to your theory, you learn where your performance – or your theory – came up short. Iteratively – house-by-house – listing agents should get better. They should not make the same mistakes over and over again, blithely insisting that this time will be different.

If I am very lucky, I will grind up a few sparks of genius, when I list your home for sale. What I won’t do is make the kind of mistakes I document with dismay here and on Facebook. And, starting here, starting now, I will show you exactly how my efforts are paying off for my sellers.

That last-minute white-knight cash buyer is your savior? Uh, no. He’s a circling shark patiently devouring desperate Sun City sellers.

I have a daily hot sheet; I look at every status change for every listing in Sun City every day. If you follow Bloodhound Realty on Facebook, you will see me opine briefly on things I see, especially post mortems of Closed transactions.

The images illustrate a pattern I’ve seen four times in the past two weeks: Seller caves dramatically at high Days-on-Market to an all cash offer from buyer who is represented by the listing agent – by Dual Agency, a double-dip.

All secrets kept, of course, and it’s churlish suspect ugly motives, but it is worth your while to be aware of this listing strategy, even assuming it is simply wholly erroneous. The buyers will claim they are ‘rescuing’ desperate sellers, but really, again assuming the absolute best, they’re sharks circling around mis-marketed listings, waiting for those desperate sellers to run out of two things: Time and alternatives.

So: First: You should be listing with me. I don’t play stupid or sleazy pricing games, so I’m typically done very quickly. But, more to the point: I don’t double-dip. I represent you only – as fruitfully and expeditiously as possible.

But: Second: If you price your home wisely and well – priced to market, to the recent comparable Closed sales – you won’t find yourself in this awful situation.

And: Third: If your prospective listing agent promises to rescue you with a pre-arranged cash buyer, should the listing fail to attract a buyer, take the time to ponder who is getting the best end of the representation – you or that buyer?

Bob Ryan from Entourage cogently explains the sheer brilliance of the seller-paid buyer’s agent’s commission.

“What if I were to tell you that I employ a vast cadre of agents who will work their butts off to sell your home. And the best part is, they work for free until one of them delivers the goods! Nobody gets paid until YOU get paid. Now is that something you might be interested in?”

I am utterly amazed that the NAR has so thoroughly screwed up all the many lawsuits brought against it. Literally everything the plaintiffs complain about is soporifically consented to in many, many pages of paperwork.

Moreover, as mega-producer Bob Ryan inimitably discloses, the seller-paid buyer’s agent’s commission is a GOOD thing, a tool to motivate agents to work FOR FREE, on spec, in your behalf.

Now is THAT something you might be interested in?

My listing-price cautionary tale in three listings…

Three closed sales, all the same floor plan, all dowdy/dated but turnkey livable:

Primus: Listed at an almost-wise price on the Wednesday before Christmas, sold for list by New Year’s day.

Secundus: Listed at a sleazy price and closed for less money in 34 DOM.

Tertius: Listed sleazy and insanely high, many price drops, mostly sleazy, finally sold at what we can readily see is the market price – in 210 Days on Market.

If you price to market using a number that looks wise to the buyer, you should sell immediately. If you ‘test the market’ – or worse, try to ‘beat the market’ – the market will be happy to correct your error. Eventually.

There are currently three active listings in that floorplan, again all stone comps to each other and to the solds: $314,900, $328,000, $355,000. Guess how they’re doing. Guess where they will sell – if they do.

What’s even worse than listing at an unwise price? Listing at an unwise price on the wrong day.

It’s Saturday as I write this. There were 15 new listings in my little farm yesterday. Only two have wise prices, with the rest being either stupid or sleazy.

What’s worse is that these homes were listed on Friday, AFTER Saturday’s showing tours were already planned. The email from ARMLS or Zillow or wherever that celebrates these brand new listings will go unread, as buyers and agents rush around getting ready for the work they already have planned.

Sun City is special in that more buyers might be looking at homes on weekdays, but most buyers do not live here already, and they and their buyer’s agents do their real estate shopping on the weekends, just like everyone else.

Listing – or doing price reductions, if you must – on days when buyers are not shopping listings is an unforced error that abets the process of selling slow and low.

Better money is more than just more money – it’s more-secure money.

I like to say ‘better money sooner’, but that’s just a recapitulation of the core idea of my listing praxis: Highest, safest, soonest. We’re looking for the highest attainable return in a reasonable span of time.

‘Attainable’ means two things: We want the highest price a real buyer is willing to pay, rather than what we might wish we could get, instead. And we want for that buyer to actually be able to pay that promised sum on time – ideally without the seller’s help.

So an FHA offer at 105% of list, with 3% coming back to the buyer in seller-paid concessions, is sub-optimal, even though the top-line number is bigger. The house still has to appraise – and it won’t, not above market value – and you already know your buyers have no cash to spare to make up the difference. Not only won’t you be getting the bigger number, there’s a good chance the buyer will be unable to perform at COE – putting you back on the market, wiser but shop-worn.

On the other hand, all cash at 98% of list can be worth considering. ‘Cash is King’, so it expects a discount. That lousy FHA offer can be useful to get the buyer to 100% or above, but with no or few contingencies and a quick closing, cash is typically better money: Not higher, necessarily, but much safer and much sooner.

The hierarchy of real estate funding looks like this:

• Cash
• Conventional
• FHA/VA, etc.
• Other

Cash is King – very safe, very soon – but a strong conventional borrower who is desperate to possess the house is likely to be both higher and safer (less likely to cancel) than a cash buyer.

VA borrowers can be very strong, financially, but VA loans can take a while to close and they require the seller to pay a significant portion of the buyer’s transaction costs. FHA borrowers are very often weak on credit, cash-on-hand and cash reserves. The offer that seeks a seller concession on the way in may need even more seller-paid funding to make it to the finish line. VA is less soon, FHA less safe.

As for the ‘other’ category – seller carrybacks, hard-money loans, etc. – if we are even talking about them for a Sun City home, something has gone terribly wrong with the property’s marketing.

How do I know that’s so? Because if a house is listed properly – priced to market and promoted irresistibly – it should attract cash and strong conventional offers immediately. It it doesn’t, the price is wrong. If the offers that come in eventually are all crazy government loans – over list but with countervailing concessions – the buyers want the seller to cover their shortfalls. And if the seller waits for months and then finally gets an offer with ‘creative’ financing…

Art elicits a response. A brand new real estate listing succeeds when that home’s eventual buyer says, “Hot dang! Must lock down immediately, before anyone else gets it.” The safest buyer, by far, is the one who wants it more. But if the listing doesn’t surface that buyer, plus others less frenzied – right away, in the first few Days on Market – then it has failed.

But, listed right, your house should attract one or more cash or strong conventional offers at or near full price. Play your cards right, and you could Close above list in ten days – so get packin’! And that is better money sooner.

So many shades of white: Making homes look like offices robs them of their ultimate value – their hominess.

May be an image of kitchen island, lighting, range hood and indoors

At last! Relief from your lifelong yearning to live full-time at the dentist’s office…

May be an image of range hood, kitchen island and indoors

That’s funny. Here’s what isn’t: This icy, monochromatic style of interior decor is everywhere. The rule of the MLS is this: If the homeowners spent money on their home on the way out, they made it grayer and less homey – by a lot. Flippers? So much the worse.

No photo description available.

Women’s magazines don’t give advice on exterior decor, so from the outside homes are done in creams and browns, meat and potatoes. Iceberg interiors are a fad driven by people who abhor human beings and their actual emotional needs. Literally no one wants to live at the dentist’s office, they just can’t stop heeding bad advice.

May be an image of range hood, kitchen island and indoors

Workplace decor is sterile so that you never get too comfortable. This style of interior design is inflicted upon home-buyers by people who hate homey colors – creams and browns – and the warmth and comfort they induce.

May be an image of range hood, kitchen island and indoors

It’s worth noting that this home design fad took root just about the same time the government outlawed warm, homey incandescent light bulbs. Our light is cold and blue, and so are the surfaces reflecting it.

I’m showing you the kitchen, the homiest room in a home. It’s not there to make a design statement, but rather to make stew – ideally in the colors of stew. Plus which, a homey kitchen cannot seem to abhor drips and splashes – which is what medical countertops are meant to reveal.

I’m mocking cheesy flippers mimicking cheesy women’s magazines, but more deeply I’m objecting to this whole design esthetic for homes: Home is literally meat and potatoes. Almost always looks like that from the outside. Only lately have we fled from that look for interiors, opting for this sterile monochromatic office look.

Clearly, I’m against it, but I’ll add a couple of caveats: First, I’m only interested in marketing to the middle of the bell curve – the Buick Regal buyer. Second, the stoutest heart of that market is here, in Sun City. I don’t think anyone feels at ease in an iceberg interior, not without overlaying everything in browns and creams, but I’m pretty sure my demographic – 55+, very middle class – wants nothing like what they get from flipper after flipper.

A Sun City dog’s take on the sale of his home: “Things is changin’…”

Dogs sell homes, which is good, since they’re going to photobomb the pix, anyway. But that dog is keeping an eye on the photographer because “things is changin’.”

There is a perfect order to everything and no one knows that like your dog. If you move a familiar vase from one countertop to another, your dog will be sure to let you know that you have offended the cosmos.

Listing your home for sale, showing it, selling it, moving on – these are all traumatic events for your pets. They may or may not show it overtly, but when “things is changin'” – they’re not right.

We’ll talk about all of this, when we sit down for a listing appointment – balancing all of your family’s interests, each in its own currency.

Counter-marketing Cartman: How buyers can put the squeeze on sleazy and stupid pricing strategies.

The list price is the most important field in an MLS listing. Everything counts, but if the price is wrong, every other effort will have been wasted. If the price overshoots the market, you risk losing potential buyers to better-priced homes. But, just as important, if the format of your price is wrong, you will at a minimum introduce confusion – and delay – that you cannot afford.

Ignoring the comps and just looking at numbers, home prices can be wise, stupid or sleazy. Listings are almost always stupidly or sleazily priced, but closed prices are typically wise.

A wise number ends like this: x0,000 – where x is an even number. In other words, wise numbers are round numbers in $20k increments. Higher prices move the ‘x0’ leftward – and I won’t quarrel with x being odd there, nor at $250k and under. But: Wise numbers look right to buyers – offered and closed – and they close fine with sellers. The last sentence is the entire argument against ever using stupid prices.

Sleazy prices are even worse: $449,999. Can you hear South Park’s Eric Cartman parroting that number? Sleazy prices are transparent and facile attempts to fool people – which are predictably met with contempt by buyers:

Cheaters never prosper? Then why won’t they stop trying?

Caveat venditor: Wise prices sell fast and close cleanly. The other two, not so much.

But buyers take heart: You see a price like $279,900 and you think: “They’re not sure it’s worth $280k.” In fact, they are certain it’s worth $260k – or less – so you should lowball ruthlessly as Days-on-Market hits double digits.

I use the term ‘Last Call’ to refer to sellers who cave catastrophically at the end of a listing because they started too high at the outset – literally dancing The Desperation Waltz with the only remaining partner. But buyers can be that Last Call opportunist.

I like Tuesday mornings at 10:30 am for Last Call offers. The seller’s last hopes for the weekend will have evaporated; they are at their weakest. Declined or no response? Come back next Tuesday morning – but lower.

Whether sleazy or stupid, inept numbers denote inept agents and misled sellers. Take account of those facts and discount for deceit. Cheaters never do prosper, but you can profit from their delusions.

A Sun City cautionary tale: Open high, close low – very slowly.

Two more quick-hit post-mortems from Bloodhound’s Facebook page, to which you are commended. A full post-mortem exhumes every buried secret, but those two little boxes are the box-score for every Closed (or Cancelled or Expired) MLS listing.

Keep an eye on Facebook for more of these – and on this weblog for full-on autopsies of listings sent in to me. Meanwhile, I’m going to build a slide show of these tiny cautionary tales to show to sellers when they get stars in their eyes.

The value of a thing is what that thing will bring – and not a penny more. You would not overpay for a production home. Why would anyone else? You cannot ‘beat the market’ – but, as witness, the market can beat you out of all of your equity in your home.