The most significant factor in Zillow’s ignominious retreat from iBuying is that it was entirely a Dunning-Kruger exercise: Rich Barton and his devoted team of seven-figure eggheads actively and persistently refused to learn anything about real estate brokerage.
All of the iBuyers are lousy at real estate, as I’ve been pointing out for years, and none of them are interested in improving. But Barton’s explicit insistence was that Zillow would do best at real estate by not listening to anyone who has ever sold real estate, not even the Realtor “partners” they used as their hands and feet in their first two years of iBuying.
It’s awful that Rich Barton screwed up so badly – leaving damaged neighborhoods behind him nationwide. But it is much worse that he did it deliberately – by refusing to learn any better – even as his errors racked up by the millions.
If drunk driving is bad, then driving blind-folded is so much worse. Zillow CEO Rich Barton – very proudly! – drove blind-folded into America’s real estate market. He should be held to account for it.
In other news:
Joel Kotkin: California Dreamin’.
Andrea Widburg: One fuzzy drone image may send Kyle Rittenhouse to prison.
Andrea Widburg: The DOJ and FBI have combined to destroy Project Veritas.
J.R. Dunn: The Left’s Bungled Revolution.