There’s always something to howl about.

Category: Technology (page 35 of 60)

The Wile E. Coyote School of Mosquito Extermination — and why you need to put a condom on your trusting nature

That headline is lousy for Googlization, but it got your attention, didn’t it?

First, Russell Shaw unearthed an ugly little bug in WordPress that permits malware mechanics to hi-jack certain features of a weblog. If that sounds vague, you bet it is. I’m not going to tell you what happens, where, or how. It is sufficient to say that the exploit is possible in any currently-running hosted version of WordPress. Why did we get hit? Despite the scare stories in the newspapers, malware is almost-always devoted to some kind of quasi-legitimate commerce. Basically, the bug that bit us was trying to use our hosting and our traffic to conduct its business at our expense.

Not cool.

The exploit is recurrent. I can kill any particular instance of it, but since the trapdoor is in WordPress, the only way to keep this little mosquito from coming back is to keep slapping it dead — with the only alternative being to kill WordPress entirely.

Enter cron, the Unix utility that will run any Unix process on the schedule you set. With luck, this exploit will be fixed in WordPress 2.5, which is due to be released shortly. In the meantime, once a minute we’re swatting that mosquito, leaving not so much as a bloodstain. Most of the time, it’s not there, of course. When it is, it has 59 or fewer seconds to suck our blood before it dies again.

That much was easy, but I’ve had plenty of time to watch this little critter in action, and in consequence I’ve learned a ton about malware theory, as it were. So once every 15 minutes, cron is running a different job that combs our whole file server looking for suspicious files. And if anything else pops up, I already know how to kill it and keep on killing it.

All of which leads me to say: I love the Apache web-server technology. Where else can you drop a ton of Acme DDT onto one little mosquito once a minute — like Wile E. Coyote at his most frenzied — without even breaking a sweat?

Alright, that’s the first thing. Here’s Read more

Kevin Kelly will teach you everything he knows about the economics of abundance — for free

Mike Farmer is the gift that keeps on giving. Last night at his place, and today at our place, he takes us deep inside the mind of Kevin Kelly.

I’ve been catching notices of Kelly’s name in the tech blogs, but I haven’t made time to read him. Big mistake on my part, corrected at some length this morning.

Kelly’s 1,000 True Fans forms the basis for a survival manual for exemplary-service Realtors and lenders.

His Technology Wants To Be Free is a much deeper discussion of the “free” economy than the Chris Anderson essay I talked about last week.

I may go into greater detail later, but you don’t need to be bottle fed. Get yourself to the Technium and drink from the fire-hose.

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Do you want to know the best Black Pearl of all? When someone offers you a valuable jewel, show up to collect your prize!

During the ProjectBlogger competition last Spring, I advised the contestants to enter a writing contest Problogger.com was hosting. Of all the apprentices, only Teri Lussier entered, with the result that she finished the competition with a huge number of Technorati links and a Page Rank of 4 — truly astounding results for almost no effort.

Say that again: “Truly astounding results for almost no effort.” That’s like a BloodhoundBlog mantra. That’s everything we’re looking for, the leveraged opportunity that produces the best benefits for the least effort at the lowest cost.

Even so, I knew when I announced the BloodhoundBlog Black Pearl Diver’s contest that few people would enter. The effort was nothing, really, just another blog post. The Grand Prize is a full scholarship to BloodhoundBlog Unchained, but every winning entrant would get a link back to their site on our side-bar. This is possibly the most powerful link in the RE.net. It’s certainly the most powerful link anyone is offering you for free. And we had — count ’em — four entries.

The good news is, they were four great entries. But before we get to them, I’d like to cite three honorable mentions:

  1. Mike Farmer brought us This is not for the contest — just tipping my hat, discussing his plans to create single-property weblogs for his listings.
  2. Teri Lussier took on the entire Social Media Marketing universe with Does the RE.net mean Real Estate or Resist Everything?
  3. And Todd Carpenter knocked my socks off last night with this simple Google search. For now, Todd is dominating the keyword zillow mortgages by sheer blog-power. It will be interesting to see if Zillow is able to take that keyword away from Todd, but, no matter what, he is demonstrating the search-engine leverage of weblogging.

And now… on to the winners:

Kevin Warmath weighs in with If A Picture Is Worth A Thousand Words, A Video Must Be Worth a Million, a discussion of his odyssey through visual marketing media for his listings.

Brian Miller offers up “…Vee have our vays. You vill sign zee papers…”, which details how he learned how to get more by demanding less.

Colleen Kulikowski Read more

Fred Flintstone speaks: Listen to me today on Real Estate Radio USA

As a reminder, I will be on Real Estate Radio USA this afternoon at 2:30 pm MST. I’ll be talking about everything I can remember about BloodhoundBlog Unchained, plus, presumably, a lot of other stuff. I’m full of ideas and light on sleep, so I should be a fun listen. You can snag the MP3 later if you miss the show live.

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No more web sites in the remarks section? ARMLS drops the hammer on the one little bit of the 21st century it was getting right

I read about the outlawing of web site URLs in listings on the “Welcome to Tempo” page of the Arizona Regional Multiple Listings Services (ARMLS), but I wasn’t certain it meant what it seemed to mean. Since I have been a Realtor, we have promoted our single-property websites in the remarks section of the listing, as have many other agents. It seemed odd to me, given how anal ARMLS had been about contact information in virtual tours, but I thought it was a laudable concession to real life in the third millennium.

We talk in web sites — Bloodhound Realty does, particularly. We live in webbed-wide world. This is news to no one. The appropriate way to talk about houses is in web sites. Hurray for ARMLS! It doesn’t really “get it,” but it gets at least some of it.

Not so.

Comes today this email:

Thursday, March 06, 2008

Gregory Swann ABR CRS GRI,

Our new iCheck program identified the following Error. The Error and any related verbiage was removed on Thursday, March 6, 2008.

MLS#: 0000000 TEMPORARILY OFF MARKET/RES
Error: MLS Rule Error (000)
Description: Prohibited URL

No further action is required by you at this time.

Thank you for complying with the ARMLS Rules and Regulations.

I know, I know, you don’t have to tell me. I understand, I just don’t approve.

First, this is an artifact of the co-broke, the archaic practice of buyer’s representatives being paid by the listing agent. If commissions were divorced, all of the Top Secrets of the MLS system — every one of which is a violation of the buyer’s agent’s fiduciary duty to put the buyer’s interests ahead of all others (which most certainly includes the seller and the listing agent) — would be swept away like the dusty relics of the anti-capitalist era that they are.

Second, the specific purpose of forbidding web site URLs in listings is to impose an artificial chokepoint on the free market. Buyer’s agent’s seek to hold their own clients hostage in the transaction. In order to secure their own compensation, they will withhold the fact of Read more

Oh, for goodness’ sakes! Nothing sells houses like houses, so of course you should blog listings — your own and other Realtors’

'Homey' feel is a lure for attracting women home buyersVery early on in BloodhoundBlog’s history, I argued against blogging listings. The argument actually concerned styles of anti-blogging that were common then: Stealing and reposting newspaper articles verbatim, for example, or posting listing after listing with nothing to engage the reader in any way.

Later on, when I was working on the posts that became Real Estate Weblogging 101, I reversed that position in a big way:

So what are we looking for? Hmmm… There’s no place like it, and, when you go there, they have to take you in…

We’re looking for home, of course. If I could lay one blanket complaint against locally-oriented real estate weblogs — allowing for particular exceptions — it’s that they are way too much locale-oriented and way too little focused on — what? — on homes and families.

Russell Shaw is beyond brilliant, and BloodhoundBlog is very lucky to have him as a contributor. But if no one learns anything else from Russell, please read, learn, mark and inwardly digest this sliver of his genius: Buyers don’t want agents, they want a house.

The very first thing I want to see at your neighborhood/community/town-focused real estate weblog is a house. A nice, big, homey house, with a welcoming front door. I want to see a gleeful little girl on a swing-set and a Chocolate Labrador playing Frisbee with her brother. I want to see the Spring flowers and the Autumn foliage and the glowing of Christmas candles — all at the same time. I know you can’t do all that, but I want to feel that way anyway.

I want for you to have made me feel instantly at home.

At a minimum, that means adapting the stock weblog theme you’ve adopted. Okayfine. Get on it or hire it out. First impressions are lasting. If you don’t sell me on the idea that there is no place like your home on the web, I’m movin’ on. Buyers don’t want agents, they want a house.

In truth, I think your target market should be sellers, not buyers, but it’s going to be people with their buyer’s hat on — even if they need Read more

Redfin.com builds new listing oversight tools for sellers

Here’s the news, snipped to the quick:

Online real estate broker Redfin Corporation today released Redfin Listing Metrics, a dashboard for Redfin’s listing customers to analyze neighborhood inventory trends and recent sales, and to compare their listing’s online traffic to that of other listings in the neighborhood.

That sounds slick, doesn’t it? A Redfin listing is a hybrid between a full-service listing and a for-sale-by-owner. This new software is a hybrid, too. On the one hand, Redfin is providing real-time access to information you wish you were getting to your sellers once a week. On the other, the Seattle start-up clearly intends for sellers to micro-manage their own listings:

The Listing Metrics dashboard, currently available only to Redfin listing customers, graphs how key marketing and pricing trends change day to day and week to week:

  • Online traffic to the listing on Redfin.com as compared to the neighborhood average, so Redfin customers can determine if their listing is competing for online buyers’ attention;
  • Sources of online traffic to the listing on Redfin.com, so Redfin sellers can evaluate the effectiveness of promoting their listing on other sites;
  • The number of competing broker-listed properties in the neighborhood, so Redfin customers can evaluate supply and demand to determine if pricing conditions are changing; and
  • The average days on market for broker-listed properties in the neighborhood, so Redfin customers can determine if their property is taking too long to sell.

The dashboard also provides an overview of nearby similar listings, so Redfin sellers can compare their listing’s pricing, photos and amenities to those of its competition, and an overview of recently sold properties in the neighborhood, so Redfin sellers can evaluate closing prices as well as listing prices. Using the dashboard, Redfin customers can also schedule and promote open houses.

Okayfine. Few blessings come to us unmixed. Sellers will surely like the greater control, even though an experienced lister might try — and fail — to warn them about the unhappy consequences of “over-marketing” a listing. But, guess what? Their house, their money, their risk. Redfin might not be giving sellers what you or I might think they really need, but it is proving itself Read more

Dress up that custom weblog you’ve built to help sell your home

This is my column for this week from the Arizona Republic (permanent link):

 
Dress up that custom weblog you’ve built to help sell your home

Last week we built a custom weblog to help you sell your home. This week, let’s dress it up a little.

Some of the things I’ll be talking about are free, but others cost money. Your Realtor may have a marketing budget, so that could be a source of funding. But even if not, with only a few buyers chasing a very large number of homes, stinting on marketing costs may not be your best strategy.

Here’s something you can do for free: Go to Google Maps and build a map to your home. At a minimum, you should also provide driving directions from the nearest freeway exit. But, if you sign up for a free Google account, you can link to an elaborate custom map for your home.

Highlight parks, playgrounds, schools and shopping. Saying anything at all about churches might invite Fair Housing complaints, but you can draw attention to other nearby amenities. Even better, you can attach pictures and internet links to your map markers, so that buyers can really get a feel for the neighborhood.

Online real estate sites like Zillow.com and Trulia.com want to know that your home is for sale. You can add photos to those sites and link back to your custom weblog, which will bring you more traffic. On Zillow.com, you can “claim” your home, updating details on any upgrades you have made to it.

We like to use floorplans. You might be able to get one to scan (or better yet, an Adobe PDF file) from your home’s builder. We use a company called FloorPlansFirst.com because they make interactive web-based floorplans. Buyers can move their furniture into the home to see how it will fit. This costs money, but it sells houses.

For virtual tours, we’re switching to Obeo.com. Their tours cost more, but they offer a category-killer feature: Virtual redecorating. Your buyers can discover how much they’re going to love your house after they’ve remodeled the kitchen and repainted the exterior.

And the only stronger Read more

Day of the Long Tail: How broadcasting lost its chokepoint

Continuing, briefly with the idea of chokepoints and the economics of abundance:

Broadcasting — radio and television — offers us a perfect example of how much bigger the economics of abundance is than mere data processing.

Broadcast outlets, at their beginning, were both natural and man-made chokepoints: There were a limited number of available frequencies, and access to them was regulated by fiat of law. Cost-based chokepoints affected the other major media of the era — newspapers and magazines. This resulted in very lucrative markets for the owners of mass media outlets — and in media products that tended to be at least as dissatisfying to consumers as they were appealing.

But then three things happened:

  1. Printing got a lot more efficient, creating the era of narrowcasting in publications — not one generic bike-riding article a year in Look magazine, but a dozen specialized monthlies just for different flavors of serious bike racers — with a dozen more for mountain biking, and a dozen more for bicycle fitness training.
  2. As a consequence of better scientific research in electro-magnetics, electronics, signal-processing and information theory, the radio spectrum itself became much more abundantly divisible — creating still newer kinds of narrow-casting, right down to cell phones and private-network walkie-talkies.
  3. Finally, the internet itself resulted in a massive explosion of available bandwidth in mix-and-match wired and wireless networks.

What’s the result? One of the richest businesses in the entire history of chokepoints is being disintermediated into oblivion. Sic semper tyrannosauris.

Emphasizing that, I cannot get enough of this movie:


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Say goodbye to Chokepoint Charlie: In a world without walls, free is the new green of the internet economy

I have been talking about the economics of abundance literally from Day One of BloodhoundBlog:

In a subsistence culture, the work of the mind is precious and literally unsupportable. We are by now so rich that millions of people can create intellectual resources that they give away, in turn to be remarketed by others.

I was talking about phenomena like weblogging and open-source software, but, ironically enough, I was also talking about an article by Wired magazine editor Chris Anderson.

This week Anderson is back with another important article, this one called Free! Why $0.00 Is the Future of Business. He’s writing about the net.economy, and what he has to say is fascinating, even if I think he might be missing the bigger picture. He’s also writing in support of his new book, a for-pay product I don’t intend to pay for.

Anderson likens the idea of free razors, which we’ve also talked about, with the modern net model of using free web-based software to create massively-viral effects. Interestingly, he documents six broad categories of no-cost-to-the-user internet business models.

His thesis is that the plummeting cost of data-processing hardware, coupled with a software-cost-per-user that approaches zero, requires vendors of web-based information and services to find other ways to monetize their efforts. If one vendor won’t cut the price to zero, the next one will.

We’ve been talking about this much, too, also since the birth of BloodhoundBlog:

[T]he people most immediately affected are the ones who are currently paid a salary or wages based on the sale of information. Either the information is going to get much, much better — or the number of paychecks is going to get much, much smaller.

Stewart Brand said “information wants to be free”. This has intellectual property implications far beyond ordinary information. But with respect to that ordinary information — news, opinion, fiction, poetry, almost all music, etc. — the war is over. Hoarding lost. The challenge amidst this vast abundance is not getting people to pay for your information — but simply getting them to pay attention to it.

The daily newspaper has no hope whatever of nicking me for fifty cents. Read more

Speaking in tongues: Making more-professional-looking CraigsList HTML ads — even if you don’t know how to code in HTML

[I’ve amended this post somewhat based on our recent experiences with CraigsList, which are discussed in the comments. The point of this post is not CraigsList, but, rather, learning how to extract HTML from existing code, this as a means of learning to write HTML on your own. In the comments, a number of vendor solutions are discussed, and these my be worth exploring, if only as a prophylactic against censorious behavior by CraigsList users. But your need to produce professional-looking HTML can extend far beyond the major on-line services. As an example, Cathleen Collins pulled buyers out of an ad we were able to post on a church’s bulletin-board-like system. –GSS]

 
A couple-few weeks ago, I was on a conference call with Jerry Matthews. He’s a one-time grand poohbah in Realtor Association politics, but now he works as a consultant to the NAR and certain state-level Associations. I was the waxed-fruit-flavor-of-the-day in a series of calls with Association executives, so that they might take the pulse of market innovators. I think I might have been the Designated Radical. If so, I promise you I did not disappoint.

As one stage, I was talking about how new licensees might market themselves cheaply in what is, for now, a hard world to get a break in. I mentioned a lot of different ideas, including CraigsList.com, which may be the single most effective advertising medium available to Realtors or lenders right now.

I said, “Of course, most CraigsList ads stink, so, with just a little bit of HTML you can really make yourself stand out?”

“But how is a new agent supposed to know anything about HTML?” someone asked.

I didn’t say, “Young people know a lot more than you give them credit for.” Instead, I pointed out that weblogging software like WordPress creates HTML for you, even if you don’t know what it’s doing.

So you could do something like this:

  1. Create a weblog post about a house you’ve listed — or, with explicit permission, that another agent has listed
  2. Write a good, compelling headline about why buyers should want to see that house
  3. Write good, clean — error free — Read more

Bebop and the brain — Thelonious Monk’s career advice to working Realtors and lenders: “We wanted a music that they couldn’t play”

We listen to Bebop Jazz in the office. If I talk about music, I tend to talk about Rock ‘n’ Roll or Country, just because they’re more inclusive. Bebop is demanding music even for Jazz, definitely an acquired taste.

Instrumental music is good at work, of course, since you can play it fairly quietly, and since there are no words (except “Salt Peanuts!”) to interfere with your thinking.

I would argue that complex compositions — like Classical or Modern, Progressive or Cool Jazz — will tend to improve the quality of your thoughts, through time, since your mind has to work so much harder to process the music. Constant exercise for the muscle of the mind should make you a stronger thinker. It seems reasonable to me that a familiarity with musical cadences will make you a better writer, as well.

Lately we’ve been tuned into the Bebop station at Yahoo’s LaunchCast on-line radio portal. Like all LaunchCast stations, the playlist could be a lot longer, but it’s a pretty nice representation of the Bebop idea in Jazz: Bird, Monk, Dizzy, Dex, Mingus, Trane, Miles. A little bit of Art Tatum, which I love, and a little Hard Bop, which I loathe. Bud Powell and Cannonball Adderley to show the world how a sound this demanding can still be fun. If you really want to listen, you have to go to your own record collection. But for the office, it’s the best solution we’ve found so far.


Creative Commons License photo credit: MikeLove

That’s all beside the point, though. You either like Jazz or you don’t, and many people don’t. But the quote from Monk in the headline

“We wanted a music that they couldn’t play.”

is practically a mission statement for Web 2.0-empowered Realtors and lenders.

Bebop was born during a musician’s union strike in 1942-43. Players who had been working as sidemen in Big Band and Swing orchestras would spend their idle days together in two Harlem nightclubs, jamming for each other. Over a very short span of time they created a brand new form of music, with a brand new music theory all its own.

The “they” in Monk’s Read more

Zillow.com announces its sponsorship of BloodhoundBlog Unchained

BloodhoundBlog has grown up with Zillow.com. We’re consistently second or third on a Google search for Zillow.com, and Debunking Zillow.com is one percent or more of our traffic every day.

On the other hand, we’ve also been big boosters of the tools Zillow has built to help sellers, buyers and in-the-trenches Realtors and lenders get the job done. We’ve written more about Zillow than anyone, anywhere. They’re one of our content categories — and that category is consistently popular with our readers.

Today, Zillow.com is announcing that they will be the premier sponsor of the BloodhoundBlog Unchained Social Media Marketing Conference to be held May 18-20 in Phoenix.

Here’s David Gibbons writing at Zillow Blog:

In 2008 we are increasing our bet on Realtor 2.0 and I’m excited to announce that the Bloodhound Blog Unchained conference will be brought to you by Zillow. Bloodhound blog is read daily by thousands of real estate professionals and is arguably the most influential blog read by real estate insiders. The blog’s written by Realtor 2.0 for Realtor 2.0. From May 18th to 20th the bloodhounds are hosting a conference that will distill the best practices for profiting from the revolution in social media and real estate. BHBU is also possibly the only Mortgage 2.0 conference of the year with a separate track dedicated to loan officers and mortgage brokers. If social media is part of your marketing plan for 2008 I recommend that you get to Phoenix for this event. Conferences are a great networking opportunity but I’m convinced that you will leave BHBU with much more.

Benn Rosales at AgentGenius.com broke the story with a quote from BloodhoundBlog’s Brian Brady:

Among the many potential sponsors who contacted us about Unchained, we selected Zillow for its leadership in the Real Estate 2.0 community. Its actions have always been consistent with its stated goal of being a media company aligned with real estate professionals.

Zillow.com has publicly announced its intention to provide a mortgage offering, as well as the current property database. As a mortgage professional, I anticipate this release and hope we’ll be able to feature at at the BloodhoundBlog Read more

Do you want to understand what Web 2.0 means in your own life? On the internet, Socrates would have lived

I just wrote this in a comment to Kevin Tomlinson, but it’s important, so I want to address it in the larger arena:

On the internet, everything is Kevlar.

This is for real, and it’s a lesson people are slowly learning all over the globe:

  1. Muscle power accumulates, brain power does not. A group of people is no smarter than its smartest member, and the sclerosis imposed by group decision-making will tend to make a typical group seem to behave as though it were dumber than its dumbest member.
  2. Groups cannot interdict the flow of information, so there is no longer any way to prevent most of the people on earth from discovering anything they wish to know. The middle-men who have been disintermediated first were the people who wanted to prevent the other members of their groups from gaining free access to the truth.
  3. Even when they manage to cohere, groups have no power where they cannot amass muscles or accumulate weapons.
  4. In consequence, any competent individual can take on and defeat any group of people on the internet, no matter how large it might be.

Ergo, on the internet, Socrates would have lived.

This is the triumph of the Greek ideal, an amazing, world-changing accomplishment.

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