A big part of the StarPower curriculum is the DISC system of psychometric analysis. I’ve talked quite a bit about Myers-Briggs and Cathleen is a big fan of the Enneagram. These are useful tools, especially for self-analysis. But INTJs will behave very differently from INTPs — and from each other, for that matter — so having a tight bead on someone in Myers-Briggs terms is not all that preternaturally useful.
The DISC system, on the other hand, is simultaneously very useful in real life and very simple to deploy. Once you understand the four DISC categories of behaviors, you can make reasonable on-the-fly analyses of the people you happen to be working with. High D? Don’t waste time on details, unless you are asked for them — and then don’t stammer. High C? If you don’t volunteer volumes of detail, you must be hiding something.
There is a good deal of academic theory behind the DISC system, and I don’t want to portray myself as an expert. Cathy and I took two short classes on the subject, both taught by serious amateurs. Even so, we learned a ton about what we’re doing right with people, what we’re doing wrong, and what we could be doing better.
There’s more: We set about to do a gut-feelings-based DISC assessment on everyone we know, this for practice. When we finally get around to deploying a CRM solution, we’re going to use DISC to classify our clients. This will be useful at every touch, but one thing we thought of doing was deploying DISC-oriented drip campaigns: Cut to the chase for the D’s, fun and games for the I’s, home and hearth for the S’s, charts and graphs for the C’s.
Brian and I were talking about this on Sunday, and we both thought it would be interesting to DISCify the cut-outs on a landing page. That’s not just fun for marketing geeks, it’s a testable procedure that should result in higher conversion rates.
There’s no end to the value in this system, since it enables you to tailor any presentation to the predictable psychometric style of the person you Read more
