There’s always something to howl about.

Category: Technology (page 16 of 60)

You’re Unique – Just Like Everyone Else

What makes you unique?  I’m not referring to your eleventh toe or your ability to recite the Arabic alphabet backwards.  That’s not unique – that’s plain odd.

Why do clients want to work with you?  What makes you better than the rest of the pack?  I ask this question based upon the comments I received in my last past.

Simply because you may rank first or second in a Google search does not make you unique – it makes you visible.   Now that you’re visible, what is the value you bring to the table?

I did a search on an address of a property I’ve listed, sadden to see that my SEO wizardry had failed me – Trulia and a whole host of other sites beat me to the punch – but honestly, I don’t care.  My client’s property is well represented in cyberspace.  It’s visible.  But visibility is not value in and of itself.

Now – say you use the fact that you rank first, maybe second on the list of the Google search you ran, specifically on the property’s address – or maybe even on the property’s characteristics – terrific!

But wait – as a consumer, I see your site and perhaps Trulia, Redfin or another local broker’s site with the same property – and a slew of other sites with the same information.  It’s visible but it is not specifically clear to me as a consumer why I would choose your site versus another.  Perhaps I choose your link because it’s first on the list.  Not a bad choice, but it was relatively arbitrary – it ranked first – not necessarily best.

If you’re marketing yourself as the best professional to sell a client’s home because you own the ranking of their property in a search result, you’re kidding your client – but mostly, you’re kidding yourself.

Greg Swann nailed the value proposition as to why high visibility on the web is a key differentiator:  he’s visible – but he also sells his clients’ listings in less time than comparable properties in his market.  Like almost 50% less.

Your high visibility facilitates your ability to sell Read more

Announcing RealSearchUSA.com


No, that’s not me with The Hoff and a Google Search Appliance, that’s Google’s UK Sales Mgr.
RealSearchUSA.com will be a network of Independent brokers connected by a unique function – a natural language Real Estate search engine. Our goal is to create a true consumer benefit: A Google-inspired (and powered) natural language search experience that leads to a good, local independent broker.

The success of our network will be determined by Word of Mouth (or, more accurately, Word of Email, Word of Facebook, Word of IM, Word of Twitter…).

Here’s the thing about that: We, as the technical force behind the network, have no control over what happens after we hand a homebuyer off to a broker, but that is the part of the experience that will drive WOM for both the broker and the network.

Since we work on an exclusive territory basis to preserve the competitive advantage of a unique user experience, we need to be sure that we are working with the right brokers if we want to see that WOM, so we are being selective about who we hook up to the network.

That’s why I am announcing RealSearchUSA here on BHB: If we can network Web-smart brokers together at the Search Result level, not only would we be off to a good start, we would be taking concrete steps to strengthen the independent brokers who are poised to shake up this industry whenever a recovery gets going.

In most cases, we can place a Google-powered Real Estate Search box on an existing Web site, as we have done here for Mike DiMella at Charlesgate Realty in Boston. It is a network based on an upgrade to Search, which is the function that most Real Estate Web site users are looking for in the first place, but here is the kicker: This search function will also make you a node on a network of independent brokers like you.

Allow me to explain the node thing:

We build Real Estate Search Engines using Google’s Enterprise technology. Our goal is to provide the best Real Estate Search experience for people who like the way Read more

The mapmaker’s dilemma: What the hell are you doing with your time?

That’s a screen shot of the user interface of the beta version of the mapping software I talked about on Friday.

This version:

  • Creates a Google Maps KML file from a list of street addresses
  • Assigns a user-selectable map marker to those addresses
  • Optionally creates a folder on the file server for that address — to serve as an engenu folder
  • Optionally creates folders and folder structures, thus to create an engenu hierarchy
  • Optionally builds links from the map markers to the individual street address folders

This is me writing to the Swallow Hill Gang last night, a very brief outline of features and capabilities:


Any valid addresses, one to a line, will produce a KML file that can be imported into Google Maps.

Like this, which is me and my best beloved:

314 East El Caminito Drive, Phoenix, AZ 85020

You’ll have the map marker you choose. I’ll be adding more.

If you select Folders, a folder will be created for that address:

“314_East_El_Caminito_Drive,_Phoenix,_AZ_85020”

If you select Links, the folder will be linked from the map marker.

If you select Links without Folders, neither one happens, for obvious reasons.

If you precede a line with a tilde — “~” — a folder is created, and subsequent address lines and their respective folders and links are created hierarchically. Like this:

~Top Level Folder

would create a folder at the top level named “Top_Level_Folder”.

This structure:

~Top Level Folder
314 East El Caminito Drive, Phoenix, AZ 85020

would create a link to a folder from the map marker for my house inside of the “Top_Level_Folder” folder, hence:

“Top_Level_Folder/314_East_El_Caminito_Drive,_Phoenix,_AZ_85020”

If you do this:
~Top Level Folder
~Top Level Folder/Second Level Folder
314 East El Caminito Drive, Phoenix, AZ 85020

You would get this:

“Top_Level_Folder/Second_Level_Folder/314_East_El_Caminito_Drive,_Phoenix,_AZ_85020”

You have to build each level of the hierarchy as you go. No harm, no foul if you try to create a folder that already exists.

You can do this:

~Love
~Love/Barefoot Boy With Cheek
314 East El Caminito Drive, Phoenix, AZ 85020
~Love/Barefoot Boy With Cheek/Girl Next Door
322 East El Caminito Drive, Phoenix, AZ 85020
~Love/Barefoot Boy With Cheek/Girl Next Door/And Baby Makes Three
402 East El Caminito Drive, Phoenix, AZ 85020

and you will have created what I hope will be a by-now obvious hierarchy.

If all you want to do is create a folder hierarchy, Read more

Building customized Google Maps and engenu folder structures from lists of addresses

I have very alpha software that makes a KML file that Google Maps will eat to make something like this:


View Larger Map

It’s kinda-sorta like ZeeMaps, except I get a true Google Maps map, which I can then customize and embed.

I start with a list of addresses, which I can type if I absolutely have to.

There’s more: I’m going to build in the ability to create an engenu folder structure from the list of addresses, so that a site like this essentially builds itself.

For that kind of engenu site, I’ll cut my time from 40 minutes to 20 minutes, on the order of two minutes a page for brand new, original, knock-your-socks-off content.

Nest Realty, Jim Duncan’s new broker, joins the custom sign club

Long-time real estate weblogger Jim Duncan moved to a new brokerage recently — Nest Realty. As a part of their launch, they’re building custom real estate yard signs, the prototype for which you can see above.

Jim asked for my thoughts on the signs, and I’m going to go into this at some little length. All of this touches on the stuff we’ve been talking about since last week.

First, I think these signs are striking, very interesting graphically. The grid layout is sweet and fine, a very clean style of communication.

Second, I want that middle sign to be a hell of a lot bigger. My guess is that it’s 18 x 12, a very common size for real estate signs. We do our middle sign at 24 x 36. Jim’s sign is in much better taste than ours, but I need for people to know that they’re seeing a custom sign, so I think I need to grab them by the throat.

Third, my belief is that for custom signs to work, they have to have that paragraph of small text we use on our signs. The marketing objective of the signs is to stop traffic, not simply to promote a fleeting awareness of a home for sale among passing drivers. We’ve been using that paragraph of small text from the beginning, long before it was possible to make custom signs. We know from hours of observation that people slow down, stop, read the sign, take the flyer — all because they had to slow down to find out what that small text was saying.

There are some nice marketing ideas at Nest’s main web site, and the site for this particular home is worth a look. The HDR photos are incredible, and I want for them to be a lot larger.

This is a case where I don’t find the web presentation of the home to be at all satisfying, and that’s another one of the points that I hit all the time. We know from talking to our open house visitors that people will spend hours at a single-property web site if you Read more

The quest for all the world’s riches is over: It’s in your iPhone…

The feature set for release 3.0 of the iPhone operating system was announced yesterday, but I think the photo above says just about everything that needs to be said.

Yes, that’s the iPhone serving as its own graphic equalizer user interface in order to maximize the performance of a third-party peripheral.

There is no one else in product design who thinks like this.

The huge benefit of naming things is that it enables us to conceptually separate this from that, to isolate particular objects or ideas so that we can think about their unique properties and potential.

The outrageous curse of naming things is that we tend to force-fit whatever it is we’re thinking about into the shoebox we’ve crafted for it by naming it.

Do you see? A public hallway is a shopping mall, and vice versa, but few of us can think of both at the same time. A mobile phone powerful enough to please Steve Jobs is going to be powerful enough to do almost anything, but only people who think like Steve Jobs can find the almost anything inside the phone.

Every other smart phone on the market is just a phone with some gadgets slapped on as afterthoughts. The iPhone is well on its way to being almost everything…

Just Because You’re More Visible Doesn’t Mean You’re More Valuable

What really is the role of technology in real estate today?  So much of the discussion regarding the evolution and use of technology today seems to be centered on SEO – what ever you do, make sure Google finds you.

You have a blog or website.  It has super SEO powers.  It attracts many prospects.  So do hundreds – maybe thousands of other agents.

Sounds great.  You’ve found me.  Now what?

When consumers find me, what makes them want me? Regardless of whether or not potential clients find me via the phone book, website or as a result of a conversation a past client had at a cocktail party, the real question isn’t necessarily how they found me, the question is – once found, what do I offer to my clients that meets their needs like no other broker can?

What is your value proposition?  Your value proposition transcends your marketing message – it provides tangible, measurable ways in which you meet the needs of your clients, prospects and consumers.

What is the role of technology?”  You can’t answer that question until you know what your client’s needs are and how you meet them.

The role of technology is merely a tool to provide a medium which delivers the desired results to your clients, prospects and consumers.

The emphasis on technology has been entirely too focused on how consumers find you and not enough on why they want you.  Just because you are more visible to potential clients does not make you inherently more valuable.  If you have a blog or website, is it aligned with meeting the desired results of your clients, prospects and consumers?

Having an IDX link or other MLS search tool isn’t unique.  In fact, search in general isn’t entirely unique.

If you’re found, what makes them stay?

What if a purely technology solution met the needs of consumers?  It’s possible.  If you can’t make it clear how you meet your prospects needs, someone or something will.

My ZinePal wish list: Editors copyfit by cutting and adding copy

This is an email I sent last night to Frank Worsley of ZinePal. Also copied on this email were Teri Lussier, Brad Coy, Cheryl Johnson, Brian Brady, Sean Purcell and Eric Blackwell, the folks who have been talking about ZinePal privately. I’m sharing this in the hopes that it will spark other ideas.

Frank Worsley: > Let me know if you have any feature requests or run into any problems and I’ll try to fix it for you.

Okay, Frank, you asked for it.

This is my wish list for ZinePal, but I’m copying these other good folks because we’ve all been playing with the software. We’re all affiliated with BloodhoundBlog.com, a real estate industry-focused weblog. We love ZinePal because we have huge and unending publishing needs.

Emphasize that: We love ZinePal. I’m going to ask for a lot of stuff, and the others here will chip in with their own ideas, but I don’t want you to despair in any way. We’re happy to help you make ZinePal better, if we can, but you’ve already kicked our teeth in and left us smiling about it. We’re in your debt, never doubt it.

My background: I was a typographer when that word meant something. Even so, I understand that the world has changed — and I have changed, too. I want a certain amount of typographic control, if I can get it, but I’m not prepared to jump out the window if I can’t have it.

Much more important to me is control over the copy. Typographers copyfit typographically. They have to follow the copy out the window. Editors copyfit by cutting and adding copy. Give me editorial control and I’ll solve my own typographic problems.

So:

1. I want control over the feeds. I need for a feed to be forgotten if I need to reimport it. I need for as many posts as I wish to come in with the feed. I can work-around this by using categories in WordPress, e.g,

http://www.bloodhoundrealty.com/wp-rss2.php?cat=7

Category feeds seem to come in in their entirety.

2. But: Once I have the copy in ZinePal, I need to be able to edit it in place. If Read more

FART

FART Realtor designation

I’m not going to buy a CSM from SSMI. I’m already a FART.

  • Fracking
  • Awesome
  • Realtor
  • Technologist

Ok, you got me. FART’s not a real designation.
You can’t go to any classes and pick up a FART- I cooked this one up in my living room a few minutes ago after overdosing on some grapes and apricots.

But if you’re hip, I’m not going to charge you for the right to add some flatulant flare to your business card.

For a limited time only, I’m willing to let you use the FART designation if you can prove any 3 of the following.

  • You’ve generated more than 50 Idx signups from your web efforts in one month. (This is really an easy one , many “FARTists” consistently hit 800-2000/ month.)
  • You landed you blog or website on the first goog page for your most competitive area keywords. i.e. “Bumbl&%^$ Real Estate.” Small markets count too, but if you’ve done this for a major metro area in under a year, then whoever you’re working for just isn’t paying you enough.
  • You’ve helped another agent create and run a niche blog, free of charge, because you love spreading the RE Tech gospel.
  • You’re “auto incubating” a large group of prospects using rss based newsletters or some geeky universal contact form you’ve hacked up to work with some obscure crm.
  • You can tell me in under 30 seconds which 3 long tail search strings your most proud to be ranking organically number 1 for at the moment.
  • You’re “autoblogging” your company listings out of the mls and into your site using some wp plugin that should probably be illegal.
  • You’ve got Ping associated with 10 or more accounts and you update regularly via IM
  • You’ve created at least 1 or 2 lead capture pages that regularly spew off registrations.
  • You’ve started and run a photo or video
    niche blog
    from the palm of your hand. And you update it almost every day.
  • You’ve written a blog post in the dark, after midnight, using the Iphone’s native notes app, from the guest bedroom, so your wife wouldn’t have to suffer your Read more

With zinepal.com you can create a targeted magazine in no time flat

The Scenius set, set in motion by Teri Lussier, has been playing with a clever little web app called zinepal.com.

It’s a further elaboration on the kind of feed games we’ve been playing for months, but zinepal takes us into the world of atoms.

What does it do? Working from RSS feeds you feed to it, zinepal makes a newsletterish kind of magazine, saving your selected content as a PDF file and also as Kindle tinder.

What can you do with it? Teri saw zinepal as a physical magazine, and Brian Brady wanted to take it to every barber shop in town.

Brad Coy saw it as a way of promoting $800,000 starter-condos to impoverished San Franciscans.

I don’t care a lot about paper documents, but a PDF file is much better than formatted HTML for communicating print-like ideas in email. And if the person on the other end wants to print — or forward — your content — shazam!

Other folks had other ideas, and they can speak for themselves.

But what can you come up with? Take yourself to zinepal.com and see what you can put together.

I traded email with the developer today. He’s eager to improve the product, and there ain’t nobody with publishing needs like Realtors and lenders.

In support of zinepal, I implemented feeds in Scenius scenes today. That way, you could use a scene to aggregate content from multiple sources, then pass that one feed along to zinepal.

This is a cool tool. It could use more graphic control, and you can paint yourself into some unsightly corners. But for a quick and dirty tool for turning blog-based content into (real or virtual) dead-tree content, zinepal rocks.

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Don’t miss Part II of Matt Carter’s gripping series on AR vs Move

I didn’t want to let this pass without remarking on it:

The second part of Matt Carter’s gripping series on the abortive takeover of Active Rain by Move, Inc. is up today.

I thought AR’s lawsuit against Move was a joke from the first, and there is nothing in the text to lead me to change my views.

But, man! The drama of it all! Matt Carter has the skeleton of a good book, a cautionary tale about what happens when the wide-eyed world of Web 2.0 comes up against a crew of grizzled Wall Street-trained veterans. Lo-tech don’t mean no-tech.

Here’s the moral, if you’re the skip-ahead kind of reader: Verbal agreements are not worth the paper they’re printed on.

Fascinating reading, both parts. Well worth your time.

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If you’re in the Phoenix area on April 22 and you want to learn a whole lot about how to use Web 2.0 to promote your real estate practice — I’m in the Yellow Pages under chopped liver

I’m having an exceptional week.

On top of money work, I got the Universal Contact Form to the point where I can deploy new variations in seconds.

I’ve been playing Gooder games for fun — except the fun keeps turning into profit.

I worked out an algorithm for round-tripping data out of and back into Heap, making it possible to use rigorously self-populating forms to get existing databased prospects to scrub their own records. I did a small piece of this before Seattle, but I fleshed out the whole strategy this week.

That algorithm is general enough that it can be used to generate any kind of intelligent email: Any CSV file can become an email that uses a coded URL to self-populate a form that in turn produces other intelligent results: New database records, new CSV files, etc.

I hit upon — but have not yet implemented — a completely new way of organizing my sidebar at our Phoenix real estate weblog to make each WordPress Page its own quarterback in still more Gooder games — all of which, of course, are also Heap games.

I’ve been bugging Michael Wurzer at FBS Systems about making the FlexMLS IDX system responsive to coded URLs. If they will do this, I can build forms that can punch data into Flex just as I’m doing with Heap.

And today I worked out a way to take back the fattest third of the long tail from HomeZillTruGain at a cost in money and labor approaching zero dollars and zero cents. To the contrary, what I’m doing should actually pay us in added incremental SEO juice.

And the funny part is, I have two other long tail strategies that, so far, I’ve only implemented in pilot projects because those two do require a modicum of labor and I just don’t have the time to throw at them.

My thinking is that, by the time I’m done, I can plant three sloppy Bloodhound kisses on the first page of the SERPs for maybe 2,000 long tail keywords — maybe more.

And that’s just the stuff that I’m thinking about right now. The first quarter of 2009 Read more

Brief links: Todd Carpenter at REBarCamp Virginia, Active Rain versus Move and why the Kindle iPhone app is too-little, too-late

Daniel Rothamel made a UStream video of Todd Carpenter’s appearance yesterday at REBarCamp Virginia. Todd acquitted himself fairly well, only now and then sounding like an oily, evasive politician. His mien was perfect: Middle-management nerd, which is his newly-assigned role.

His boss, Hillary Marsh, also spoke, and she was a lot less encouraging. She clearly sees social media — essentially Twitter to her — as yet another spam channel for NAR agitprop blather. Here’s how it is: People don’t respond to the NAR’s ActionSpams, but it’s not because they hate the NAR and despise its continual abuse of the political process. No, it’s because they’re not being spammed enough. Yeesh!

There was a long discussion about NAR responsiveness, but it boils down to this: You will become one with The Borg. The NAR will be happy to listen to your complaints as long as you don’t have any. Nothing new…

Matt Carter has a killer two-parter on Move’s failed attempt to acquire ActiveRain and AR’s subsequent lawsuit against Move:

By the time the deal fell through in May 2007, the window of opportunity for ActiveRain’s founders to cash in on their site’s success had closed, attorneys for the company claimed. In an August 2007 lawsuit ActiveRain sought $33 million in damages, alleging breach of contract, unjust enrichment, unfair competition, fraud and deceit.

Last month, attorneys for Move and ActiveRain said a settlement had been reached in which each side would bear its own costs and attorneys’ fees. They asked U.S. District Judge Dean Pregerson to dismiss the case “with prejudice” — meaning ActiveRain would be barred from filing another suit making the same claim.

This was interesting to me: While he was employed by Move, Inc., Dustin Luther was casting about for ways to pimp the RE.net to Move:

Move had hired a prominent real estate blogger, Dustin Luther, and developed a set of company blogs. A team under Samuelson was working to develop more sophisticated blogging and social networking capabilities for Move.

Realtors are “probably our largest untapped resource,” Luther said in a Nov. 1, 2006, e-mail to Move’s then-CEO Mike Long. “There are hundreds (if not thousands) Read more

engenu Epiphany #2: A hierarchy of Folders becomes a hierachy of Pages becomes a functional web site

I drafted this article a few days ago, before Greg posted his video demo of engenu.  Coincidentally, I think my post here serves as a pretty good introduction to the engenu functions that are covered in the video.

I like Greg’s description of  engenu’s functionality here.  (About two thirds of the way down in the post, below the photos.)

And once you own the basic, core engenu concept of folders become pages, what Greg is describing is logical,  and actually quite easy to do.

But I think I a simpler, pared down example of folders becoming pages becoming a web site will help everyone get from here to there.

Suppose I want to build a very simple, single property web site.

I want a page with the property description to be the main entry page.  I want three sub-pages.  One with neighborhood information, one with my bio, and a contact me page.

If I was working in WordPress, I’d log into my WordPress Dashboard, create each each page, set the front page display to the property description page, and activate the Pages widget to display a list of pages in the sidebar, or handcode them into sidebar.php.

To build the same site in engenu, the paradigm shifts to setting up the structure offline first.

I have found it is quick and easy to just create folders with my FTP program.

First I’d create an empty folder named “123 Green Street”.  Yes, that folder could also contain PDFs, and images which will automatically become a slideshow,  but hold that thought for the later.

Then I open the empty “123 Green Street” folder, and create three empty sub-folders inside of it:  “Neighborhood Information”, “About Me” and “Contact Me”.

In the FTP program, I move back up a level, and upload the “123 Green Street” folder to my host/server.  Since the other three folders are nested inside of “123 Green Street”, they get uploaded, too, in one quick zap.

Now I go to mysite.com/engenu and process the whole shebang through engenu.  All four folders became pages, with 123 Green Street set as the Read more

Demoing engenu: Building a web page, building that page into a web site, adding more content to that web site, reconfiguring the site, building a PDF site and repurposing standing content

This is a 38 minute video of me demoing a lot of different engenu functions. I got myself slightly screwed up in the middle, because I expected automatic inheritance to work at the level I was working on. In fact, it only works on folder levels below your current level, whatever that is. So when you make changes affecting the sidebar at the top level, which is what I was doing, you have to go in and make them manually.

I’m doing a lot of stuff in this video, but the way to learn how to use engenu is to use it.

Let me emphasize this: In this video, I spend most of my time talking, but in the course of all that chatter I built maybe 40 web pages, total. If you can build 40 new web pages in 38 minutes while you’re busy talking, good on ya. If not, you should learn how to use this software.

I’m embedding this, also, at Understanding engenu.