There’s always something to howl about.

Category: Flourishing (page 13 of 38)

Thriving as only a rational animal can

The Difference Maker

I’ve been having periodic, kinda sorta regular conversations with a young real estate agent in the southwest. It’s been goin’ on for maybe a year or more. He thinks he has a very bright future, but from where I sit, he hasn’t yet grasped just how really good he’s destined to be.

He’s a goal setter, yet he’s not hit his goals the last few years. Don’t get me wrong, he’s done very well. But missin’ his goals consistently isn’t from poor work ethic, he’s like a Nebraskan corn farmer at harvest time. The guy’s relatively tech savvy as he maintains his own websites, which are designed to be lead generators. He has an IDX etc. Still, goals not met.

He works his ass off, gets referrals up the ying-yang, follows up, crosses his T’s, dots his I’s, loves his mom, and eats his veggies. So what’s the hold up for Heaven’s sake? What’s been missing?

95% (Pulled out of the clean, breezy San Diego blue sky.) of real estate agents who don’t make it, fail for this reason.

Promise you won’t roll your eyes.

Bottom line? He stopped spending so much time with websites, and other various marketing tasks, and began spending most of his time either prospecting or, you know, being belly to belly with folks who could tell him to go to hell. Turns out a buncha folks attached to said bellies haven’t been giving him directions to Satan’s abode.

Go figure.

His income this year will most likely eclipse last year’s goal by about 30% or more — a goal he failed to reach. Puttin’ it another way, If he reaches this year’s goal, and he’s ‘this close’ to being on target, he’ll have exceeded last year’s actual income by approximately 55-70%. All this by simply parkin’ his belly in front of more stranger’s bellies than ever before.

Who’d a thunk?

Oh, and for the record, so far this year his ‘high tech’ lead generators have produced a tad less than 20% of his income. The dominating majority of what he’s accomplished has been using methods available when Truman was in Read more

Peering into Apple’s new iCloud service, to be rolled out tomorrow, to see how much closer we might get to virtuoso virtuality.

Steve Jobs is going to do the keynote presentation at the Apple Worldwide Developer Conference tomorrow. Surely part of his motivation is to show Apple’s shareholders that he is still in charge. But Jobs wouldn’t be doing this if Apple didn’t have some cool new toys to show off.

Systems designer Kevin Fix speculates about what might be on the agenda:

I get the feeling that the announcements at next week’s Apple WWDC are going to represent the same kind of fundamental shift in Apple’s offering that the iPod did in 2001.

I don’t have any inside info, and I make a point of not trying to pry secrets from my friends who work at Apple, but the rumblings are huge. ‘iCloud’ could mean anything, but given the complete failure of MobileMe over the last decade there’s no way Apple would introduce it on such a pedestal unless it’s incredible. My guess is that iCloud is to MobileMe as iPhone was to Newton: a complete, deep, polished solution after an underwhelming market failure.

Apple took a long time to get the Internet. Geeks were still installing FTP clients and web browsers for years after Apple belatedly included TCP/IP and PPP to their OS and, when Apple finally did integrate the Internet into Mac OS, it was in a very tacked on kind of way. A browser, an app for making web pages, eventually a few vertical online stores. I think that’s all about to change.

The scene has been building for a long time: The iPhone blurred the line between using a local device and being online. Chromebooks propose to eliminate the line completely by using an OS that expects to be online all the time (though still has limited functionality when the wireless cord is cut). Dropbox is a huge hit because it provides the most seamless way to use native apps while still writing to the cloud. Google and Amazon are tripping over each other (and the music labels) trying to roll out virtual music lockers.

My guess though is that these vertical solutions will seem pretty thin by the end of next week.

What, specifically, Read more

“People think focus means saying yes to the thing you’ve got to focus on. But that’s not what it means at all. It means saying no to the hundred other good ideas that there are. You have to pick carefully. I’m actually as proud of the things we haven’t done as the things I have done. Innovation is saying ‘no’ to 1,000 things.”

Steve Jobs in Forbes. One of the most hateful precepts of socialism is the idea of existential equality. We are all equal politically, but in the things we do with our lives we are very different. The world we live in is much richer because Jobs is alive now, too. We will be poorer when he shuffles off this mortal coil. The best thing we can do — for ourselves, for our businesses and in tribute to the best the human mind can achieve — is to learn to think as Steve Jobs thinks.

Upping your game selling real estate implies selling enough that you can add the staff to sell even more. For me, that means concentrating on the prospects who will make it to the closing table.

This is a response to Robert Worthington’s post on getting to the next level selling real estate.

I don’t want to represent myself as an expert on production, this for two reasons:

First, because I know that is untrue. I’m a good real estate agent, and I think I’m becoming a good salesman. But if I stand on my tippy-toes, I can almost see over the nap of the carpet. I’m thinking there might a be a world up there.

And second, because I hate it when other people do it. It’s grating when they actually can ride the bull and nauseating when I find out that they can’t — that they’re all hat and no cattle.

With that as a caveat, I have some observations.

Here are three ways to net more income from your working hours:

1. Close more houses at your current gross commission income.

2. Close the same number of houses at a higher GCI.

3. Cut your costs.

Obviously, number 3 works great no matter what else you do, provided that cutting your costs doesn’t cut your production along with it. Marketing is what you communicate, not what you say, and half-assed marketing is worse than no marketing.

Scott Gaertner, a long-time friend of BloodhoundBlog and one of the highest-grossing/highest-netting agents I know, has urged us to pursue plan number 2. I want to do this, and I really, really want for Cathleen to do this, but the time is not propitious for listing luxury homes. In Phoenix — as in Florida, I expect — the inventory consists of lender-owned homes, short sales and the rare, and almost always over-priced, equity sale. I’ll talk about these categories further down, but the bottom line is that, for now, we don’t have either the cash or the resources to pursue the rare motivated equity seller. We can’t afford to acquire that client, and we really can’t afford to fail to close the sale.

I have a lot of respect for plan number 1, because I am a high-D. I like to get things done, and the more things I get done, better and faster, the happier I am in Read more

The Power of Not Knowing… and Other Meaningful Ideas

Over the past couple of articles from the POPs Program for Agents, the emphasis has been on the first, key step in creating a balanced, successful life as a real estate agent: staying in the present.  The article on Temporal Awareness showed us that the past (guilt) and the future (fear) don’t actually exist.  It also discussed the emotional response we have over words that don’t exist.  And in The Mirror Effect, one of the most powerful concepts for creating true and lasting happiness, we learn that even someone being hurtful, doesn’t exist.  Are you starting to recognize a pattern here?

Nothing Exists!
No, no, that’s not what I’m suggesting.  The pattern is this: We Don’t Know The Meaning… of Anything.  As a matter of fact, I will take it one step further: We Assign Meaning… to Everything.  This is especially prevalent in the Sales and Services professions, where interaction with others is so integral to what we do.  We think we know what we’re seeing; possibly a “hot” new client, for instance:

 

Only to discover later how child-like are their expectations and decisions:

 

Time to Celebrate
At first, this idea that we don’t know the meaning of anything may seem a bit scary, but I suggest to you quite the opposite; this is actually cause for celebration!  Two reasons:

  • Not Knowing the Meaning = Freedom
  • Assigning Meaning = Power

When we admit, especially to ourselves, that we don’t know the meaning of events in our world, we become free to stop labeling those events as “good” and “bad”.  There’s a terrific line in the poem IF, by Rudyard Kipling:

If you can meet with Triumph and Disaster,
and treat those two Impostors just the same; 

Realizing we don’t know, means freedom from all kinds of pressure.  The pressure to be disappointed, fearful, regretful and yes, even happy.  Sometimes the greatest pressure we know, is to put a happy face on something labeled “good” when in our hearts, we’re not feeling it at all.

As great as the freedom of not knowing is, it pales in comparison to the power of assigning meaning.  Think about how often this power can affect your life, and how much more success you Read more

Any Chance You’re Holding A Fun-House Mirror?

So what do you see when you look in the mirror?  No doubt as a real estate agent the way you present yourself is important, but is that all you see?  In a standard mirror, maybe it is.  “Let’s see: short sleeve, button down shirt with yellow plaid design: check.  Power red necktie, wide, hanging half way down my ample belly: check.  Name tag with alphabet soup of certifications, right side up and cleaned of (most of) last night’s pasta sauce: check.  Roger Rocket – real estate superman – reporting for duty.”  But seriously, there are other kinds of mirrors you know…

A Look Back…?
Last week, in my article on Temporal Awareness, I talked a little about how past and present do not actually exist.  I used the example of someone saying something about us behind our backs – the visceral reaction, the anger – only to discover they never said anything!  We cause ourselves stress over things that never exist.  We create realities and emotions over events that never happen.  These responses can, however, be turned into a wonderful tool.  And by “wonderful” I mean a gut-wrenching look at what’s inside of us that we are desperately trying to hide from both the outside world and ourselves.  That kind of wonderful.

The Mirror Effect
The Mirror Effect is a way to recognize what’s happening and take a peek at what’s causing our emotional response.  It also helps us stay in the present.  (Though, truth be told, you have to be present enough to engage The Mirror Effect in the first place.)  Suppose someone said something hurtful to you – an observation – that you knew in your heart to be inaccurate.  For example: “Sean, you were never the athlete you like to think you were.”  Our reaction to that would be pretty subdued; we might even chuckle a little.  Why?  In my example, because I know who I am in that realm; I know what I accomplished and even how I ranked.  I’ve accepted the changes that come with moving past one’s athletic prime, but that does not diminish the truth of my vision.  When we are secure in this regard, comment means little and garners little reaction.

Now, let’s Read more

Pieces of April for a morning in May: Set goals, attain them, record your progress, do better over time, repeat month-by-month.

I nailed down a house this morning at 6:50 am. It’s a hard dance to get the right house at the right price, but the world of email permits miracles to happen at any hour of the day or night.

We had a totally rockin’ April, more than three times our monthly nut. But the first check in April didn’t hit the bank until the 15th of the month, and, until this morning, we had zero dollars on the board for May. Even so, I told Cathleen that April 15th was our last day of poverty. We’ll see if that’s a prognostication I can defend.

Here’s a goal-getting calendar for May.

This is a simple procedure: Set goals, attain them, record your progress, do better over time, repeat month-by-month. It works. So get on it.

It’s About Time to Think About… Time

It’s time for me to apologize.  Some time back I introduced an idea – a set of ideas really – called the POPs Program, which I always meant to get back to it, but haven’t until today. So, to those of you who faithfully read my articles and were excited to learn more about the POPs Program, I am sorry.  I hope all four of you will forgive me…

In that Introduction, I discussed the autopilot that so often ends up running a great deal of our lives, and how diligent we must be to prevent it.  But it’s not easy, especially if you are a real estate agent!  One of the most common complaints I hear from agents is there’s not enough time in the day to get everything done.  Sound familiar?  Well be careful because that’s the beginning; that’s when we first begin to reach for the autopilot button.  Not on anything important – at least, not yet.  We turn it on to handle little things in our schedule; we allow it to help us move through a very busy week.  But tuning out is a slippery slope and eventually leads to the two great roadblocks of success: Guilt and Fear… and it all starts with Time.

Temporal Awareness is the great gift, and great curse, of sentient beings.  Unlike any other organism on this planet, we are aware of time as a line; we are cognizant of a past and a future.  This no doubt has served us well.  We know how to delay gratification, plan ahead and save.  We are adept at learning from mistakes, recognizing patterns and creating the possibility of a more successful future based on experiences of the past.  BUT (and you just knew there was a big “but” coming), this linear understanding of time is the seed of our undoing as well.

To understand this better, go with me on a quick, imaginary trip to the Serengeti plains of Africa where a tiger is chasing a gazelle… presumably for lunch.  The entire chase lasts less than a minute before both animals are exhausted and, in our happy little trip, the gazelle has escaped.  Do you know what happens next?  Nothing!  The tiger lays down to rest; Read more

Splendor is where you find it…

A rose is a rose, but the desert has a beauty all it own…

No matter how busy I get, I always want to make time in my life for beauty — wherever I might find it. I spied these lovely cactus flowers in the front lawn of a hugely distressed foreclosed home. Sad stories abound. Bad news is the only news people can be bothered with. But every day is a new beginning, a brand new shot at grace. If you quarry the good within you, then splendor is everywhere you go…

The Santa Claus Nation

I love Christmas…just so you know. And no, I’m not on drugs, this being just past the start of Spring. But it occurred to me today that we are becoming a Santa Claus nation. Let me explain.

It all started when I read that the U.S. Post Office had just issued a stamp that depicts the Statue of Liberty. The story indicated that the picture of the Statue of Liberty was not actually the real one, but rather a photo of the Statue of LIberty in Las Vegas! Of course, when I read the article, I assumed that this mistake would make the stamp valuable, and that the real Statue would quickly replace the fake one. But….

The United States Postal Service admitted the mistake but said it planned to stick with its Lady Liberty “Forever” stamp.  “We still love the stamp design and would have selected this photograph anyway,” Roy Betts, a post office spokesman, told the Times.

 
Really? While I happen to love the movie “Miracle on 34th Street”, and am delighted each time I watch it, I’m no longer 6 years old, and (spoiler alert) understand the difference between Christmas and Santa Claus. Can’t wait for December? Want a reminder?

http://youtu.be/uFpX0arnPqc

The difference between Christmas and Santa Claus just doesn’t seem to have been clarified to our government, the Post Office for example, does it? What we’re now going to get is a depicture of a depicture. A replica of the real thing. They’re giving us Santa Claus. I want Christmas.

This is really a post about government in general, of course, NAR specifically, and an awful lot of the world we’ve colorized in attempt to feed the masses chaff instead of grain. I’m a man who was once a boy, working in a profession run by boys who never act like men, in a country where our government now openly promotes imitation over the real deal. If you’re on the street today showing homes, and if you come upon an old woman with wrinkles, look away. Somewhere there’s a Photoshopped Gravatar Read more

Thomas Sowell’s budget-cutting idea: Cut welfare for billionaires.

So Republicans got hustled on their paltry budget cuts. What a surprise. Meanwhile, the Tea Party is busy fixing what’s wrong with America by tinkering with abortion rules and gun control laws.

This is an excellent way to blow a once-in-a-generation opportunity. It seems obvious to me that what needs to be cut is not spending but regulation. If the Feds dumped OSHA, for example, that would not only not only cut the budget by all those staff lines, it would result in an “economic miracle” of new productivity. The same would be true at the state and municipal level. Less government means more wealth twice: Fewer “broken windows” and the added productivity that results from investing the money that would otherwise have been wasted on regulatory broken windows.

This is something Realtors and other real estate professionals can be doing in this unprecedented moment: Teaching the Tea Partiers what matters in an emergency and what can wait for calmer seas. Quoted below is economist Thomas Sowell with an excellent idea: Get America’s billionaire tax-vampires off our necks:

Trying to reduce the deficit by cutting spending runs into an old familiar counterattack. There will be all kinds of claims by politicians and sad stories in the media about how these cuts will cause the poor to go hungry, the sick to be left to die, etc.

My plan would start by cutting off all government transfer payments to billionaires. Many, if not most, people are probably unaware that the government is handing out the taxpayers’ money to billionaires. But agricultural subsidies go to a number of billionaires. Very little goes to the ordinary farmer.

Big corporations also get big bucks from the government, not only in agricultural subsidies but also in the name of “green” policies, in the name of “alternative energy” policies, and in the name of whatever else will rationalize shoveling the taxpayers’ money out the door to whomever the administration designates — for its own political reasons.

The usual political counterattacks against spending cuts will not work against this new kind of spending-cut approach. How many heart-rending stories can the media run about billionaires Read more

Friday morning motivation: Computers is dead, kitsch leads to cannibalism — and none of this says anything about you.

“We are all in the gutter, but some of us are looking at the stars.”
–Oscar Wilde

Like the kitschy “antique” phones at Restoration Hardware, this is decadence.

Nothing but a coy little pomo trick of the mind, but this is how it starts: You have no reason to prefer our product over any other, so we’ll tease you with nostalgia and cool-geek chic, instead. There’s a laptop that praises itself on the strength of its Unique Selling Proposition: Interchangeable “skins.”

You heard it here first: Computers is dead.

But despair you nothing: Particle physicists have caught a glimpse of an unseen aspect of our world, unthought of just a year ago. These are the first days of understanding mass as subatomic physics. Very cool.

The implication? Clowns to the left of me. Jokers to my right. But that says nothing about where I can take myself. The human race is Fortune’s treasured pet, obviously, and with luck we will continue to outrun outright predation, the terminal stage of cultural decadence.

Which side are you on? Are you just another gelatinous face in the mob, grasping for some way to trick people into doing business with you? Or do you have the character to bring real value to the marketplace?

The Realtor Party, Part II: The Implied Accusation, and Other (Missed?) Opportunities

While Greg Swann takes on the big thinker issues behind the proposed Realtor Party Political Survival Initiative, I’m pondering a more microscopic view- how might this affect the relationship between my clients and me. Maybe not at all. I have no reason to believe that the public will think much about it, at least for a few years, and they may even like it. So what’s the harm?

We know that REALTORs rank along side used car salesmen, lawyers, politicians, and Stuff You Scrap Off Your Shoe when it comes to public opinion polls. As an industry, we are not trusted. At this point in time, our industry is widely considered a necessary evil. Why should that be? We have a Code of Ethics. Doesn’t that make us all, I don’t know, ethical? Our image problem is so pervasive and institutionalized that millions of dollars go toward advertising to get the word out that we are professionals. So how does the Realtor Party solve that? It doesn’t. In fact, it makes things worse. The reason (as in one reason) given for the RPPSI is that as an industry we need to compete with other self-interests. This benefits our image how?

So, I’m thinking… What if? What if we turned away from that? What if we stopped wrestling with pigs and the dirty business of politics? What if instead of more politics, we opened our eyes to the extraordinary opportunity in front of us?

This site is a treasure trove and one of my favorite posts is, The Implied Accusation in real estate: How to win the war on your attitude… It’s not over dramatizing to say that this post changed the way I communicate with clients. In fact, I’ve printed parts of it to give to my clients, who also love it. In part:

The Implied Accusation is the underground river flowing through every unhappy relationship. To address good and evil, all you have to do is bring things out into the Read more