Housing Panic (housingpanic.blogspot.com) ALMOST got this one right.
I frequent Activerain.com; I cut my blogging teeth there and have made many friends and business connections through Activerain.com. Though I criticize the site frequently, I criticize it because I love the sense of community there and want it to thrive.
New Bloodhound, Barry Cunningham, hosted Broker Bryant (see Bloodhound interview here) on RealEstateRadioUSA, Tuesday. The topic was defending the fees you charge your customers. The interview is pretty interesting and the Barrys couldn’t quite get Broker Bryant to articulate it the way they might have liked. I’m lucky; I know the Barrys and listen to RealEstateRadioUSA. I think they were looking for a practitioner to properly define the services he offers and “dollarize” the offering- Bryant didn’t do that.
Broker Bryant defended his position, on his Active Rain web log, and tried to flip the question around to the Barrys. I think Bryant walked in unprepared for the interview. He usually does an excellent job defining his value, in public, and has hundreds of happy clients who comment on his ActiveRain web log. I don’t think the Barrys wanted Bryant to line-item his “costs” as much as they wanted him to line-item the value the costs incurred bring to the consumer. The Barrys are quite meticulous about defining your value to a consumer; I remember that on each and every customer call, now.
Here’s where the Housing Panic boys ALMOST got it right. They exposed a featured post, on Active Rain, about how fees are split. REALTOR Kim Carpenter did a great job with graphics explaining how she greases lots of people to get a house sold. That’s EXACTLY what a consumer DOESN’T WANT TO HEAR. I don’t care who YOU have to pay to sell my house, I care how much I pay to get my house sold. Here’s Kim’s conclusion:
So, there it is! Please don’t ask me to cut my commission. It has been cut! FOUR times, it has been cut! I promise I will give Read more