There’s always something to howl about.

Category: Disintermediation (page 12 of 43)

BloodhoundBlog Unchained: Commencement news, and then to bed

I’ve already been to sleep once, briefly. After Unchained broke up this afternoon, we came home to knock out the essential work. Teri Lussier cranked out a solid hour of video clips today, so I started pumping those into the YouTube mill. I’ve got a lot more to talk about, but first I have to go to sleep.

So first: The news.

Glenn Kelman gave a knock-out keynote speech. He spoke about Redfin.com’s recent performance, as compared with the company’s initial assumptions, and we all came away with a better understanding of how more alike our businesses are than they are different.

When Glenn finished speaking, we announced that he will be joining BloodhoundBlog as a contributor. This is a stone obvious idea that should have occurred to me a year ago, but, in fact, it only came to me last week. We’ve talked to other bigfeet in the realty.bot and franchise worlds, but, where the flesh has been willing, the PR department, until now, has always turned out to be weak.

I think Glenn made a lot of friends for Redfin today, and it certainly was an honor to have him with us. Whatever differences we might have had, he’s a fine writer and a thoughtful man, so it will be interesting reading him here.

The other news was Brian Brady’s announcement that we will be doing another Unchained event in Orlando, Florida, at the time of the NAR Convention. We don’t have a date or a location yet, but it will be right around Friday November 7, 2008. We want to be there to catch the Realtors before they rush into the convention center to spend a ton of money on hokey gimmicks that won’t work. This seems like an appropriate mission for a couple of wannabe Jesuits.

Teri’s videos are chugging along, and I’ll get around to tagging them tomorrow or Thursday. Feel free to watch them anyway, as they get uploaded. In the mean time, here is Brad Coy doing what Cathy says is a spot-on imitation of me:

And just to share the love, Brad also gave a parody performance of Brian Brady:


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BloodhoundBlog Unchained: Real Estate Website Makeover…

We’re Unchained, but we’re still wired to the net — wirelessly. These posts are set up so that folks can make notes or comments in real time.

Mary McKnight of RSS Pieces will review and suggest improvements to several web sites and weblogs:

  • Mary Burak’s Advanced Access Site
  • JTC Realty Group’s Point2 Site
  • Gulf Coast Associates’s RealEstateWebmasters Site
  • Patti Herrington’s AgentImage Site
  • Karen Borden’s Z57 Site
  • Just for fun: BloodhoundRealty.com’s WordPress Site

Plus a surprise debut of a brand new blogsite for an RE.net mandarin

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BloodhoundBlog Unchained: The Way of the Farmer…

We’re Unchained, but we’re still wired to the net — wirelessly. These posts are set up so that folks can make notes or comments in real time.

  • Listing strong to farm strong
  • Building single-property web sites
  • Using engenu to dominate the long tail
  • Zestifarming to dominate Zillow
  • Blogging your listings – with SEO power
  • Belly-to-belly farming the Web 2.0 way

Applying Web 2.0 technologies to the the traditional real estate marketing idea of the geographic farm. Greg Swann will take you through a set of techniques you can use to establish an online ubiquity more complete than you could ever achieve with postcards and pumpkins.

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BloodhoundBlog Unchained: The Unchained Epiphany…

We’re Unchained, but we’re still wired to the net — wirelessly. These posts are set up so that folks can make notes or comments in real time.

  • You are free at last, a free moral agent with no one to order you around — but no one to blame but yourself if you should fail
  • You are free to thrive
  • You are free to starve
  • But you are not free to escape the necessity of making a choice

An introductory convocation from Greg Swann featuring philosophy, history, stirring rhetoric and some really scary homework…

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A link letter: Instead of a post by a man too scattered by the winds

Colleen Kulikowski sent me a sweet card wishing us success with Unchained. Enclosed was a packet of Aster seeds. If I can get them to grow, I’ll take pictures.

Tom Royce sent an email note telling us to break a leg.

Kevin Warmath needs a roommate for Unchained. If you haven’t bunked up and want to split costs with a man who swears he’s not a Neanderthal, give him a call (678-438-3041) and work something out.

My post on transparency was picked up by my long-time friend and client, Richard Nikoley. Richard runs Provanta, a debt-reduction company. Partly owing to my influence, they’ve just switched their on-line presence over to a WordPress blogsite, putting them squarely in the warts-and-all Web 2.0 world.

I said this in email to Richard, an Unchained epiphany all its own:

What’s interesting is that everyone in our world shops this way: Full research, full knowledge of the pros and cons of everything. We might be at the right edge of the learning curve, but it’s all the same curve. Everyone is on it, and everyone is moving our way on that curve. Why would we market any way but as a reflection of how we shop?

Think about it, and I mean think about it a lot: Why would we market any way but as a reflection of how we shop?

That post was also picked up by The Innkeeper’s Resource, a blog for Bed ‘n’ Breakfast innkeepers. Their take: Anonymous reviews are a reality of their business. Get used to it. I offered this in a comment:

Brilliant.

Here’s an idea that can work in any industry that can be hit with an off-site review:

“When Mark and Marie Olson complained about our threadbare linens on TripReports.com, we saw red. Not because the charge was false. It was true, alas. We had let ourselves become so distracted by the big picture of providing a great experience for our guests that we forgot that big things are made up of little things. Not only did we add a quality control procedure to our laundry, we built quality control into every aspect of our business. And we gave the Read more

TruliaTracking.php: Keeping track of the Trulia.com nofollow controversy with a widget for the rest of us

Using Eric Bramlett’s green ribbon and a little bit of PHP, I have built a small widget to keep track of the accumulating body of weblog posts on Trulia.com policy of adding the “nofollow” tag to links back to its listing partners. Shown below is an image of the widget; you can see the real thing in the sidebar.

You can read the articles linked in the widget for clarification, but the issue in its essence is this: Trulia is using the listings you give it to enhance its own search engine performance on long tail search keywords even at is not sharing any search engine authority with you on the link back to your listing. Another way of saying the same thing: You’re buying Trulia.com dinner and it is scarfing down your dessert while you’re away from the table.

If you’ve written a post on this topic, let me know and I’ll add your link to the widget.

If you care about this issue, you should echo this widget. It’s easy to do. The widget itself is not complicated, and I built it to be shared. It’s designed to work flexibly in your sidebar without clashing with your look and feel. In other words, it should take on the characteristics of your Cascading Style Sheet, not mine. If you want to echo this widget, it’s dread simple. Copy this line of code:

<?php
include ("https://bloodhoundrealty.com/BloodhoundBlog/TruliaTracking.php");
?>

and paste it on a line of its own in your “sidebar.php” file for your currently active theme. FTP that into the appropriate folder on your file server and you’re done. (Note: These instructions presume WordPress and an FTP connection. If you know how to deploy this code in another blogging platform, or if you know how to edit theme files from within WordPress, speak up in the comments.)

Will BloodhoundBlog get Google “juice” for doing this? Yes, but we don’t need it. Instead, I’m using my code and my hot-rod file server to host this widget for anyone who wants to echo it.

Will the posts linked in the widget get Google “juice” for being there. Big time. Riding on BloodhoundBlog’s sidebar Read more

The Realty.bot shuffle: Trulia.com’s response to complaints about nofollow tags on partner-supplied content seems truly atrocious

Galen Ward’s post on Trulia.com’s policy of adding “nofollow” tags to links back to its own listings partners has elicited quite a bit of controversy.

The original post itself excited a great deal of commentary, and this is explored in encyclopedic detail in a fascinating post by Union Street Media’s Gahlord Dewald.

Trulia.com’s Rudy Bachraty participated for a while in that comment thread, then elected to take the respondent’s side of the debate back to Trulia’s home weblog, where head honcho Pete Flint made an effort to put out the fire. Comments there have been noticeably light, which made me wonder if Trulia has learned ahead of the curve why video commenting is a stoopid idea.

The story was picked up by Inman News today.

I am in the perhaps unique position of being just barely smart enough to explain what’s going on within what might well seem to others to be a blizzard of jargon.

Start here: I observed that Trulia is achieving truly amazing long-tail search results.

Galen pointed out that an ancillary reason for this is that Trulia is not allowing search engines to “follow” its links to its listing partners.

In other words, you — or your broker or your brokerage chain — feed Trulia.com a real estate listing, the primary content it uses to sell advertising. That listing will link back to its source (in hierarchical order: brokerage chain, broker, then lowly you if neither of the others is coming between you and your listing). But that link will include a “nofollow” tag, which means that when search engines see that listing page on Trulia, they will not queue your own page for spidering, nor will they in any other way regard that link as lending any strength to your page.

In still other words, Trulia is happy to feast on your crackers, but it’s not about to share any of its Google juice with you.

Trulia’s claims about why it is not doing this are specious and bogus, in my opinion, but you can read their side of the story at their weblog.

Does this actually matter? I think so, for two reasons. First, the Read more

Oh, Canada! Your Zestimates are baking: Zillow.ca is in the oven

So: My belief would be that, regardless of Trulia.com’s nofollow policy on the listings it solicits from Realtors, brokers and brokerage chains, if you’re building things right at home, you should be able to beat any out-of-town infiltrators on your own listings.

So I looked up “718 West Moreland Street”, which isn’t even my listing, but which I wrote about in my own Trulia post a couple of weeks ago. My links are coming in in positions 1, 2, 3 and 4 and Trulia is at number 6. Your mileage may vary.

Next up, “12214 West Madison Street”, which we listed 13 days ago. The home’s single-property web site comes in first and second. Trulia isn’t there at all yet, but guess who comes in third? Yes, its underdog victorious Zillow.com. I tweaked David Gibbons a couple of days ago about his uncharacteristic silence, but I knew this meant that Zillow had to be working on SEO. With Zillow, you can learn a lot from the questions they won’t answer.

Here’s a third one: “1322 East Vermont Avenue”, which we’ve had listed for about a month. We definitely believe in networked cross-linking on our own sites, so as I look at my results for that search today (all of which might change at any instant), we’re coming in first, second, third, fifth and sixth out of seven hits on google, with the single-property web site again in the dominant position. Trulia.com is in fourth place, behind a weblog post I wrote about the Vermont house on DistinctivePhoenix.com — a PR4 weblog.

Can I call this established? If you’re building your own web sites properly, Trulia.com should not be able to beat you. Any disputes, disclaimers or caveats?

But here’s what’s really interesting: Position number seven is occupied by Zillow.ca. I don’t know how many houses there are in Canada, but it looks like they’re about to get Zestimated.

If a sphinx-like creature, his gaze blank and pitiless as the sun, should like to offer up some details, I’m all ears.

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The challenge for Realtors and lenders in the future: How do you sell to consumers who don’t want to be sold?

This is my column for this week from the Arizona Republic (permanent link). The lender in the story? Brian Brady, America’s #1 Mortgage Broker.

 
The challenge for Realtors and lenders in the future: How do you sell to consumers who don’t want to be sold?

We represented a cute couple in the purchase of their first home late last year. That much is not news: First time home-buyers are the bread and butter of the real estate business. What was interesting to me was how internet-focused they were.

The husband, Michael, is an internet adept, but his wife, Danielle, is a true wizard. Her primary interface to the commercial world is the world wide web.

They found me on the internet, of course, and I referred them to a lender that I know through the nets.

Consider this: There are 30,000 Realtors in Phoenix, and at least that many lenders. All of them are advertising at a furious pace — newspapers, real estate magazines, supermarket shopping carts, bus benches, billboards, radio, TV — plus balloons, free pens and scratch pads and coffee mugs, refrigerator magnets, flower seeds, recipe cards and Halloween pumpkins.

Real estate professionals spent millions of dollars trying to get Michael and Danielle’s attention, and all of that money was wasted. They are not paying attention to advertising.

To the contrary, if Danielle cannot completely research a product or service on-line, she won’t have anything to do with it. They never once went into the home they were buying without a digital camera. I watched Danielle crane around in impossible contortions so she could read and write down the model and serial numbers from the washer and dryer so she could research them on-line.

Looking forward, nothing changes as fast as we expect it to. But looking backward, the world seems always to be changing like dreams. Danielle is immune to advertising. She recycles her junk mail unread. She doesn’t want to be pitched, she doesn’t want to be sold, she doesn’t want to be wheedled or needled or cajoled. She doesn’t want to be closed on.

All those old school gimmicks still work — on some Read more

Gen X, Gen Y, And the End Of The Traditional Real Estate Business Model

 Real Estate Radio USA | Gen Y Homebuyers

With the median age of real estate agents being 52 years of age (source NAR), new Realtors hoping to make their mark in the real estate business are casting aside conventional wisdom.

New Real Estate Agents Seeking Gen X And Gen Y Buyers Break From The Mold

New real estate agents, cognizant of the fact that 84% of homebuyers start their home buying journey on the Internet and that the median age of first time home buyers is 32, now realize that what may have worked for the elder-statesmen of the industry is not what their clientele are looking for.

In a demographic wherein 50% of which use social networking websites,the axioms of traditional real estate sales is not viewed as being prudent.

Young agents are now finding that chaperoning prospective buyers from house to house and acting as the veritable liaison between the Buyer and Seller is not generating sales among the Gen X and Gen Y hip and technologically advanced home buyer.

“People, especially my peers, aren’t looking for a ride to the property or a go-between; they want to IM me to find out how big the basement is,” said Lisa Johnson, 33, who works for Coldwell Banker in Haverhill. “They often have more information on the properties than most realtors. They don’t want a new friend; they want answers fast and will make decisions quickly when you provide them. I know this because I’m the same way.” (As reported recently in the Boston Globe.)

It is becoming more and more apparent that a fresh, younger, breed of real estate agent is in great demand in an aging industry struggling to keep pace with a market populated with an emerging younger homebuyer. The dilemma? The real estate industry continues to get older while the industry’s consumer base begins to skew younger.

This widening gap poses a great conundrum for traditional real estate agents.Younger prospective home buyers seek to do their own research, on their own time, and in their own manner. They expect a real estate agent to “chill-out” and just be there when they are ready. They definitely do not want to be involved Read more

“Here’s something four-year-olds know: Media that’s targeted at you but doesn’t include you may not be worth sitting still for”

Michael Wurzer at FBS Blog fingered an astounding exposition by Clay Shirky on the impact participatory media will have on us all:

This hit me in a conversation I had about two months ago. As Jen said in the introduction, I’ve finished a book called Here Comes Everybody, which has recently come out, and this recognition came out of a conversation I had about the book. I was being interviewed by a TV producer to see whether I should be on their show, and she asked me, “What are you seeing out there that’s interesting?”

I started telling her about the Wikipedia article on Pluto. You may remember that Pluto got kicked out of the planet club a couple of years ago, so all of a sudden there was all of this activity on Wikipedia. The talk pages light up, people are editing the article like mad, and the whole community is in an ruckus–“How should we characterize this change in Pluto’s status?” And a little bit at a time they move the article–fighting offstage all the while–from, “Pluto is the ninth planet,” to “Pluto is an odd-shaped rock with an odd-shaped orbit at the edge of the solar system.”

So I tell her all this stuff, and I think, “Okay, we’re going to have a conversation about authority or social construction or whatever.” That wasn’t her question. She heard this story and she shook her head and said, “Where do people find the time?” That was her question. And I just kind of snapped. And I said, “No one who works in TV gets to ask that question. You know where the time comes from. It comes from the cognitive surplus you’ve been masking for 50 years.”

So how big is that surplus? So if you take Wikipedia as a kind of unit, all of Wikipedia, the whole project–every page, every edit, every talk page, every line of code, in every language that Wikipedia exists in–that represents something like the cumulation of 100 million hours of human thought. I worked this out with Martin Wattenberg at IBM; it’s a back-of-the-envelope calculation, but it’s the Read more

Making Nothing out of Something or Something out of Nothing

It doesn’t really matter what someone says they are trying to do. Or what they say their motives are. Know them by their actions.

Nothing - Something

Regardless of what anyone says, all any person is ever really doing is attempting to make something out of nothing or they are trying to make nothing out of something. Obviously, this can be accomplished in various ways. The primary effective method is by one’s thoughts. Take a relationship, for example: it exists solely because it is created and as long as it is created. Beings making something out of nothing. A business or organization that exists is an example of of something out of nothing. Sometimes we wonder why anyone would work on making something out of that? Why? Mountain out of a molehill. Not anything that anyone really wants but there it is, “created” for you. So, creation, is neither good or bad, unless one considers the creation “good” or “bad”. There are some things in life that get broad agreement as being “good”. Others that have broad agreement that they are “bad”.

On Human CharacterAll I want to look at here is what do you want? What are you trying to create? What are you attempting to make something of? What directly helps you do that? What people do you come into contact with or receive communication from that cause you to feel like you are more able to create what you want? When you are in communication with them your goals and aspirations are more real. It is easier to see yourself accomplishing them.

How about the flip side: nothing out of something? What are you trying to make nothing of? What are you attempting to reduce the effectiveness of or make smaller? Does making it less powerful or less effective help you to achieve your goals? Does working on that fully align with your stated goals?

There are those that offer advice and counsel on what you ought to be doing. Oddly enough, they haven’t ever actually done it themselves, but they can still clearly see what would be good for you to do. It isn’t really necessary Read more

Estately.com gets $450K angel round funding, and it is barreling right down California’s throat

Looking for the ultimate status symbol in Scottsdale? Drive a Porsche. In Manhattan? Maybe a co-op on Central Park West — and a Porsche. But in Seattle, if you want to make heads turn, get yourself some venture capital funding.

Estately.com co-founders Galen Ward and Douglas Cole join that rarefied company today, snagging $450,000 in angel round funding. What that means is that “a small group of online entrepreneurs” believes the company is worth at least $4 million on resale. The funding — to be used to expand into other states — is no doubt welcome, but it comes with an added pressure to work miracles.

From the company’s press release:

Estately.com is the leader in location and lifestyle real estate search, allowing users to search from over 45,000 Western Washington homes and condos using unique search features; users can search for properties a quarter mile from specific Metro bus and Sound Transit light rail lines, users can search inside or nearby neighborhoods, zip codes or cities, and users can use text search to narrow their MLS-based home search down to “Tudors,” “fixers,” “short sales,” or “pre foreclosures” without registering on the site. Estately.com also brings searchers information on the closest local schools (including school scores), parks, transit stops, and restaurants for every property in its database. Anyone interested in real estate can track property price changes on individual properties or on area-wide searches and can store (and search for) private notes on any property.

When a real estate seller or shopper is ready to work with a professional, they can anonymously get competing offers from pre-screened and hand selected professionals in their area – no name or phone number required. Estately rigorously screens the agents allowed to participate in the program – Estately combines a powerful in house Realtor ranking system, using the same MLS data displayed on the site, with interviews and reference checks on every agent in the program. All participating Realtors have over 5 years experience unless they come highly recommended by a verified client, have considerable experience in the locale, and have received positive reviews from previous clients. In the Read more