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There’s always something to howl about.

Category: Dirty Laundry (page 8 of 9)

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May 27, 2008

All roads lead to Rome, but where three roads converge, the trivia that is yet another meme game is to be found

by

Suburban Phoenix Real Estate Broker

Author website

Eight questions, eight mostly inadequate answers:

1. Who is your favorite musical artist? (post a youtube video)

I like so much stuff that this becomes completely unfair. If you watch my choices of videos on BHB, those doesn’t even begin to scratch the surface of my tastes. The folks at Unchained got to hear songs from my iTunes library, which includes a lot of bootlegs and otherwise unobtainable stuff. All that notwithstanding, if I had to pick one first-among-equals favorite, it would be Bob Dylan. But just writing that feels like a betrayal, because everything I love in art comes from a kind of visceral honesty that Dylan almost never achieves — mostly studiously avoids. But take a look at this:

The real Blind Willie McTell was a fairly ordinary early blues musician. He was nothing compared to Skip James, in my opinion. And why is Dylan celebrating the blues in a ballad? I think McTell is a cypher for Dylan in this song, and I think this is as close to an auto-encomium as we can ever expect from the man. In any case, this is great art from the first note to the last, an Apollonian frenzy made more violent because it is so tightly constrained.

2. Who is your favorite artist (post a flicker photo)

I don’t have a favorite visual artist. Of everything I’ve seen, Rodin is the most interesting to me, this because he is truly in love with humanity. I’ve worked in photography most of my life, at one time very seriously. I hate almost everything associated with the visual arts.

3. Who is your favorite blogger?

Again I must disappoint. Everything I love in art is a form of literature — even the music I love best. Almost no one in the history of literature was able to write both very quickly and very well. Shakespeare could, as could Mencken, but they don’t update their blogs that often. There’s no one in the world of weblogs who makes me crazy like the great writers of the world’s literature. How could there be? That’s an unfair standard to judge by. To have Read more

May 20, 2008

So How Does Your Lender View You As A Customer?

by

Associate Broker

Author website

If Your Lender Is Countrywide – This Telling Email Might Give You An Idea

This email is being circulated on the web… I cannot verify its authenticity or content, so until it can be confirmed, take it with a grain of proverbial salt.

A Real Countrywide Email From the Office of Angelo Mozilo – Email Below Calls Homeowner Disgusting
By Moe Bedard on May 20th, 2008

It isn’t every day that you get to see behind the scenes of the housing and mortgage crisis. Mainstream media usually tells the same homeowner story of pain and suffering and then the “made up” stories from the lenders and servicers who are masters of deception and lip service.

Here is an email that was forwarded to me by a Countrywide Home Loans borrower named Don Bailey. Don joined my forum to get free foreclosure help and assisitance in obtaining a loan modification from Countrywide and that is just what he got. He followed or advice to a “t”, wrote his hardship letter (we provide free samples here and on the forum) and then proceeded to email and fax his information to the email list we provided him.

Email from Don to Countrywide after he received the disturbing email from the Office of Angelo Mozilo sent to him by accident:

Hello,

I took the advice on this forum, and e-mailed my hardship letter to the list of e-mail addresses posted in the threads. Two minutes later, I received a reply……a mistaken reply by Angelo Mozilo to the rest of the people on the list. Here it is. Nothing like this to kick a person while they are down. What hope do I have …

“removed@yahoo.com
CC: Steve_Bailey@Countrywide.Com
Subject: Re: bailey acct# xxxxxxxxxx
From: Angelo_Mozilo@countrywide.com Add Mobile Alert
Date: Mon, 19 May 2008 06:41:34 -0700

This has already been sent on to our senior manager who will determine the facts behind your request and he will take the appropriate actions.

Dan Bailey
05/19/2008 06:37 AM
To Angelo_Mozilo@countrywide.com
Cc
Subject Re: bailey acct# xxxxxxxxxx

Interesting to find that you think my letter is disgusting. I will send Read more

May 18, 2008

Rare AND well-done

by

Marketing Provocateur

Author website

I know the entire RE.net will be focused like a laser on its future starting this evening (in case you haven’t Heard).

And we’re all truly wondering about the depth of Trulia’s mendacity (several layers deep apparently).

And who isn’t speculating about the story behind the story behind this story? (I think it may soon be available on DVD).

Just a word of caution before you find yourself all fired up by these relatively minor distractions. Remember what really matters.

May 14, 2008

Are You So Successful And Busy That You Are Pushing Business Away?

by

Associate Broker

Author website

If You’re That Busy – Then Move Along – There’s Nothing To See Here

One thing is for sure – no matter how good your marketing or your prospecting might be… if you don’t strike while the iron is hot, you’re probably going to shoot yourself in the foot.

I have a friend who lives in another state. She has a good job, and earns a good salary – and is currently renting month-to-month. She found a home near her place of employment that seems to meet all of her needs – so she told me that she sent the listing agent an email inquiring about it… as she is interested in taking a look.

Of course, I told her NOT to go see the property – as she might have a difficult time obtaining representation after-the-fact as a result of procuring cause. I encouraged her to get a buyer’s agent to assist her. I also explained what could happen when someone buys a home without representation.

Well she didn’t know where to find an agent, so I told her I would make a few calls and see what I could do. I wanted to find her an experienced agent – preferably a broker – who could demonstrate their ability to be a shrewd negotiator in this market.

I was able to find a couple of brokers to consider, and a few minutes ago I picked up the phone to call the one I felt might be the best one to represent her.

The agent told me she was getting ready to leave, and didn’t have much time to talk. I told her that I had a referral that I wanted to talk to her about – to which she replied, “Well, you can always send me an email.”

Of course, I was shocked. She is a broker with over thirty years of experience – with seven current listings ( I didn’t want an agent with too many listings). She has her husband and daughter working with her, both licensed ( I checked). I am trying to hand her a ready, willing and able buyer who Read more

May 12, 2008

#1 Myth In Real Estate: Agents Don’t Know Why They’re Failing

by

Real Estate Investments Broker

Author website

BHB is about excellence. Excellence in service, products we need and/or use, various marketing methods, and how we conduct ourselves during what I’ll laughingly refer to as ‘business hours’. I’ve suspected Greg’s goal of reaching the million agents is gonna be a tall order, ‘cuz 80% of the agents out there would have to move up the ‘I get it’ ladder to have a clue. More simply put, they don’t come here, and probably never will. That said, I also believe there is a relatively large grouping of agents who’ve not learned yet what it takes to become a consistently successful high volume producer. They do business, but realize they could, and should be doing much more.

High volume? Look, you don’t have to close 100 escrows, ok? But an agent who wants to, can make six figures, $100-250,000 or more in nearly any market. This morning I discovered Russ also addressed this topic, but in his own way.

Agents just don’t know what they should be doing with their time.

Or so they would have you believe.

Let’s conduct a short experiment. Think of any past endeavor for which you had more than a passing interest in succeeding. Let’s take a simple one with which most of us can identify — losing weight and/or improving our overall health. How’d ya do?

If you were successful, it’s my guess you know why. Duh. Can’t we then infer if you had failed, 99% of folks would also know exactly why? Am I being too subtle here? When I was the ‘Chubby Little Blonde Guy’ (That oughta date it for you.) I knew exactly what road I’d used to arrive at Chubsville. No self discipline when it came to diet and exercise. Go ahead, write down that Black Pearl. I’ll wait for you.

It takes an IQ of at least 150-180 minimum to understand the dynamics of calories in vs. calories out, plus the added factor of consistent exercise, both aerobic, and anaerobic. Get the right math goin’ for 120 days or so, and pretty soon you’re shoppin’ for clothes that aren’t X-rated. I Read more

May 11, 2008

Sometimes Ticking People Off Is Exactly The Intent

by

Real Estate Broadcaster and Investor

Author website

Real Estate Radio USA | Contrarian Marketing

Established in 1965, Benetton is present in 120 countries around the world. It presently has global sales in excess of $2 Billion dollars annually. Yet many in the mainstream find their advertising and marketing strategies downright offensive.

The aim of United Colors of Benetton corporate communication is to create the image of a global enterprise that is modern and projects towards the future and uses distinct imagery and messaging to promote its principal and most important characteristic: uniqueness.

“If your brand is clearly defined enough to have the power to attract enemies, it also has the power to attract raving fans. And the raving fans of your brand are the ones who return again and again. They’re the ones who will tell their friends about you. They’re the ones who will wear your logo. They’re the ones that almost enjoy the annoyance of your brand-haters and will keep coming back for more.”

“So don’t fear the hate. Embrace it. Maybe in your next brainstorming meeting, don’t ask how you can appeal to X. Ask how you can annoy the hell out of Y.” …………………Rick Nobles president of Two West Inc

In marketing conventional wisdom is not always the chosen path. The delivery of a message and its ability to reach the intended audience need not be communicated the same way as your competitors. In fact sometimes it makes sense to completely differentiate yourself. If most of your competitors are turning left, then turn right. If those products or services you seek to overcome are painting there portrait in white, paint yours in black.

There are, as we have been told, two sides to every story and in marketing this could not be more true.

Are you afraid to offend someone with what you marketing materials? Do you shy away from making tough statements in your marketing messages on your collateral media pieces or on your blog or website? Have you received some angry comments or emails from people vehemently opposing or denouncing what you have said? Have you heard from some people that they will absolutely not buy from you or will not use your service or Read more

May 10, 2008

An Open Letter To Russell Shaw

by

Real Estate Broker, Investor

Author website

Dear Mr. Shaw,

When I first read you were leaving Bloodhound Blog, I was quite concerned that perhaps you were suffering a health problem, or a family tragedy.  When you reappeared as a new member in a different online community, I was very relieved to learn that you were alive and well.

Online communities are constantly changing, active members become inactive, new people join bringing new ideas that sometimes alter the character of the original group.   Your leaving Bloodhound Blog does not bother me.  I truly wish you well in the online community you have now joined.

It does, however, bother me that you withdrew from the Bloodhound Blog Unchained conference with less than two weeks on the calendar before the conference begins.  I don’t know the particulars, of course, but I would imagine that you made a commitment to speak, and the conference organizers made plans based on that commitment.  I don’t doubt that some people made plans to attend the conference because of your commitment to speak there.

Mr. Shaw, I like and respect you, so I want to say this as gently as possible, but unless a serious personal tragedy is involved,  backing out of a commitment you made is just simply not an OK way to behave. 

If my understanding of the situation is incorrect, please forgive me.  And please understand that the conference organizers did not ask me to write this letter, they are not even aware that I am writing it.  Someone needed to say this publicly, and I felt compelled to do so.

While I myself adhere to no particular belief system, a client of ours once gave me a little booklet titled “The Way to Happiness” which I found to contain simple, common sense advice.  Let me quote a couple sentences:

“Keep your word once given.  When one gives an assurance or promise or makes a sworn intention, one must make it come true.  If one says he is going to do something, he should do it.”
Respectfully,

CJ

April 29, 2008

A disturbing Reality – desperate builders doing immoral things

by

The Real Estate Group, Virginia Beach and Chesapeake VA

Author website

I was having a chat with Mike Taylor, a real estate broker and friend from Indianapolis the other day. He was unusually incensed about a builder allegedly doing something I find unconscionable. Selling homes as free and clear that are actually in the process of or about to get hit with Mechanic’s liens. Nice. “Aren’t you glad we bought this new home, honey?”–followed quickly by– “Hey what’s this mechanic’s lien on our new house?”.

How? Well, most of the details are here on Mike’s blog. He is a sensible guy and not prone to overstatement and from what he has documented with courthouse records, he certainly has a reason to be miffed about this kind of treatment of people.

FORGET THE LEGAL IMPLICATIONS, WHATEVER HAPPENED TO THE GOLDEN RULE?

I am not talking about the “He who has the gold, makes the rules” one. I am referring to the original one of do unto others. These morons KNOW that these bills are going to come due and they KNOW that they cannot pay them and they KNOW that the buyer is going to wake up with in some cases, up to $10,000 of encumbrance on their home and a royal pain in the rear to clear.

Would they want this on a home THEY bought? Would they want to have to explain this to THEIR wife?

Yes, this market has been tough and YES it will grind some people out of the business. However, tough times only reveal the true character of the person below and if what Mike alleges is true (and I have ZERO reason to doubt it), the true character of these folks is morally bankrupt.

And financially broke you can recover from FAR more easily (in my opinion) than being morally bankrupt.

Kudos to Mike for having the courage to stand up and say a) this is immoral and b) I am not going to sit quietly by and watch it happen. (NOTE: He didn’t just post it on his blog. He is taking it to the local press as well.)

April 25, 2008

We First Warned You About LendingTree A Year Ago

by

Associate Broker

Author website

As If The Mortgage Lending World Didn’t Have Enough Bad News…

I wrote about LendingTree’s practice of giving their customers information out to multiple lenders back in March of 2007. Now we find out that their nefarious plot went much further than just that.

LendingTree has told its customers that former employees helped unauthorized mortgage lenders hack into its systems and steal customer information from 2006 to 2008.

The incident reveals just how aggressive the mortgage loan business was during the height of the housing boom, and also raises fears for consumers who share their information with companies that help them shop around for the best deal. And it highlights what experts say is an often overlooked source of data theft — the inside job.

According to a letter sent to customers recently, former LendingTree LLC employees shared “confidential passwords” with lenders, who in turn used the login information to “access LendingTree’s customer loan request forms.”

The forms contained critical personal data, including names, addresses, Social Security numbers, income and employment information. The company said the lenders did not use the information to commit identity theft or fraud, but simply to “market their own mortgage loans to … customers.” (read the rest of the story here)

Hat tip to Bob Sullivan over at the Red Tape Chronicles.

I can’t say that I am surprised at all, really.

April 24, 2008

What Did Carol Hian Do Wrong?

by

Real Estate Broadcaster and Investor

Author website

Carol Hian | Kris Berg | Redfin

Okay, I have taken a full 24 hours to digest this blogosphere debacle before offering my 2 cents. In addition I have spoken to Glen Kelman, the CEO of Redfin as we interviewed him today on our show about this..this..thing of ours.

Glen, the consummate professional as always, denounced the now infamous blog post by Ms. Hian and terminated his relationship with her. It was obviously the right thing to do by a business owner responsible for protecting his brand and company’s image.

As the captain of the Redfin ship, it was an expected response and the swiftness of his actions is commendable and an attribute to his character. Glen Kelman is first class.

Now let’s get something else out of the way early here. It is obvious from reviewing the post that Kris Berg wrote, that it was an orchestrated shot at Redfin. It was most assuredly a well planned hit. This can not be denied. Anybody taking the time to read the post can clearly see the two to the back of the head that she fired at Redfin. Was this act supposed to go without anyone seeking some form of retribution?

So now comes Ms. Hian, feeling a little bit more than put off by Ms. Berg’s swipe at Redfin, and Hian, seeking to avenge the assault on her beloved Redfin unleashes a metaphorical torrent against Berg personally. Some thought there was an anti-semitic inference in the post but this has since been found not to be the case.

Personally, I found Hian’s post a bit non-sensical and basically blew it off as another blogger taking an opportunity to take down another. Problem was she made an unsanctioned hit at a “made member”. Kelman saw it coming, tried to quell the anger of the five families of the blogosphere, but the upheaval was too great.

No one could have envisioned the absolute s*%tstorm that quickly ensued. It seems that almost every prominent blogger from the RE.net world was absolutely slamming Hian for what she had written about Berg. Fuhgettaboutit, she was done!

A ful fledged RE blogosphere whacking was in plain view. It culminated with Hian being taken for a ride and now Read more

April 20, 2008

Calling All Women

by

CEO, PA Association of Realtors

Author website

Teri’s latest post on BHB sparked a thought for me. She mentioned that BHB was not really a friendly place for women, but she plays with the boys anyway. As someone who has 3 daughters and works in an office full of women, I was taken aback by Teri’s comment. After a few moments of introspection, I realized just about every Blogger I know was male and despite my best efforts, I had failed to get the gals in my office very interested in Blogging (reading or writing). Heck, I can’t even get my wife to read my Blog.

Out of curiosity, I Googled “women blogs” to see what’s out there. I found a fair amount of Women’s Blogs. Topics such as dating, sex, art, and health with featured posts titled 10 Things You Can’t Change About Men and Mean Mom Selling Son’s Xbox 360 can be found on women’s Blog sites. Nothing, however, on real estate.

women lifting

Okay, maybe my semi-sexist-pig sub-conscious set that Google search up a bit skewed. Ah, “women real estate blogs” found much better results. Lots of good Blog sites and a Top 12 Women Real Estate Bloggers list and a post titled Top Women Real Estate Bloggers Speak Out.

To be politically correct (something I loath doing), I Googled “men blogs” and “men real estate blogs” to see what I could find. The “men blogs” search revealed expected topics like sex, sports, dating, and beer. The “men real estate blogs” search came up with a similar list called 10 Good Men, but not much else. No directory of men’s blogs or any other specific reference to the blogging men in real estate.

man lifting

So, what does this tell us? Not much, but I am curious why men are doing all the heavy lifting on BHB? Ladies, do tell. It could be all our scary faces on the home page, or titles like the one just posted by Jeff Brown – Don’t Listen to the Arrogant Attention Whores – just Skin Your Cat.

Women are starting to take Read more

April 20, 2008

Don’t Listen To The Arrogant Attention Whores — Just Skin Your Cat

by

Real Estate Investments Broker

Author website

As happens with blogging sometimes, certain topics inspire many to register their take. That’s what we do. Whether it’s real estate, loan, or tech oriented, it’s amazing how quickly certain subjects can morph into almost a spiritual debate.

Watching all the back and forth the last month or so has been, uh, enlightening — not.

I’m here to tell you, Bloodhound is all about making agents better at what they do. I adhere to that as my Bloodhound mission statement with whatever I write here, just as I do in my own house. Writing here is such an honor. The first thing readers realize is that most of us understand it’s not about us, but about you. This is a critical distinction when passing on expertise.

For example, as a youth baseball coach, (five all-star teams 🙂 ) I never told a kid he was stupid ‘cuz he hit a line drive other than how I’d taught him. On the contrary, I praised him for gettin’ the job done. There are so many ways to hit a baseball hard. But if you freeze frame the hitter at the point where ball meets bat? They pretty much look identical.

The same goes for real estate agents. Their success depends on one thing: How many prospects were they able to get themselves in front of on a consistent basis? In baseball parlance, how many at-bats do they get every week, month, year?

Wow, you made seven figures?! Yep. How’d you do it? The answer isn’t relevant. The target of the question did it — that’s what’s relevant. He skinned the cat. Now that you’ve discovered that fact, you can sit down with them and find out how. The next agent who impresses you with their income will have done it an entirely different way. Go figure.

We human types are funny. We figure out what works for us, then become evangelical about it. Billy Graham was never more passionate than those on either side of the discussions on SEO methods, what to call a lead (Are you serious?), cold calling/door knocking vs the internet, Read more

April 18, 2008

Spring fever renders me unfit to tackle big issues facing Web 2.0 and the real estate industry, so we get to play in the mud instead!

by

Rust Belt Realtor

Author website

Yeah. Well.

There are always heavy duty posts on Bloodhound and I do my best to keep up. Lately, I’ve been percolating my own brand of seriousness. Here’s what I’ve been thinking about: Web 2.0 is different for girls. I’ve been pondering this for quite awhile, and last week it dawned on me that I might not be the best person to address that issue as I don’t think like a girl. Want proof? I’m here, aren’t I? Bloodhound isn’t the most girly place to hang, but that’s fine. Here’s the thing: it’s Friday, and it is Spring in Dayton. We’ve had a long, grey, and gloomy Winter, but it’s been 70 for the last few days, and the sky is blue and the sun is shining, and the mere fact that I’m making note of that will tell you exactly how cloudy it’s been around here.

Still, I have been doing some research on my serious topic of gender differences and apparently, I’m not the only one who has been thinking about this.

How about a BlogHer Study that says women might trust blogs more that traditional media.

The survey, conducted with Compass Partners LLC, illustrates several surprising new trends in social media, specifically that 36.2 million women write and read blogs every week and approximately half consider blogs a “highly reliable” or “very reliable” source of information and advice about everything from products to presidential candidates. Fully 24 percent of women surveyed say they now watch less television because they are blogging instead.

The implications for marketing real estate in a blog format could fill a blog post or two- if only it was miserable outside.

Want proof that girls might looking at this whole Web 2.0 thing differently than boys? Men are from video games, women are from soc nets. h/t @BradCoy

For those under 30, women and men are just as likely to be members of social networks. Sites like Facebook, MySpace, and Flixster are extraordinarily popular. But we found that young women are much more active on these sites then young men. And for people above 30, men – especially married men – Read more

April 3, 2008

NAR News From the Legal Front

by

CEO, PA Association of Realtors

Author website

Over the years, NAR has had its fair share of legal battles.  Currently, there are a few big and interesting cases involving NAR that could have dramatic impact on the real estate industry.  Here’s an update on three cases that are in the works. 

US vs NAR

This is the famous case brought by the Department of Justice (DOJ) against NAR’s Virtual Office Website (VOW) and Internet Data eXchange (IDX) policies.  (Note: NAR has changed the name VOW/IDX to Internet Listing Display or ILD.)  There are two main issues at the core of this suit which is likely to go to trial this summer.

  1. The IDX opt-out policy is what started the case.  The policy allows brokers a blanket opt-out option to keep their listings from being displayed any competitor’s web site.  NAR policy also allows brokers a surgical opt-out option where a broker can opt-out of a particular competitors IDX feed (e.g., I will not allow my listings to appear on Swann Realty’s site).  The DOJ thinks there should be no opt-out option and that ALL listings should be available for ALL brokers to display. 
  2. NAR policy, as proposed, only allows ILD privileges to brokers actively engaged in real estate sales and leasing.  In other words, anyone who simply gets the ILD data for the sole purpose of generating leads and is not otherwise involved in real estate would be banned from ILD.  The DOJ wants listing data to be like the water that flows from your tap – available to all.

(My prediction: split decision.  NAR wins on #1 and loses on #2)

David Berry vs the Entire REALTOR® Organization

I am NOT talking about Dave Berry the fabulous writer for the Miami Herald.  This is David Berry the lawyer who has made a career of suing NAR.  He has tried to have the term REALTOR® declared generic, attacked MLS membership rules, and numerous other wacky lawsuits.  Recently he tried to get a ballot initiative in Maine to legally require all listed properties for sale to be placed in his Open MLS system.  NAR and several state associations have fought many legal battles against Read more

March 26, 2008

The NAR Is A Sex Offender’s Best Friend

by

Real Estate Broadcaster and Investor

Author website

“Hello Mr. Agent, I like this house. I could see my family living here. Just one question, are there any sex offenders nearby”? A simple question that based on information from the National Association of Realtors does not have to be answered by the agent.

The answer the NAR wants agents to proffer is, “Well Mr. homebuyer you’re just going to go look that up yourself”.

Ralph Holman, associate general counsel for the NAR says “What agents should do is tell buyers about their states’ registries.”

Go look it up yourself! That’s the answer that the NAR wants agents to give. An individual who is held out in NAR advertising and lobbying as a professional on par with doctors and lawyers wants their rank and file members to dodge this question as much as possible.

This certainly bestows credibility and trust with the American consumer doesn’t it? This surely will make the public more sympathetic to the plight of Realtors shouldn’t it? You would not expect a “professional” who is being paid upwards of 6-8% to facilitate the sale of a housing purchase to actually tell the truth would you?

If not for information and said coordination of the sale what exactly is the agent being paid such a hefty commission for? Why would any agent or the NAR encourage a culture of deceit? If not deceit, then call it ignorance and unprofessional. In any event, if you are selling a product as important as where someone wants to house their wife and children, then is it not too much to expect that the consumer is relying on the agent to inform and disclose all defects, not the ones they choose to disclose?

Has the NAR declined in credibility so far as to instruct their agents to actually feign ignorance or have there agents slid so far as to actually buy into degrading their “profession” by bamboozling the consumer?

A professional should not have to question whether such information is pertinent. A professional should deliver the information willingly and should openly and freely desire to offer full disclosure.

USA Today recently ran a story wherein a spokesman for the National Association Read more

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Inventing Real Estate 2.0

Welcome to BloodhoundBlog, the national real estate industry marketing and technology weblog written by, for and about real estate professionals. Better yet, welcome to the wired world of real estate. We are busily inventing Real Estate 2.0 – technology, marketing, service and salesmanship. Like all Bloodhounds, we are smart, frisky and fiercely independent. We've built a spot on the earth – beloved over all – where each one of us can be who we are, no matter who that might be. We are committed to an idea of excellence that will flush the bums, the con-men and the crybabies out of the real estate industry. If you yearn to have your failures excused, your moral lapses absolved or your boo-boos kissed, seek elsewhere. But if you are sick to death of mediocrity – welcome home. Read all about us, subscribe to our feed and steel yourself for the hunt. We work hard, we play hard, we learn everything we can – and we bow to no one.

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