I don’t know what in the hell is going on now. I just watched the video of Glenn Kelman speaking at the Inman Event and found myself liking Glenn Kelman. I know, I just wrote that. He was funny, remarkably candid and made a lot of good points. Have I changed any views I have regarding Redfin? No, and I really doubt that every time Greg Swann writes about him it is “good for business”, as he claimed. But setting aside any thoughts I have about the Redfin business model, I doubt I will ever view Glenn, the person, the same way again. In the past, I have tended to demonize him when talking about him or what he has done – and I really don’t like ad hominem attacks.
I wrote in the headline that he hit a home run. It wasn’t out of the park (I got that line from Jeff Brown) but still, a home run. As I have been so willing to say what I didn’t like, I thought it only fair to also say what I did.
I had posted 
and the (so far, at least) almost total unwillingness of Top Buyer Agents to even listen to this vital message, there may not be much reason to keep saying it. These Top Buyer Agents don’t seem to understand that they are not like most buyer agents. They are quite different. These Top Buyer Agents take their duties to their clients so seriously that they actually DO put the client’s interests above their own. Every time, in every way. These Top Buyer Agents have figured out that the current system of the listing agent paying them, with the seller’s money (of all possible pay plans in the universe) isn’t the most optimum pay plan possible.
of houses and never have a problem. And there are some people you can’t make happy – no matter what you do.
idea that a Realtor not sharing a commission was passed into law in state after state after state, across the country, to “protect Realtors” or to somehow impede discounters is just flat wrong. I can’t say that any of those laws were the best possible solutions but they had nothing to do with “protecting Realtors”. In every state where a real estate license is required to legally earn and collect a commission (all 50 in the United States, last time I checked) there is some sort of rule or regulation that states commissions can not be paid to an unlicensed individual. In most every state there is a special exception to this rule for lawyers 
Bruce has a background as a lobbyist and has written several books. These days he seems to spend most of his time letting various government divisions (with loads of emphasis on the federal government) know “what is good for consumers”. He has a big heart, he just wants to help. He is quite secretive on who pays him. But he has come right out and said it is NOT Bank of America – so my guess on that is obviously wrong. I really don’t expect him to be forthcoming now – whoever does pay him doesn’t want anyone to know who they are.
A friend of mine, 
no hassle listing was not my experience. Your representative sent to install my sign refused to put the sign where the realtor and I agreed to. He was too busy talking on the phone to listen to
a practice to List, market with open houses, advertise properties at a below market number with no intentions of selling at that number.The listing broker will take offers and hold them until a later date, usually two weeks or so to generate “competitive” offers.
email in an attempt to reach me. Russell always forwards them to me. He is (in addition to being a very nice and very bright
All real estate brokers do not charge the same fee. Some brokers charge 6 – 7% to list and sell a house and others charge half that amount, some companies charging a