There’s always something to howl about.

Author: Eric Blackwell (page 7 of 8)

The Real Estate Group, Virginia Beach and Chesapeake VA

Mike Wallace interviews Number1Expert and Trulia?

Things have been busy around here lately. This controversy over Trulia’s widget baiting tactics rages on in the internet world. Now Sherry Chris has chimed in as well. (Kudos to you for entering the arena…others should follow). Bottomline is this: Trulia calls us partners. (REALTORS and them) Before someone calls ME partner, there is a fair amount of due diligence needed.

Right now there are FAR more questions than answers. The research that has been going on has been productive, but what we NEED is honesty and transparency. It is what everybody wants from US, now why don’t we get that same transparency from the people raising so much hell about it.

The facts on the table seem very disturbing.

Perhaps Mike Wallace from 60 Minutes could help us get to the bottom of the issue?

This is totally hypothetical, but it would go something like this…

MW: Welcome gentlemen. There has been quite a controversy lately, Trulia, about your aggressive SEO practices.

Trulia:

MW: It seems that according to some bloggers and some search engine marketing professionals out there that you have pulled off quite a feat. You have managed to get tens of thousands of REALTORS to voluntarily ALL use your widgets all at once? How did you do it?

Trulia:

MW: That is how it happened, right? I mean your tools were SO cool that many people just decided that they HAD to use them and put them on their blogs and websites, right?

Trulia:

MW: From the research that a few of these folks have done MANY of these widgets appear at exactly the same place on the same exact pages over and over again on THOUSANDS of Number1Expert Sites all across the country…is that because each of these folks decided to put them there?

Trulia & Number1Expert:

MW: It seems pretty hard to believe that this was not done by Number1Expert… are we to beleive that? How did this come about? Since (according to reports) you have 2 and 3 links on EVERY one of the widgets pointed back to Trulia, it would seem that this is a great benefit to you. In fact, it has been reported Read more

Trulia Widgets — a deeper look

Why would Eric Bramlett post something like this? Or this? The debate rolls on as to Trulia Widgets and their use as a linkbaiting scheme. They are writing these things because they matter. But it has been said that they don’t matter, that Trulia would still be climbing in the search engines **cough**Google**cough** anyway. So I have undertaken to research a bit more deeply. (Authors Note: In ALL of what I say here, please understand that (on an SEO level), I ADMIRE what Trulia has pulled off here. They have found the soft underbelly and have used it to their advantage. Props to you.)

Here is a very brief overview of my findings: (NOTE: I have more which will continue to come out as time goes on…)

Let’s look at the city of Nashville. And at the term Nashville real estate. Trulia has recently popped up onto the first page (#7 in my datacenter). How did they get there?

The page on Trulia’s site that is #7 on Google is trulia(.)com/TN/nashville/. If you look at Yahoo Site Explorer, you can see that there are 3,800 plus links to Trulia (but all links are not created equal). There are only 108 of those links that are coming to Trulia from outside of Trulia.com. Let’s take a look at two of those links, shall we?

On MOST Trulia widgets there are often three links back to Trulia. Here’s an example. Here’s another. Scroll down on each page to see the Trulia Widgets and find the links. Where do they go? What ANCHOR TEXT do they use?

Typically one links goes to the local site (to compete against the very REALTOR whose site it is on, another link goes to Trulia’s home page and a third goes to their widget page. Hmmm…and if we look at the bottom of the latter two of those pages, where is Trulia pointing all of THAT link love from ALL OVER THE COUNTRY?

nashville2.png

It appears that Trulia is pretty interested in San Fran, San Jose, Phoenix, San Diego..etc etc…Those are some fairly competitive areas, so they funnel some extra strength Read more

Twitter – as good as bail money?

This is going to be a really short post. I keep on promising Teri Lussier that I am going to get some serious Twittering going on in our brokerage. Truthfully, I have been too busy on all of my projects like the contest and the industry newspaper to get there.

This news item might change my mind though! (grin)

Teri and Brian, I promise I will do a better job of Twittering, just in case!

A disturbing Reality – desperate builders doing immoral things

I was having a chat with Mike Taylor, a real estate broker and friend from Indianapolis the other day. He was unusually incensed about a builder allegedly doing something I find unconscionable. Selling homes as free and clear that are actually in the process of or about to get hit with Mechanic’s liens. Nice. “Aren’t you glad we bought this new home, honey?”–followed quickly by– “Hey what’s this mechanic’s lien on our new house?”.

How? Well, most of the details are here on Mike’s blog. He is a sensible guy and not prone to overstatement and from what he has documented with courthouse records, he certainly has a reason to be miffed about this kind of treatment of people.

FORGET THE LEGAL IMPLICATIONS, WHATEVER HAPPENED TO THE GOLDEN RULE?

I am not talking about the “He who has the gold, makes the rules” one. I am referring to the original one of do unto others. These morons KNOW that these bills are going to come due and they KNOW that they cannot pay them and they KNOW that the buyer is going to wake up with in some cases, up to $10,000 of encumbrance on their home and a royal pain in the rear to clear.

Would they want this on a home THEY bought? Would they want to have to explain this to THEIR wife?

Yes, this market has been tough and YES it will grind some people out of the business. However, tough times only reveal the true character of the person below and if what Mike alleges is true (and I have ZERO reason to doubt it), the true character of these folks is morally bankrupt.

And financially broke you can recover from FAR more easily (in my opinion) than being morally bankrupt.

Kudos to Mike for having the courage to stand up and say a) this is immoral and b) I am not going to sit quietly by and watch it happen. (NOTE: He didn’t just post it on his blog. He is taking it to the local press as well.)

The REAL Team Eric – and what my boys teach me about marketing…

You have probably noticed me talk about Team Eric–a group of Real Estate Agents who work with me as part of the Greatest Real Estate Agent in the World contest. (Thankfully, this effort concludes in two weeks! It has been fun!). But here is the REAL Team Eric.

blackwell2.jpg

That would be the lovely Mrs Eric (codename: Jen) along with our 4 kids. Why am I getting personal with this post? Well, because I have learned MUCH about marketing from THIS Team Eric. (and would like to share some of it.) Especially the one in the upper right (Cameron ,16 ) and the lower left (Jordan, 9).

What do a 9 year old and a 16 year old know about marketing? Actually quite a bit. You see, they are in the business of marketing real hope to parents and other kids with Autism. Cameron has Asperger’s syndrome and Jordan has classic Autism. They speak at seminars nationally on the subject. Yes it is kind of wierd to be the parent of kids who regularly can comfortably get up in front of hundreds of people and talk about “their life with Autism” and “Autism Mythbusters” and other such fun.

So, anyway, here are some quick things they have taught me:

1. Be online. Promote it. They wanted me to help them create AutismNotes.com. So we did. They wanted to give up their anonymity (to a degree) to help others. So we did. They are NEVER too busy to let someone know about the site and are always talking with people about it.

2. Manage your Reputation. Google “Cameron Blackwell autism” or “Jordan Blackwell autism” you will see quite a bit about stuff they are doing. If you Google your name, how are you doing? Cam has 6 of the top 10 for ‘Cameron Blackwell’.

3. Make Friends. That has been the theme of what I have tried to do with the Google contest, but the idea was NOT original. Cameron over the years has actually befriended SCORES of the worlds leading minds in the field of Autism. Many have had dinner at Casa de Blackwell! His Read more

What a Seller / REALTOR relationship should NOT feel like.

Several years ago I was at a pretty exclusive real estate conference for large brokerages held in Denver. As part of the conference a representative from a major online lender presented an “emotional model” of what an online buyer’s experience was like. It was a roller coaster ranging from the “high” of deciding to look for a house and starting the search, to the “low” of applying for the mortgage. I thought at the time that since many folks tend to avoid pain MUCH more readily than move toward pleasure, if we simply offer a buying experience with LESS negatives, we would gain more sales.

That has proven to be true. We continue to look for ways to do this in our operation. As we find them, we implement them. It has paid off in spades.

Then a thought struck me this past weekend. I am SURE that it is not new. It was the culmination of many posts read here and elsewhere. It was / is a principle that is at once amazingly simple and yet difficult to execute with precision.

CREATE THE SAME PAIN FREE PROCESS FOR SELLERS.

It is to accomplish EVERYTHING that needs to be done to MARKET and SELL a home, with as little pain (or even ANTICIPATION of discomfort) as possible. And, of course, then the process needs to be turned into a system and scripted. In short, a seller / REALTOR relationship should not feel like this:

proct.jpg

When you saw the image above, you felt the discomfort that the neuroassociations of the image immediately brought to mind. The seller feels these same things. Let’s take a trip into things THEY find discomfort with.

1. How much they owe on the home.

Many of our agents prefer now to look up what is owed on the property ONLINE since we have access to courthouse records and all liens without leaving the comfort of our computer screens. This allows the REALTOR to reacts with sensitivity where needed and to (as importantly) make good marketing decisions with honest information. We can then use statements like “I understand that you feel pinched right now…let’s Read more

Automated Valuation Models – My New Favorite

The quest for automated valuation is a thirst unquenched, a fire that cannot be extinguished and seeming itch that cannot be scratched. Man is forever curious about the worth of an asset. Whether it is one’s home or one’s home on the web, curiosity slays its share of felines and we all have satisfied our secret urge to automatically valuate a time or two.

Did I mention that this Automated Valuation Model is for websites? (grin). Someone at REW pointed it out to me in their blog…here’s the link to it.

OK, ready for some fun? I took a look at some interesting sites to see their automated valuation as of today.

EriconSearch.com – My SEO blog VALUATION: $135,000 and change. Huh? (Think maybe the Greatest Real Estate Agent in the World contest skewed things a bit?) Methinks that is the case. I am officially willing to sell!

HomesinLouisville.com – Our brokerage Real Estate site… VALUATION $64,000 and change. Huh? Not on your life! This site is worth MULTIPLES of that! It generated many multiples of that in commission last year alone.

BloodhoundRealty.com – $553,807! Way to go, Greg.

TheBrickRanch.com – $71,307! Whaddya say, Teri? Deal or No Deal

Sean– is $10,500 and change fair for a website that POPS??

NOW FOR THE FUN ONE:

REALTOR.com Valued at 5.7MM

SO THAT’S IT PEOPLE I AM PASSING THE PLATE. Let’s take up a collection and buy REALTOR.com out once and for all!

By the way, if you are laughing at the ridiculous automated valuations of your website right now, or maybe you are angry, or maybe you just think it is stupid. What do you think homeowners are doing when they look at AVMs like ZIllow et al?

The REAL Valuation of a REAL Valuation– Priceless.

An Open Letter to Agent X

Every once in a while I get a phone call from Real Estate Agent X in the Louisville / Southern Indiana area. They have bumped into something I have written somewhere or seen our site somewhere and want to “pick my brain”. They offer to buy me lunch in the hopes of picking up a nugget or two or and idea or three. Funny part is, I DO want to have lunch with them! I love getting to know folks and I have to eat anyway. But instead of lunch being a verbal exploratory surgery of what I do online, I’d much rather simply get to know THEM! I’d rather become FRIENDS with them.

One such agent called me last week and I am meeting him for lunch on Monday. He became familiar with my writing on Real Estate Webmasters and wants to chat. GREAT! I am excited to meet you, Agent X. I look forward to it.

But since you won’t be the first and you won’t be the last and I will be giving you the EXACT same advice I give everyone, let’s save our conversational time for IMPORTANT things (like the University of Louisville basketball team’s run in the NCAA tournament, for example-grin). (Or on Kentucky or Indiana’s collective demises…GRIN). I am going to send you to BHB to read this open letter and you will find ALL of my secrets right here. Interested? read on!

Secret #1: Read this blog and EVERYTHING in it. Invest a couple of nights in deep contemplation on the subject of real estate. I don’t agree with 100% of everything here. I’m not a “homer”. But it ALL stimulates my thoughts and helps me learn. You will find more in the last week of posts here in terms of GREAT advice than in lifetimes of listening to the usual speakers and typical rantings. SIGN UP FOR UNCHAINED. NOW. DON’T go reading past this. Click the link NOW. Want to truly succeed? That is honestly the best advice I can give you. Want to see how influential and effective this place is? One of the Read more

Earned Media.

I was working late tonight and listening to the Hugh Hewitt show ( a habit of mine) and was enjoying a new segment of his about entrepreneurs and small business when I heard those two words. I knew then and there that I was going to be working even later. This time on a blog post.

Hugh’s guest was a young man just starting a music instruction business and they promised to get around how he marketed without a budget per se’. They never made it there (although Craig’s List was tantalizingly mentioned) and the next caller to his talk show inquired further stating that she “really wanted to know how to do it”. Hugh replied (paraphrased) that today’s guerrilla marketing was mostly Earned Media and much of it online.

I thought quickly about what it is that we do. I thought of all the real estate agents and mortgage professionals out there, struggling to set themselves apart from the rest. Everyday we grapple with how to expand our reach and serve more customers, with the end goal of financial gain in the process.

Our marketing campaigns, however strategically complex (or not), derive their exposure from either the expense of time, money or a combination of the two. They are the two arbiters that determine the exposure that we generate for our businesses. Simple as that.

Blogging is Earned Media. The glory of the internet is that it affords the little guy / gal the ability to compete for eyeballs, minds and hearts in a marketing world that used to be dominated by the sheer force of money. This new found freedom to market using Earned Media is a good thing. It is more available now than ever.

Earned media is fun. The other day our little blogging group in our office got a pretty good laugh. A couple of the charter members of our team, Jon and Jennifer Karlen (Jon goes by the handle “Malok” online – a throwback from his online gaming days) got a pretty interesting voice mail regarding their horse farms blog. Here’s how it went:

“Umm…yeah…this is XXXX from Bloomberg Read more

What REALLY matters…

Today’s posts have made me quite introspective…

I have had a few health issues (nothing big, I’m fine now) that have slowed my efforts and posting. After viewing Greg’s great post this morning, I visited a place I had never gone before (seriously…for some reason, I had never read the ABOUT US page!!). If you haven’t, then now is the perfect time to check this out. With each post from now on, I intend to write in my posts the takes that you would NEVER read in the REALTOR magazine, but wish were there–and beyond.

Pithy, yes, Greg…more importantly –spot on.

Like Doug’s post in which he used the Circular Firing Squad analogy, I totally think that playing the blame game with the Housing issues we faces is a waste of time. You would not get a magazine that is bent on protecting NAR individually (different IMO from agents collectively) to say publicly that when it comes to the blame game…it doesn’t matter. We are where we are and the people affected are PEOPLE. They have FAMILIES. They have DREAMS. And Greg, as you so eloquently pointed out, they have kids…I’d add that they have kids who think an ARM is actually an appendage to the body and who want to stay kids as long as possible. We sell the American dream and it only makes sense to me that it hurts us and we FEEL it when those we have sold the dream to wake up with a nightmare…even if it is partially their fault.

One of my favorite balladeers is Gordon Lightfoot. And while the “Wreck of the Edmund Fitzgerald” seems applicable at times as we watch this stuff unfold, I think the excerpts below from “The House You Live In” apply more correctly. (emphasis added)

The House You Live In

When you’re out on the road and feelin’ quite lost
Consider the burden of fame
And he who is wise will not criticize
When other men fail at the game

Beware of strange faces and dark dingy places
Be careful while bending the law
And the house you live in will never fall down
If you pity the stranger Read more

Virtual Tour Videos on YouTube…a soon to be no-no…

A growing trend among REALTORs has been to replace their old school Virtual Tours with a You Tube video that they incorporate into their blog, site and even onto REALTOR.com. Actually, the cool part was that you could put them ANYWHERE.

No problem!

Well ummm…actually there is a problem with that. YouTube’s Terms of Service are for personal or non-commercial use according to a recent article in REALTOR magazine.

I just wanted to pass this along as FWIW (for what it’s worth) to Bloodhound Blog readers who may be currently putting your Virtual Tours on YouTube.

Some Well Deserved Kudos…for some friends.

One of the things that the Greatest Real Estate Agent in the World has taught me (or maybe re-enforced to me) is the power of relationships and the wonderful power of giving. Paying it forward is more than just being nice, or the Golden Rule. It is a powerful marketing agent as well, when practiced with sincerity.

As controversies swirl and debates rage, I have 3 people that I simply want to thank.

They may not even realize it. Actually they might, I don’t know. But either way, they have inspired me by simply giving and sharing of their time and talents…not with the intent of an ROI, but with the intent of helping the new guy along get caught up in this thing we call blogging.

If you remember the story of Hansel and Gretel…they left a trail of breadcrumbs in order to find their way home. These folks leave their trails with an entirely different purpose…so that others behind them have an easy trail to follow in catching up. In my role as a teacher (and student) of all things technology and e-commerce to those in the real estate industry, here’s to the following fine folks:

Dave Smith – His most recent posts are very typical of his understanding of WordPress and of how to drive traffic to a hyperlocal blog. Thanks for building your reputation simply by sharing. It is an honor to call you a friend. And to think we got our friendship started with a post about In-n-Out Burger. Amazing, no?

Cheryl Johnson – I had not read your stuff prior to your addition to the pack of contributors here at BHB. Thank you for the tutorials and selflessly giving of your time to those who want to learn the art of WordPress. While I can find my way through code OK, there are MANY who benefit from your straight forward and easy to follow writing. We have never spoken and yet I can assure you that when we get to meet and hang out I will be a better person for it.

Greg, lastly, thank you. You are Read more

It’s about RELATIONSHIPS….

Those who know me online KNOW that I am all about relationships.

That’s my currency and my value to people is my word. As contests like the GREATEST REAL ESTATE AGENT IN THE WORLD unfold…sometimes all you can do is correct things as they go…

Bob Wilson from San Diego and a couple of others did me a great service yesterday by clarifying something for me. He enquired about whether he would get a link back from my page AFTER the contest was over (with a bio and a picture for being one of the greatest real estate agents in the world). I indicated that he would.

In doing so, it “could” be claimed that I violated the spirit of the competition…I do NOT want to do that in any way… Sometimes you have to CLARIFY positions as you go and for me it is time to make things clear.

The true benefit that you get from joining my team is that you can work with the best of the best in building AUTHORITY online. This is NOT about trading links and has never been. We have learned more together as a team and formed some great relationships. (Wanna join us and LEARN together?) That is what it is about. If you linked to me in the hope of getting a link back:

PLEASE take your links down. I do not need that kind of help and I humbly apologize for the misunderstanding.

Here is what I hope:

That you can SEE the sincerity and HEAR the honesty in what I am writing and that because I am being totally upfront about this you will still want to participate. In fact, if you really want to be part of TEAM Eric…simply start building some on line authority and pass it to us.

And thanks Bob for pointing it out in the email to me last night. When I make mistakes I try to correct them quickly. I had to talk with existing team members to make sure that they had no misunderstandings as well.

I will be posting this same message on several places on the web in Read more

The Results: Cautiously REALLY optimistic…

Our brokerage has been trying a NEW twist on a very old marketing method over the past several months. Integrated Voice Response is one thing. I have been doing that since before it was cool…(can you say Dialogic boards in the early 90’s?) and it has come and gone three times since then. I am NOT a fan of plain old vanilla call this # and punch in a code, although in some areas it can work. This new version was the old IVR on steroids and with some interesting twists.

Mind you, that my control group for this experiment was someone simply putting a cell phone # on a rider on a sign. And we are now seeing SIGNIFICANTLY better results than the control group with our method.

Here’s what we have done and where I think the distinctions are… Before we begin…no I am not posting brand names or anything of the sort. If you want to know, drop me a line. I will be glad to share. But I am NOT in the ad copy writing business for any firms. This is simply reporting results on a marketing CONCEPT.

#1) Instead of “codes” our system uses the street addresses to access the data – This seems to provide a significantly higher call rate.

#2) Our system pulls its data DIRECTLY from the MLS / IDX data downloaded every night. This has a HUGE advantage in that the use rate by agents in our office is MUCH higher -since all they have to do is put the sign out to get exposure.

#3) Our system puts english and spanish options up together without agents having to record a thing. We have 120 some odd agents…only 4 or 5 habla espanol…I imagine this is even more important in other parts of the country than Louisville, but it is important HERE as well. Reports back from our native spanish speakers really liked the quality…(was a concern for us)

#4) We tried riders on signs, but have found that a separate signs work better. (Note: I will edit this post in a bit with an Read more

Greatest real estate agent in the Who?

The Setup…

First of all…You need to visualize my situation. I am sitting in my PJ’s at 4 in the morning. Can’t sleep. Jen (that’d be Mrs. Eric…) is preparing for her Grandmother’s funeral which will take her to Massachusetts. I am contemplating deadlines at work, and issues, and how my four kids are going to survive with me the next three days…oh yeah…and 6 inches of snow and ice fell overnight…splendid.

So I read Geno’s post about rehabbing and negotiation. (makes me smile–thanks Geno) And then I go to REW and check out the latest. And I visit Morgan’s blog…and find this. Conjured up by our own Mr. Bramlett, no less…

The Reality

The reality is that I hate SEO contests. In many cases, they bring out the worst in people and things. Google is not there to be tricked. They just want relevant stuff at the top of their search engine. They are about as much fun as Greg’s having in MacWorld these days. But, I am competitive as all get out and will (out of pride) have to enter this one…

So…how do I solve the following equation? Enter contest to preserve manhood. Build true online authority (which is what I preach), instead of simply build links. Make new REALTOR friends from around the country. This contest is especially difficult since I do not sell real estate (see bio) and don’t care for the fame or adulation associated with winning…

Maybe that’s the answer…not caring who gets the credit and focusing on paying it forward? Hmmm…here’s the link to my entry. I will offer ANYONE who offers to help me in a meaningful way a weekly email detailing my thoughts on how things are shaping up and how to BUILD authority and communities rather than be a link scrounge. (Ever notice that the Bloodhound Blog does just fine in the search engines and yet he happily links out to others?) I will also give the top 10 contributors a permanent spot on the post.

Finally…it looks like Morgan is throwing in a pretty cool prize. A website? Like I said, I don’t need another Read more