There’s always something to howl about.

Author: Damon Chetson (page 4 of 4)

Raleigh Criminal Lawyer

Mr. FTC-Man: Don’t Gore My Ox!

The FTC issued guidelines this week requiring bloggers to disclose whether they have received free products in exchange for endorsements. It was as if the FTC had read my post earlier this week praising the ScanSnap Scanner and my voluntary disclosure that the fine folks at Fujitsu had not plied me with a free gift, and said, “We like the cut of Chetson’s jib! We’ll create mandatory disclosure policies for the whole country!” Thanks FTC!

Al Lorenz (full disclosure: I don’t know Al, and he has never seen fit to send me a single present) had a good comment a few days ago about the double standard. The FTC rule is enough of a regulatory overreach that it’s got virtually everyone up in arms. Jack Shafer, another stingy bast*rd who has failed to send me any gifts of value, has a terrific article in Slate about the whole thing.

But I do want to defend the FTC in one small way: many people, including some of the same now griping about mandatory disclosure rules on poor-me bloggers, have no problem with the regulation of other kinds of pay for play schemes – see, Payola, 1950s. So there’s some logic to the idea that if radio broadcasters can be regulated on content, so can any kind of broadcasters, including blogger-broadcasters.

Stopping Horse Fraud

In addition to a criminal law practice, I’m building an equine law practice.  This is where the real money might be made, and real good might be accomplished.

Each year, tens of millions of dollars are swindled from horse owners.  Unlike the real estate industry – which has its share of fraud and corruption, and brokers serving as “agents” on both sides of the deal – the equine industry has very little transparency, no mandated disclosure forms, and no independent verification of price or value.

Agents, acting on behalf of the buyer or the seller, will sometimes pad the price, will sometimes simply tell the other side that the buyer is looking for a horse in such-and-such price range (which will signal to the seller to raise the price of the horse), will not disclose important health or soundness issues, and will engage in strawman purchases, where the agent buys the horse and flips it to the true buyer days later.

Because there are no mandated disclosure forms, and because so many deals are done on a handshake, the buyer may never realize she bought a horse for tens of thousands more than the seller sold the horse.  The agent in the middle pockets the difference, in addition to the agent’s stated 10 or 15 percent commission.

If you’ve been around hunters, jumpers, eventing horses, or dressage horses, you know what I’m talking about.

The goal of my practice is not just to clean up a mess after the fraud has been done (which is a very difficult thing to uncover), but to stop the fraud in its tracks.  I’ll be launching EquineSurety in January, 2010.  In the meantime, I’m taking some lessons’ out of Phil Hodgen’s book, building out a website, starting the marketing, creating videos, building out content, and networking in the industry.

Here are the first videos…

Stop Horse Fraud

…a series of which I’m creating, which are simple, clean, and ask provocative questions.  I have a sign-up form on the website to start to collect names of interested horse owners who can later been contacted once the project is launched.

Already, I’ve gotten some good Read more

The quest for the paperless office: Scanning

If you want to build a paperless law office, then avoid the practice of criminal law. While other parts of the legal system are slowly, but surely, moving into an electronic and paperless future, all important documents in a criminal practice need to be produced in hardcopy form.

And so I do have to maintain and secure client files.

Still I’m finding ways to minimize the paper flow. My discoveries may make sense to you in your real estate business, so I’ll share them here from time to time.

Today: The scanner.

I need something that is fast, produces good quality scans (but need not reproduce the Mona Lisa in all its glory), and is inexpensive. Right now my firm is me. But later I expect to add a support person and additional attorneys.

So I want something that can be networked so that colleagues can share the scanner.

I think I’ve found a solution: The Fujitsu ScanSnap S1500. I got the S1500M – the “M” is for Mac. It’s roughly $400 from Amazon, although I bought mine slightly cheaper. For the $400, Fujitsu throws in the latest version of Acrobat Professional, which itself runs more than $250 retail.

I haven’t fully exploited Acrobat Professional, but I’m sure it’s got some features I could incorporate into my workflow.

But I have worked with the ScanSnap for the past two months, and it’s been nearly flawless. It’s fast – Fujitsu claims 20 pages a minute – and handles a pile of documents of all sizes, automatically adjusting the scanner to accommodate different sizes.

Very rarely the multi-document feeder jams on a document that’s folded or wrinkled. But fixing the jam is painless. Most of the time the scanner powers through like a champ. Just put the documents into the feeder, and press the scan button. The scanner handles the rest.

This is a color scanner, but I have not used it to scan in photos so couldn’t say whether the scan quality is good enough for anything but the most basic color scanning.

Best of all, the scanner is only 12 inches by 6 inches, so Read more

Google Voice: Ready for Primetime?

Greg’s written: “The trouble with free software, is that you don’t really explore what you’re getting with it.” When I read that, I thought, “True, but…” The “but” being Google, a company whose free products I’ve (mostly) explored to death, even when they’re not very good. I’m looking at you, Google Docs.

When Google announced that it was entering the telephony business with Google Voice, I was excited, and applied for an “invitation” that came in July in the midst of preparing to take the North Carolina Bar. I couldn’t seriously play with it until August. But now I’ve spent two months with it, and here’s my take: I’m not sure Google Voice is ready for primetime.

Here’s how it works: At sign up, a user selects a phone number. That number can become the new primary number, which the user gives out to family, friends, clients, and so on. Google Voice allows the user to set which phones will ring when people call the Google Voice number. (Outside callers have no idea they’re calling a Google Voice number. To them it’s just another phone number.)

The setup was a cinch. Within a few minutes I was up and running with a new phone number that now rings my cell phone, but could also ring an office phone and home phone all at the same time.

Eric Bramlett has posted about Google Voice’s killer feature: Voicemail Transcription. Since I spend a good deal of time in court, where answering a phone will get you tossed out by an annoyed sheriff’s deputy, being able to glance down at my iPhone to read a voicemail that’s been transcribed for me is fantastic. Even if the transcription is not perfect, getting the gist of the voicemail without having to leave the courtroom saves a ton of time.

I’ve found transcriptions to be marginal at best, but still good enough to give me a sense of the message. Maybe it’s the southern accent that Google has not yet nailed, but Google still has a ways to go.

There are other nifty features: the ability to route calls to specific phones, Read more

An educated consumer is someone’s best customer

Having been a BHB devotee since nearly the blog’s birth, I’m honored to be here.

If you grew up in the Northeast, you probably recall Sy Syms, owner of Syms clothing outlets, with his ubiquitous television commercials. Sy would end each commercial by saying: “An educated consumer is our best customer.”

Greg’s description of me – an educated consumer – called to mind Sy’s trademark phrase.

I was fortunate to buy my first home through BloodhoundRealty.com. Fortune got me a lovely home in central Phoenix, and an education in how a real estate transaction ought to be handled. The home I sold (with Cathleen and Greg’s help) when my wife and I moved to North Carolina. But the education is forever.

I do not believe the three North Carolina realtors we unceremoniously rejected for not meeting BHB standards thought that an educated consumer was their best customer. C’est la vie.

In thinking about marketing my law firm and how to apply various insights from BHB, it occurred to me that my realtor friends don’t know how good they’ve got it. I know there are plenty of gripes here about the NAR. But it could always be worse: You could be operating as a licensed attorney, subject to the stultifying and onerous limitations on marketing and business development imposed by state bars.

So with that in mind, I expect to get more out writing here than I can possibly offer: bringing insights I learn here from your world to help remake my world.