I won’t be participating in the recession. I’ve opted out.
The whole thing started when Chris Johnson slapped everyone for whining. That was an important message. Essentially, Chris has been saying, “I know it’s tough and it’s gonna be work but that’s why they call it WORK”. If you’re a loan originator facing extinction, buy Chris’ Loan Officer Survival Guide, do the homework, and start implementing. It costs about fifty bucks.
Folks who attended BloodhoundBlog Unchained Phoenix heard me talk about how to hunt for prospects using social media. I discussed how to “find a herd” through social media and “building a fence around that herd” through the system outlined in the Millionaire Real Estate Agent. If you’re in “my herd” you’ll recognize my e-mails, radio shows, blog posts, and postcards as the various slats of the fence I’m trying to build around you.
I recognized that transactions per agent were going to drop, about a year ago. I used to count on real estate agents for 3 loan referrals annually. Today, I budget for one per year. How then, can I close 100 loans annually with only one loan from each agent? Increase the agent count, or size of the herd. It’s really that simple if you understand fourth grade math.
My refinance business has all but dried up. When Hope For Homeowners was announced, I pounced. While the particulars of the programs are still unclear, I figured that stressed out homeowners would be happy to have SOMEBODY who tried to help them. These borrowers are a starving crowd. While I don’t have steak to serve them, a few might get by on the rice I do have to offer them. Commenters on Zillow’s Mortgages Undressed criticized me for outhustling them but I decided that serving needy homeowners was more important than being popular with a bunch of originators.
Jenna Jameson, actress and entrepreneur, defines courage as never letting anyone define you. Don’t let the criticism of the competitors you’re crushing ruin your career.
Do you have the courage to change your business? I suggested that the old saw “listers last” would be usurped by a strategy of attracting buyers online. That hasty generalization was quickly answered by one of the greatest real estate agents in the nation.
My theory was that agents should build up their online marketing strategy to attract buyers rather than to chase overpriced listings. What I didn’t include was that you should contract every potential buyer with a buyer’s brokerage agreement and perhaps collect a non-refundable deposit from them. Of course, when Russell Shaw suggests that pursuit of listings is a superior strategy, he assumes that you’ll price them competitively and pay close attention to the days on market, securing periodic price reductions in order to compete.
While Russell’s plan is proven and mine is but theory; both strategies require action and commitment. If you follow Russell’s listing strategy, you’ll turn away a lot more listings than you take. You’ll probably get fired by unrealistic sellers when you deliver the news of the declining market. You should listen to Russell’s words and heed Jenna Jameson’s advice and stick to your guns. There will be loads of willing sellers who are dying to hire you; find them. Ignore the bitching and focus on your job which is to sell the home.
The way to opt-out of the recession is to take action. The number one quality of all top producers, whether they sell homes, loans, or lumber is that they are action-oriented. Agent partners and colleagues often chuckle at my ready, fire, aim approach to business. I’m more interested in trying to make something work rather than to dwell on the potential problems. It is that action-based strategy that works in the gummed-up, malaise-ridden real estate market of today.
Here are five things you can do today to opt-out of tomorrow’s recession:
1- Make a commitment. Commit to the idea that failure isn’t an option.
2- Get on the phone. If you spend 3 hours a day prospecting or connecting with your “herd”, and explain what’s happening with this market, you’ll most likely speak with 5-10 people a day. Miracles happen when you talk to 100 people a month; I know this to be an unimpeachable fact.
3- Try direct mail. I know, I know…direct mail is dead. If you want to learn how to employ direct mail profitably, join Dan Kennedy’s Inner Circle (about fifty bucks a month). Better yet, get out and meet other entrepreneurs and see what they’re doing.
4- Start thinking about money properly. There is plenty of money in the world, regardless of the stock market crash and credit crunch. You must, I repeat…MUST…stop listening to the well-intentioned but poor people who want to drag you down to their level of mediocrity. Stop listening to the “get rich slowly” crowd and start surrounding yourself with high achievers. High achievers will never resent you for doing well, in fact, they’ll try and encourage you to do better.
I’ll be interviewing Russell Shaw about the book “Think and Grow Rich“, on a podcast series, sometime in the next 2-3 months. This will be free and available on Number One Home Agent and Bloodhound Blog. I’ll ask Russell questions about the principles in the Napoleon Hill classic and he’ll give you practical advice about how he implements those principles into his business (and life).
5- Finally, if you’re looking to learn more about how to promote your business online, you can opt-out of the recession by clicking here.
Bob says:
“What I didn’t include was that you should contract every potential buyer with a buyer’s brokerage agreement and perhaps collect a non-refundable deposit from them.”
The up front fee is illegal in many states. Even if it were legal, why would an ethical agent attempt to do that?
October 13, 2008 — 9:06 pm
Mariana Wagner says:
I’m in. I opt out as well. Actually, I already have. We are having our best year in real estate … ever.
Comes down to what it always has: Leads. Listings. Leverage.
Expanded Version: Online Leads, driven by well-priced Listings and powered by smart Leverage.
Ultimately? It IS a numbers game – no matter WHAT the rest of the world says.
October 13, 2008 — 9:28 pm
Brian Brady says:
“The up front fee is illegal in many states. Even if it were legal, why would an ethical agent attempt to do that?”
The same reason an ethical attorney collects a retainer.
October 13, 2008 — 9:50 pm
Dan Connolly says:
Of course the other question regarding up front fees and exclusive buyer’s agency agreements is why would a smart Buyer go for them?
October 13, 2008 — 10:25 pm
Sean Purcell says:
…actress and entrepreneur.
Only The Great and Powerful Oz would quote a source so intimately familiar with the word “Action”. I don’t know for sure, but I think I am reading the unholy offspring of Jenna Jameson and Dan Kennedy. (To save time in the future Brian, you can simply ask, “What would Jenna Kennedy do?”)
October 13, 2008 — 10:38 pm
Brian Brady says:
“why would a smart Buyer go for them?”
Because you require them to work with you. Your customers will treat you with the respect you demand; demand more.
October 13, 2008 — 11:21 pm
Bob says:
There is no way you actually believe that Brian. If you do, lead the way and only arrange mortgages for those willing to pay you upfront. Not for a credit check, or appraisal, but a retainer for your services.
Let me know how that works out for you.
October 13, 2008 — 11:57 pm
Brian Brady says:
We call them application fees, Bob. They work out quite well. Now, this is where you get to say that no sane borrrower would pay them.
October 14, 2008 — 1:08 am
Brian Brady says:
Question, Bob.
If a FSBO wanted to pay you for a MLS entry, would you collect up-front or work on contingency?
October 14, 2008 — 1:13 am
Teri L says:
Thanks, Brian.
October 14, 2008 — 4:29 am
Brandon Schlichter says:
I totally agree , with the downturn in the market, there is definately plenty of room to move up the food chain in terms of real estate.
This year by far has been my absolute best as far as sales goes, and next year looks to be even better.
I’m very thankful every day that I have a job that isn’t controled by anyone else other than ME.
October 14, 2008 — 10:43 am
Bob says:
Apples and oranges Brian. That is a tangible service. MLS exposure and the ability to offer compensation directly to a co-op agent.
Charging an up front fee to a buyer is more closely related to you charging an upfront fee to a prospective borrower. How many loans do you think you’ll originate if you charged an upfront fee prior to doing any work?
October 14, 2008 — 11:09 am
Greg Swann says:
> How many loans do you think you’ll originate if you charged an upfront fee prior to doing any work?
The important consideration is that everyone who paid would complete the process.
October 14, 2008 — 11:28 am
Bob says:
“The important consideration is that everyone who paid would complete the process.”
Really? And you know that how? You think an upfront fee will be a guarantee?
Buyers walk from deals after paying for inspections and appraisals.
Are you going to adopt this business model? Yes or no?
October 14, 2008 — 12:40 pm
Greg Swann says:
> You think an upfront fee will be a guarantee?
No, I think that establishing the risk of loss with people up front separates the serious customers from the shoppers.
> Are you going to adopt this business model? Yes or no?
We already do it with sellers — and we don’t have cancellations. At some point we will start doing it with buyers as well. Scott Gaertner, a Scottsdale Realtor who came to Unchained, is already doing it with buyers.
Brian is right that a retainer puts the relationship on a professional footing.
October 14, 2008 — 12:48 pm
Brian Brady says:
“Apples and oranges Brian. That is a tangible service. MLS exposure and the ability to offer compensation directly to a co-op agent.”
I disagree, Bob. Any FSBO could offer a commission to a licensed brokerage. You and I both know that FSBOs have a very low completion rate. Over 80% of them eventually list with an agent. Your strategy, in essence, is an upfront deposit with the right to sell your services to 80% of the homesellers.
…and I’m cool with that. More power to you, Bob. That’s strong salesmanship !
October 14, 2008 — 1:00 pm
Dan Connolly says:
One of the biggest issues I would have with the agency agreements and retainers is that it would essentially require that I work with the buyer. I am generally the one who bails. Unrealistic expectations, lack of punctuality, or outright canceling appointments, B.O. …all kinds of reasons will have me bailing on a buyer.
The basic premise of this post is good…Opt out of the Recession. I agree 100% and think it makes perfect sense. But the issue of getting agency agreements and retainers before you show property? About 1/3 of my buyers buy the only house I show them. They don’t know or care who I am, they just want to see the house. If they like it they may buy it. If not, they don’t.
October 14, 2008 — 2:47 pm
Greg Swann says:
> One of the biggest issues I would have with the agency agreements and retainers is that it would essentially require that I work with the buyer. I am generally the one who bails. Unrealistic expectations, lack of punctuality, or outright canceling appointments, B.O. …all kinds of reasons will have me bailing on a buyer.
We write the firing clause in our listing agreements to refund the retainer if we fire the seller. We’ve never had to do it, because we won’t take the listing if we don’t get everything our way from the beginning. But the seller having skin in the game from the start makes for a much better partnership in selling the home.
October 14, 2008 — 3:00 pm
Brian Brady says:
“One of the biggest issues I would have with the agency agreements and retainers is that it would essentially require that I work with the buyer. I am generally the one who bails”
Now, that’s a problem bit I think Greg has a workable solution. I sometimes have that problem with borrowers. My origination agreement specifies my compensation (and duties) before we submit the loan. That transparent agreement, combined with the application fee, tends keep heads cool.
October 14, 2008 — 3:09 pm
J Boyer Summit NJ says:
The up front fee is not legal here in New Jersey, that is for sure. I am opting out of this recession, the number of new real estate agents and old cannot adapt REALTORS who are dropping by the side of the road should continue to increase as the months go buy, making is a little easier for the full time REALTORS who are putting it out there to reach the real home buyers and home sellers.
October 14, 2008 — 7:22 pm
Bob says:
You still never answered the question.
How many loans would you fund by adapting the same strategy you are suggesting others do?
October 14, 2008 — 7:26 pm
Brian Brady says:
“You still never answered the question.”
Yes, I did. I have practiced this policy for over a year. I collect an application fee right after we pull credit and determine there is a loan to be funded.
So…6-10 a month? More if I hustled harder?
October 15, 2008 — 7:21 am
Bob says:
“and determine that there is a loan to be funded.”
Give me a break Brian. That isn’t even close to the same thing.
October 15, 2008 — 1:14 pm