I remember when ActiveRain.com released its Localism.com portal. SoCal surfin’ REALTOR dude, Rory Siems commented that he thought “Localism” was a term surfers used for defending their beach from “kooks“. While Localism is not a surfing site, the principle of “protecting your turf” is alive and well for local real estate professionals.
Bloodhound colleague Michele DeRepegny vented her frustrations with the new site:
But this morning I’m feeling a little nauseous after the much anticipated revamp of Localism, The redesign is neutral and simple, with a few twists in navigation still needed. I would have rather paid for an “outside blog” than purchased “communities“. Maybe buying the way to the top as a community sponsor will actually reduce some of the crud posting just for points, but right now I’m having very mixed feelings about continuing to drink the Kool Aid. Maybe I just need sleep.
I was privy to a pre-release tour so I know why they whitewashed the design. The concept is that Localism isn’t just about real estate anymore. It’s designed as a national host for thousands of hyper-local communities. Membership is free and available to anybody in the community, including non-real estate related businesses. The white washing was done to draw the readers to the user-generated content rather than an appealing design. Community sponsorship is available to any business and quality content providers are rewarded with featured status on the pages.
Navigation is cumbersome but the site is in its infancy. The designers are trying to create a sense of “stickiness” where the users are drawn to deep local content, be it pictures, video, or text. They have some glitches but they should work it out.
The main feature of the site is that content will be edited for quality. Active Rain hired editors to determine what user-generated content will be quality and what should be buried in the bowels of the server. The intended result? A sticky site about “your town”, for “your neighbors”, sponsored by “your Rotarians (local businesses).
Greg Swann feels it might be a SEO play:
What does it portend for you? For one thing, dumbstunt SEO plays like Localism are doomed. But more importantly: Now and forever, content is king. A highly-passionate, well-written, deeply-informative weblog is going to kick the ass of any site trying to get by on money and high-gloss lipstick.
I think that the Active Rain executives understand EXACTLY what Greg is saying about Google Search. As I see it, SEO might be a by-product of the thousands of little community sites the platform hosts. They believe that quality content will keep viewers coming back, making search results irrelevant.
The Localism portal isn’t unique. American Towns attempts a similar project and The San Diego Union-Tribune just released SDBackyard.com. Forget search engines, this is about building a “town bulletin board” where the citizens can share ideas and display their civic pride by “tacking their opinions on the bulletin board”. A monumental project, indeed.
Will it work?
ActiveRain is on the right track; hyper-local is the rage among social media experts. When the local fish wrap recognizes that news seekers are going online, you’d have to think some more powerful media will try to figure out how to win the digital ballgame. The obvious challenge to Active Rain is similar to the one when they launched their real estate professional portal; a lack of resources, namely money and time. While little Active Rain will try to make the big jump to a national site, designed on attracting 100 million viewers, they are playing in a space where behemoths like Rupert Murdoch dominate.
Should you play on Localism.com?
With so many sites popping up it becomes a full-time job to build and monitor a profile on every one. My thought are in line with Small Business Search Marketing’s Matt Mc Gee:
That’s essentially what these sites are — an attempt to bring local thought leaders into the newspaper’s online tent to trade content for exposure.
Is it worth it for the small business owner?
If I’m a San Diego small business owner, I’d hop on this opportunity in a heartbeat. Sites like SDbackyard.com offer a solid opportunity to meet and network with potential customers in your local area. Ditto with the Houston Chronicle site. As more newspapers join the local/social network scene, I think small business owners should take a good look at the opportunity and decide if the time investment is worth it.
If you have a presence on Active Rain, the lion’s share of your content has most likely been imported to Localism, so you have a head start on the newcomers. Consider that as you determine which hyper-local platform to dominate.
One concern I have is the attitude Active Rain has towards the content. Jon Washburn is vehement about the white-washing of contributions:
Question: Should I be reposting all of my old content?
Answer: Yes, under two circumstances: 1) If you had some excellent and timeless posts older than six months, and 2) If you have a bunch of ugly or self-serving marketing material on the bottom of your posts and are open to removing it.
That statement is pretty scary. One of Localism’s serial contributors is Laurie Manny. Her lead conversion results improved when she added “self-serving” links and buttons to the bottom of her Localism contributions. Jeff Dowler does the same. My Localism posts all have contact information with a link to an online loan application.
Localism is being whitewashed to provide a less commercial experience for consumers and that is good…for Active Rain. Democratizing the posts, however, is heavily weighthed against the original content providers who choose to promote their practices with “self-serving marketing material”. Newer, more community compliant contributions then will be featured and the compliant contributors will gain “top neighbor” status, all on the backs of the “self serving” individuals who built the network’s platform. This attitude make me question whether the quid pro quo is fairly balanced.
My prediction?
The Localism portal will succeed as much as Active Rain has. Although Active Rain fell short to Zillow.com and Trulia.com in the real estate space, it carved out a unique niche as the destination for the digital real estate professional. Localism should catch on and SOME niche of users will materialize. I doubt even the executives know who that might be at this early stage.
The biggest challenge for Localism will be to get the Active Rainers to play ball. Well written, hyper-local content is limited to a select group of Active Rain contributors. The majority of the hyper-local content on Active Rain is poorly written and edited. Grammatical mistakes and misspellings are the rule rather than the exception on Localism. The talented content providers may simply dig in and refuse to contribute if their “self-serving” marketing information is removed. While the Localism offering will be “scrubbed” of promotional material, the poorly written content may repulse the consumer.
Active Rain is early to the party which is better than showing up late. My guess is that someone bigger comes along and gobbles them up. This time, they should be adequately prepared for a shark attack.
Todd says:
Is it true Localism is going to have a “land grab” and force agents to pay real money to lock other agents ( fellow Active Rain social network members ) out of virtual neighborhoods? Isn’t that ANTI-social behavior?
July 10, 2008 — 7:22 am
Rebecca Levinson says:
“Active Rain is early to the party which is better than showing up late”
Agreed Brian. I will be curious to see how the pay for service model will go over at the end of the month. The success of localism will depend primarily on content writers and the consumers who read and, hopefully, contribute. A/R is just the serving plate. It’s up to the users to provide the meat and potatoes.
July 10, 2008 — 7:34 am
Brian Brady says:
“Isn’t that ANTI-social behavior?”
I think everyone is overly-focused on the sponsored communities proposition. The Company is not a .org so they expect to monetize their model.
The “land grab” is obviously a marketing phrase.
July 10, 2008 — 7:52 am
Rich Jacobson says:
Brian: Thank you for an exceptionally well-written take on the new Localism. We still have a lot of work ahead of us to achieve our goals/vision for what Localism will become. Our true strength has always been in the valued contribution and support of our members. We will continue to listen to their input/feedback as we move forward, and make changes accordingly.
July 10, 2008 — 9:47 am
Barry Cunningham says:
“The biggest challenge for Localism will be to get the Active Rainers to play ball. Well written, hyper-local content is limited to a select group of Active Rain contributors. The majority of the hyper-local content on Active Rain is poorly written and edited”…ain’t that the truth..LOL
Between having to pay, review of content, and ads…my guess is many will cease to participate and most will fade.
July 10, 2008 — 10:12 am
Jan Evett says:
Brian: Thanks for your clearly-stated intelligent commentary on the new Localism format. I like the “meat and potatoes” content for consumers. Even though I have questions which I expect will be answered in a short time, I plan to jump on board by writing quality content about my local area of expertise. I’ve learned a lot from reading a variety of blogs, and my own writing has grown as a result of listening to you and others in the blog world. Thanks for your many positive contributions.
July 10, 2008 — 10:13 am
Rich Jacobson says:
Barry: No one has to pay. The same features that have been FREE are still FREE, and will always be FREE. But, if you want to gain some additional exposure, by all means, you have that option as well. As far as review of content, one of the biggest complaints we’ve had since day one from our vested members has been the request to ensure better quality content, especially as it relates to data that is exposed to consumers. Providing editiorial review will ensure that only good, quality content shows up on the main pages. Whatever content is generated will still show up on your individual blog profiles, and will continue to be searched/ranked. Personally, I think we’re moving in a very positive direction. Hopefully, we can revisit these comments at some point down the road, and your ‘guess’ will be proven wrong.
July 10, 2008 — 10:26 am
Brian Brady says:
It is SO easy to criticize Active Rain. Their democratic nature towards the membership and “hands-off” policy towards content will draw criticism from:
1- The members who play around there and don’t use the tool for business. Those folks will criticize about anything that isn’t free and that requires a less than impulsive thought process to posting or commenting. Ignore them, Rich.
2- Outsiders who will never see the value of Active Rain. They won’t change, Rich so ignore them , as well.
3- The members (like me and Michelle) who can write and offer contributions in hopes of attracting customers. We are your potential headaches, Rich. attracting good content requires a quo for the quid. Remove the quo and you’re sunk.
July 10, 2008 — 10:39 am
Michelle DeRepentigny says:
“ActiveRain is on the right track”, I agree.
Brian,you put many of my raw emotions into a concise, thoughful post. Where many of us have concerns, I still believe in the value of Localism and certainly in Active Rain. Many comparisions have been made throughout the blog world of renting versus owning the platform our content exist upon and I’ll go on record again stating that I see the value in paying rent in some locations, I just want to understand the terms of the lease clearly.
July 10, 2008 — 11:15 am
Todd Carpenter says:
The one place that an independent blogger can absolutely DOMINATE the serps with almost no effort is at the hyper-local level. I don’t know why a blogger would choose to apply that effort inside AR’s walled garden, but since so many do, this is a giant step forward for their members.
At least now, there’s a nice consumer centric face on all of that content. I think it looks pretty good.
July 10, 2008 — 11:25 am
Barry Cunningham says:
We just interviewed Bob Stewart of Active Rain..Fuhgettaboutit! We understand where this thing is headed…This is may be a very good play..if you expand your mind. Beyond the confines of a real estate play, this Localism has legs.
I’m jumping in with both feet, and payng for multiple communities AND will be interested in advertising in display ads as well.
My participation will not be ANYTHING like most would ever associate with our normal marketing.
I think that confining the talk hear to real estate is a mistake or at minimum not seeing the true big picture.
July 10, 2008 — 2:09 pm
Broker Bryant says:
Finally!!!!! Someone that gets it. The guys at AR are certainly not lacking for vision. This is going to be a GREAT opportunity to supplement our other areas of Internet exposure. Localism is going to be far bigger than “what’s in it for me NOW”. Folks that understand that while thrive.
July 10, 2008 — 2:26 pm
Brian Brady says:
“This is may be a very good play..if you expand your mind. Beyond the confines of a real estate play, this Localism has legs.”
Right. Click my links to American Towns and SDBackyard to understand the potential
July 10, 2008 — 2:30 pm
Rich Jacobson says:
Wow! That must’ve been SOME interview!
July 10, 2008 — 2:46 pm
Barry Cunningham says:
Rich..I’m now a Localism cheerleader! BB..most are’nt getting it because they are not looking big picture. If you only have real estate to sell you may miss the bus on this one. So much more opportunity.
Put it this way…why does Greg write for the newspaper?
Localism can do so much more than help you sell. Before you can sell you need to convince..what a better non imposing way to create a persona.
The Mayor of Simpleton would be better than the just the real estate agent there. Wouldn’t you love to lead a community?
what if (shudder to think) we all could be the Greg Swann of our world.
Yep..I’m hooked!
I hope most real estate agents continue to have issues with Localism and decide not to participate. All the better.
Man Jonathan, Bob, Rich etc…crazy like foxes out there!
July 10, 2008 — 2:56 pm
Toby Barnett says:
I stopped posting hyper local content on AR because the same thing could be done a personally owned site and the thought of managing two blog was not worth the time. Though I still make sure some content gets there it is not the primary focus.
Another item that has stolen some of the attraction for me (that is just me), and looks like it will be addressed, is the self serving link spam at the end of the posts. I don’t think that the site will be built upon the “self serving” people because those types of links are not relevant to the information that is being sought by consumers.
Isn’t this something similar to what wikis had problems with? Keeping self serving links out of the posts?
July 10, 2008 — 3:29 pm
Stephanie Edwards-Musa says:
I think Bob needs to call me.
July 10, 2008 — 3:31 pm
Broker Bryant says:
Barry, You asked me on AG the other day why I felt Localism was going to be HUGE. Now you know. I’ve known the AR guys for 2 years and know they didn’t just fall off a turnip truck. It’s all about vission and they have it in spades. Will you be serving cocktails in your “community”?
July 10, 2008 — 3:58 pm
Barry Cunningham says:
Hey BB..I know you don’t drink so possibly will have a juice bar! But you will have to address me formally on Localism.
That would be the Mayor of….can’t tell you the rest. This is going to be a lot of fun!
July 10, 2008 — 4:34 pm
Jeremy Rivera says:
My concern about Localism’s turn is that once again, the Realtor websites are encouraged to do the dirty work, generate content for someone else who will push them out of the rankings. Trulia results are already pushing hardworking realtors off the serps, if Localism is successful it could do the same thing.
July 10, 2008 — 8:45 pm
Melina Tomson says:
My concern about Localism’s turn is that once again, the Realtor websites are encouraged to do the dirty work, generate content for someone else who will push them out of the rankings. Trulia results are already pushing hardworking realtors off the serps, if Localism is successful it could do the same thing.
I think the problem with this is that while, yes, they are relying on real estate agents to help get started with the content, this is not a real estate website. I participate in non-real estate forums (local though) and get the MOST busines from them by just being myself.
I think agents are so focused on “the competition” they forget that consumers are tired of being sold. Agents that provide balanced, fair, informative information will have consumer WANTING to do business with them.
Who cares if Bob’s Electrical Service or John Doe, CPA sponsors a community. It’s not relevant. I think some of the AR folks are not seeing that many community sponsors will NOT be other real estate agents.
I have 8 of 10 spots on Google for one of my local neighborhoods including the #1 and #2 spots. I will always have to work and update content to keep those spots. It’s not just Trulia pushing hardworking agents off the serps. Other agents are starting to get the hyper-localized thing. Me…I’ll take all the head start I can get.
This is a great post as usual Brian.
July 11, 2008 — 10:07 pm
Cheryl Johnson says:
Brian,
Just making a point in response to your “That statement is pretty scary. One of Localism’s serial contributors is Laurie Manny. Her lead conversion results improved when she added “self-serving” links and buttons to the bottom of her Localism contributions. Jeff Dowler does the same. My Localism posts all have contact information with a link to an online loan application.”
Large, bright Call to Action buttons are fine on a individual’s blog. They do not belong on a group blog.
And Localism is a group blog: a single content column with articles authored by many different contributing writers, appearing by date and time posted.
Imagine BHB with each contributing author using a different set of Call to Action buttons! Teri’s are centered aqua rectangles, Brian’s right aligned gold squares, Geno’s are little cartoon icons, and along comes Stephanie with big green beveled buttons across the entire content column.
BHB would end up looking like a dog’s breakfast. 🙂
So, while I am certainly not on anybody’s cheerleading payroll, I gotta go with Jonathan on this one, you have to maintain the integrity of the design. Discreet text links should be plenty good enough.
P.S. I put up some screen shots on my AR blog showing the official demo of a sponsored community. Sponsorship means the sponsor gets to write the little “About” blurb for the top of the community page. It is not a flashy in-your-face advertisement.
July 13, 2008 — 4:58 am
Brian Brady says:
“So, while I am certainly not on anybody’s cheerleading payroll, I gotta go with Jonathan on this one, you have to maintain the integrity of the design. Discreet text links should be plenty good enough.”
I’ll agree. Jon addressed this well on the podcast interview
July 13, 2008 — 5:48 am
Stephanie Edwards-Musa says:
I have used buttons a few times to see if it would make a conversion difference, but it didn’t for me..
Have considered trying it again but have not yet. I agree also with needing to keep the design looking the same. You get 95,000 real estate agents posting different buttons, it could get cluttered quick.
I’m actually glad that they have said they would remove content like that. Actually, I like that they are removing a lot of content. Only now, I wish they would remove evident copy and paste stuff from press releases, etc. that is still there.
Looks like it is coming along well. I’m on the sidelines watching and waiting.
July 13, 2008 — 8:09 am
Rich Jacobson says:
I for one am a huge supporter of removing these elements. If you could see them from my perspective, you would fully understand the rationale. Now realize, I totally see the value of providing a ‘Call to Action.’ But I feel that is something you can accomplish through your writing, not necessarily some collection of links and buttons at the bottom of your post. You should see some of the way ‘Over-the-Top’ incessant self-promotion that many members stuff into the articles. It ends ups taking the predominant portion of their post. They have two or three initial sentences, and then then rest is redundant buttons, links, etc. It’s what Seth Godin calls ‘Interruption’ marketing. Consumers have become desensitized and calloused towards it. They ignore it. Unfortunately, branding has been so deeply ingrained in us, that we feel compelled to plaster our contact info on everything we generate marketing-wise. Blogging is interactive, conversational. Our goal should be to engage, attract our readers, not turn them away with blatant self-promotion. I guess you can tell I have a pretty strong opinion on this. 🙂
July 13, 2008 — 11:22 am
Toby Barnett says:
Really well put Rich!
July 13, 2008 — 11:24 am
Brian Brady says:
“But I feel that is something you can accomplish through your writing, not necessarily some collection of links and buttons at the bottom of your post.”
Esthetically, I agree. Pragmatically, I disagree. results are heavily skewed to the user who employs those buttons. Most readers come from Google Search. As an author, I prefer that they stay on my page and immediately click to my site.
Localism’s goal will be, of course, to have them spend more time on the Localism site. This is the inherent conflict that comes from writing on a group site.
It can be balanced and I prefer Jon’s solution (uniform buttons) to doing without. Let’s face it; MOST of the best contributors to Active Rain are those of who do it for commercial purposes. Without the talented business bloggers, it’s an echo chamber.
July 13, 2008 — 11:31 am
Rich Jacobson says:
Brian: You are one of the few examples out there of how it can be done tastefully and effectively, without distraction. You should offer a breakout session at Unchained on how you do this. It would be a huge help to reshape the thinking of the masses. No one is better at ‘Link Baiting’ than you (Ardell’s term, not mine)
July 13, 2008 — 11:59 am
Broker Bryant says:
Rich, I do agree that the “over top” self promotion is a distraction for the reader. However I don’t agree with this: “Our goal should be to engage, attract our readers, not turn them away with blatant self-promotion”
While that is certainly part of it, our goal, or at least mine is to get business. I know when I am reading a post that all I need to do is click on the author’s profile to find his/her contact information. But folks that aren’t familiar with blogsites may not know this. I add buttons on the bottom of some of my posts to make it easier for them.
Now Localism is a different animal altogether. I can certainly understand not wanting “buttons” on there. However at this point that would mean they would also have to be eliminated from my AR posts. Since there is no way to post to just Localism. That being the case I’m all for custom buttons from AR.
July 13, 2008 — 1:14 pm
Stephanie Edwards-Musa says:
IMO, if there were custom buttons that people could use..more members would use them. Possibly creating a more uniform look and one that is easier for the consumer to (as Bryant mentions) contact us.
It could also convince people such as myself that it would be a positive thing since the whole sponsorship has people all tied up. With call to action buttons on the post, may make a difference with the members. Just sayin’.
Something tells me that if there are some offered to us, they will look better than the free ones I can make myself. Some of those look pretty corny.
Bryant, I don’t think yours are what they are referring to. They look like they belong there, IMO.
July 13, 2008 — 5:47 pm
Cheryl Johnson says:
@Rich, I mentioned this in a comment on AR, but I’ll toss it out here, too.
As a possible compromise, how about allowing agents to have custom action buttons in the sidebar (after all, that’s where the advertising is anyway) but prohibiting all buttons in the body of any blog post.
This thought occurred to me after reading through an agent’s blog on AR with big “contact me” buttons and graphic in every single blog post. After a couple of pages of the same buttons/graphic repeated over and over and over in every post on every page, I was getting a headache. :-0
July 14, 2008 — 6:13 am
Brian Brady says:
“As a possible compromise, how about allowing agents to have custom action buttons in the sidebar”
Eh. The conversion increases dramatically with the button. Zillow has been more than generous with it’s follow hover bar and I suspect it will help contributors a LOT.
“This thought occurred to me after reading through an agent’s blog on AR with big “contact me” buttons and graphic in every single blog post.”
They work. Make them uniform and limit them to two: property search (for agents) or apply online (for originators) along with a contact me button
Shrink Bryant’s buttons and limit them to two and I think you have a winner:
http://activerain.com/blogsview/585321/Poinciana-Short-Sales-For
July 14, 2008 — 6:46 am
Rich Jacobson says:
This sounds like a better compromise to me,…making them uniform and minimal. I’ll pass it by Jonathan…
July 14, 2008 — 7:22 am
Cheryl Johnson says:
Oh. It just occurred to me, the sidebar placement would only work for the agent’s personal Localism page.
The Community and City pages represent the collection of authors … so no one individual’s buttons should appear in those sidebars.
Never mind. 🙂
I’ll go along with your Shrink Bryant’s buttons and limit them to two and I think you have a winner:
July 14, 2008 — 7:35 am