I’m pretty sure the simple fear of ‘getting caught’ has kept me from doing a whole myriad of things other braver, but perhaps, less ethical men have done with impunity. Take the dirty cop trials going on in Chicago this week where 10 city policemen have decided to come forth to reveal their own bad behaviors–various unlawful acts performed at the arrest scene to ensure ‘the criminal’ doesn’t escape Justice–acts mostly surrounding issues of probable cause, search, seizure, and varying degrees of Miranda indiscretions (for the greater good of the community as a whole, they claim); little white lie kinds of cop acts like you see on Law and Order every night—bum-bum… “These are their stories.” Northwestern University professor Jona Goldschmidt refers to this seemingly justified behavior as “Noble Corruption.” I personally am too fearful to be nobly corrupt or even run-of-the mill corrupt for that matter. And some days it’s the only redeeming thing I can say about myself…
“Hey guy,” as I look at myself in the bathroom mirror, “at least you’re not corrupt.” Good thing I’m not a cop, I suppose. Too bad I’m a Realtor.
“Sorry Mrs Climbladder, but I’m fairly certain I’ve taken an NAR Oath of Ethics or at the very least, checked a box admitting to as much on my quarterly dues coupon. They always cash the check so I guess I’m in. Anyway, I couldn’t possibly recommend that you move forward on this Inspection Punchlist Nightmare the listing agent is calling an REO. You have the right to remain silent…”
I bring this up because for the third time in as many weeks, I’ve advised a client against moving forward on a property I felt was a dog; and not a Bloodhound dog either. A mutt. And not a lovable mutt either. A dirty old smelly mean three legged junkyard people killing mutt. A beast, actually. An upside down, sideways beast. With fleas.
I heard a self-proclaimed bottom feeding foreclosure poacher on NPR the other day state that he was actually doing a service to the neighborhood as a whole by preying on the misfortunes of the disamortized few. And while I think I might even concur with him on some level, I’m way too afraid to sign on to that type of bedroom community disenfranchisement. I prefer dual income, 800+ FICO buyers with 30% down in non-declining markets. I like experienced, non HB 4050 purchasers with no illusions (delusions?) as to what is and is not a ‘fixer upper’ and who could care less about cash flow. Think primary residence or in-town second home on the lake. I’m a gentleman and as many of you already know, I indeed prefer blondes (singular, not plural to be sure)…
…I like it when the sky rains pink marshmallows, and people on the sidewalk break out into song, as my clients and I skip to the Soda Shop to prepare clean contracts and eat ice cream until Jimmy Stewart declares “Last call!” in Bedford Falls. And not Andrew Lloyd Weber type songs either. I prefer the people in the background to sing Rodgers and Hammerstein type songs as I float with my buyers past the Main Street storefronts in search of good licorice and excellent schools, leaving no child or housing opportunity behind; good old fashion real estate selling songs. None of that Phantom of the Opera crap. It’s too scary and like I’ve already admitted, I’m a little fearful by nature.
You see, I am first, and foremost, a buyer’s agent here in Chicago. Of course I have my share of listings, too. A realtor can’t swing a dead cat by the tail, as they say, and not hit a possible listing client these days but buy side advocacy has always been my bread and butter. Of course the lady at the checkout counter of Whole Foods doesn’t want to hear any of this. She would rather have the actual money in my wallet than the unrealized good intentions on my sleeve to pay for the actual bread and butter in my basket.
I’m standing here, well into in my eighth year of real estate sales, observing a profession that is nothing at all like what I signed up for back at the Millennium. There is chaos where there was once order. I dare not even call it a profession on some days of the week. Some days it’s just a hustle. Sadly, the daily ‘Art of the Short Sale Seminar’ has replaced all the ‘Viagra’ emails in my Junk Mail folder lately. I think I preferred the latter. (I mean really, who can even get it up in this housing market?)
Of the three short sale contracts I’ve submitted so far this year, two were flat out denied by the lender and one is still awaiting word from the ubiquitous Committee. I wrote that particular deal in February and have since helped my client, who doesn’t even want the deal anymore, fill out about 25 extra pages of paperwork. “Where have you gone Joe Dimaggio? Our Nation turns its lonely eyes…” Woo woo woo.
So I’m thinking about the dirty cops in the news (a mere degree or two separation apart from myself and us all, most likely) and pondering their oblique points of view. The cops maintain that it is, in fact, the little ‘indiscretion’ itself that keeps the real criminals in check; that the real criminals know the cops will play dirty to jam them up and thus, ensure more across the board ‘order’ than if everyone on the blue side of the thin line were simply playing by the King James rules. Professor Goldschmidt disagrees and contends the indiscretions, the noble corruptions, are merely the by-products of lazy policework and white lies are not justified in any situation where law has been mandated.
I’m also thinking about the new kid in our office who has never done a deal other than a short sale or foreclosure. He knows all the jargon and the acronyms and the nomenclature for that corner of the real estate market. He’s slick and he’s quick and he’s an advocate for the Deal. I listened to him on the phone the other day as he spoke to his client; a buyer who just wanted another piece of shitty property for his portfolio.
The Kid: “Hey pal, in the beginning I work for my side of the deal and the listing agent works for his side of the deal. But then there comes a point where I’m just working for the deal. Period. That’s where we are now. Let me know what you want to do.” Click.
He put his feet up on the desk, leaned back in his swivel chair, and called his girlfriend for the fifth time that morning. They talked about a lot of stuff but none of it had to do with real estate. He was totally removed from the process. A few minutes later he called the listing agent.
“I got my guy to come up. Now it’s your turn. Call me back with some love, homey…” Perhaps not corrupt, but certainly noble I would say. And at the very least, without fear.
Bob Wilson says:
Yo Geno, that expressed my feelings about this market and profession to a tee.
June 4, 2008 — 12:01 am
Ann Cummings says:
Hi Geno – I like the world you painted, skipping to the soda shop and all. But sadly, I think it’s come down the guy in your office for many….. but he gets the job done. Without fear, and without feelings a lot of the time as well. Not sure I like that last part.
June 4, 2008 — 2:29 am
Tom Vanderwell says:
Geno,
Very well written and unfortunately, I feel it’s a good description of the world we’re currently in. Maybe I’m old fashioned, but I still believe, like Jeff Brown said in the previous post, that if you do “The Right Thing” every time, it will come back to benefit both you and your client.
I was talking with a borrower yesterday who was considering buying a new house before his sold (he’s afraid someone else will buy it). He admitted that he’s a “little cautious” about carrying two mortgages. I could have “urged” him to go ahead, he didn’t want to lose the house, yada yada. Nope, I told him that in today’s market, he’s wise to be concerned and he and his wife should take some time to think it through carefully.
Keep up the good work!
If I can help you navigate through this real estate market, give me a call.
Tom Vanderwell
(616) 292-7559
Thomas.vanderwell@53.com
June 4, 2008 — 4:32 am
Geno Petro says:
Tom and Ann,
I was just noticing the Timestamps on your comments. Shouldn’t we all be resting peacefully between 2:29– 4:32 AM?
Bob,
I know you’re in SoCal where this business operates a little differently than Chicago. Not that I’m by any means ‘traditional’ but Chicago real estate was always a little ‘Old School’ and I just got comfortable with the agent protocol over the years.
June 4, 2008 — 6:39 am
Tom Vanderwell says:
Geno,
I’m on Eastern Time, and I actually wrote that around 7:30 am my time.
I do try to rest peacefully between 2 and 4 in the morning….
Tom
June 4, 2008 — 7:21 am
Don Reedy says:
Geno,
There’s a line in “Sands of Iwo Jima”, a John Wayne line.
“I’m goin’ a tell you something, Conway. Goin’ a tell all of ya. I’m goin’ a make it nice and simple so ya can all understand it. They handed me you guys as a present, a regular Easter basket. They told me to get ya in some kind a shape so you could handle a little piece of this war. And that’s what I’m goin’ a do. And that means I’m going to tell you what to do, every day, and every minute of every day. I’m goin’ a tell ya how to button your buttons. I’ll even tell ya when to blow your noses. And if ya do something I don’t like I’m goin’ a jump, and when I land it’ll hurt. I’m goin’ a ride ya till ya can’t stand up. But when you do stand up, you’re goin’ a be Marines!”
– Sands of Iwo Jima (1949)
Send me the name of the new Kid. I’d like to introduce him to a man I know.
Good cops, bad cops, new kids, liars, thugs and thieves. Bad manners, white lies, corruption and smugness. These should be the things of novels, not our co-workers. For this morning at least, you’re my John Wayne, and thanks for having your feet firmly planted in the sand we’ll hike through today.
June 4, 2008 — 7:29 am
Leanne Finlay says:
Good morning Geno, you’re a pretty funny guy, and writing a good article for a gray day up in Seattle.
The difference between you and Junior is that you get referrals and repeat business, he’s going after the onesie, maybe twosie deals, and that just wears you down fast. He’s living in a world where everyone he works with is new, never an old pal.
June 4, 2008 — 7:31 am
Geno Petro says:
Don,
‘Sands’ is one of the best. As far as firmly planted…you know me; I like to observe.
June 4, 2008 — 7:36 am
Bob Wilson says:
Geno, it was the “But then there comes a point where I’m just working for the deal” and “he’s totally removed from the process” that struck a cord opposite of your “buy side advocacy”.
The ability to say anything without fear to get the deal done is a trait I see with many. I don’t have it.
June 4, 2008 — 8:33 am
Ken Smith says:
Corruption in Chicago, that is just another day in Chicago news. Our cops are nothing compared to the politicians (yet the country most likely will elect one of them to the presidency this time around), but back to the topic.
Geno we started in the business around the same time and I agree there has been a shift in the way business is done in our market. What I can’t decide is if the agents are shifting due to the consumer, the market, or purely a change in the type of person becoming agents.
Agents have been telling me up front what a seller is willing to take for a property, how bad the seller needs to sell, and so many other personal things that they never should reveal it’s amazing.
Now I am seeing left an right agents having to leave in the agent remarks “agent must accompany buyer” and “make sure to lock doors”….really we should go with our client and lock the doors. It is sad that this needs to be stated, it really shows how pathetic and stupid some agents are.
Rant over…
June 4, 2008 — 9:32 am
Geno Petro says:
Leanne, thanks for reading. I love Seattle when it rains which pretty much means I just love Seattle.
Ken, I think what you just wrote is what I really meant to say.
G.
June 4, 2008 — 9:52 am
Jeff Brown says:
I do business in several states. These ‘all about the deal’ agents are everywhere. Though at times I’ve been forced to align with them, my son and I watch them like hawks. They say the right words, but do whatever it takes for the next bushel of dead presidents to be sent their way.
The good thing is, they’re usually easy to spot. They brag about their approach. It’s all about them. Ironically, over the years I’ve learned to leverage them to the benefit of my clients. They consistently undercut their buyers/sellers. There’s a line though, that can’t be crossed. I’ve actually advised my clients many times to back out of negotiations ‘cuz it was so obvious the other guy’s agent was selling him down the river, and I wanted no part of a ritual execution.
The few times I’ve felt compelled to that action, my clients have gone out of their way to convey their appreciation. Grandma was right, there is simply no substitute for character and integrity. We can make wrong calls every now and then, but when we see a line being crossed — our clients watch our response.
Nothing engenders trust more than watching integrity in action in real time.
June 4, 2008 — 10:30 am
Geno Petro says:
Hey Jeff,
Thanks for the well thought out comment. You know, it’s not that I’m even trying to be sancitmonious or imply that I adhere to some higher standard. I think I’m talking about the minimal acceptable type of behavior that can be expected of a professional in my line of work–real estate sales. It was only upon self-examination that I discovered that there are just some lines I don’t care to cross to get my job done as I approach the Golden years in Golden Rule karma territory
June 4, 2008 — 12:28 pm
Jeff Brown says:
Golden Rule karma territory — that’s gonna have legs.
June 4, 2008 — 1:05 pm
Doug Quance says:
A sad commentary – but a true one, indeed.
Funny, my favorite LO and I were talking today about all the deals that we could have done in the last few years that we didn’t… simply because we hold ourselves to a higher standard. It certainly would have helped us to store up more nuts for this proverbial winter.
I treat each buyer or seller as I would a friend. I tell them the truth and guide them as I would my brother or sister. There’s no reason to rush a deal or betray the trust my client has in me. Ever.
June 4, 2008 — 11:33 pm
Sean Purcell says:
Geno,
Great post. …there are just some lines I don’t care to cross… Those lines have always scared me. I heard a saying once: “You dance with the devil and the devil doesn’t change; the devil changes you.” I am just too damn scared to go somewhere I can never come back from.
Jeff said the agents like Jr. in your office are usually easy to spot and for him I’ll bet that’s true. He’s got the wisdom of a lot of deals under his belt. Me? I usually have to cheat. Anyone else out there need a good “all-about-the-deal-ometer?” Here’s the dead give-away: these guys almost always have a poster in their office from one of two movies: The Godfather or Scarface. Enjoy the movies, run from the agents.
June 5, 2008 — 9:13 am
Bawldguy Talking says:
I’ve found there are two dead giveaways making it easy to spot these guys.
First, their openly displayed arrogance, poorly masked as confidence and expertise is like a force field, repelling anyone harboring even a semi-working conscience.
Second, they move back and forth between the ‘deer in the headlights’ look when others attempt to point out the error of their ways. And the ‘Eddie Haskel’ ‘How am I gonna screw them’ look the rest of the time.
I know a bunch of these guys, many of them very well known. A common denominator I’ve noticed is how they think the vast majority don’t see them for what and who they are.
Sean, at coffee I’ll give you ‘All-about-the-dealDAR’. 🙂
June 5, 2008 — 9:25 am
Doug Quance says:
The sad part is that many of these clowns are earning a good living while betraying the interests of their clients.
👿
June 5, 2008 — 9:36 am
Geno Petro says:
Sean, Thanks.
And To All Others: Yes, I believe all commentors are singing from the same page of sheet music on this one.
June 5, 2008 — 1:00 pm
David Shafer says:
In the finance world, whether mortgage folks or investment folks those Chicago cops would be considered moral upstanding citizens! 🙂 The vast majority of folks in my business are intentionally corrupt or just don’t care enough to educate themselves to become reliable consumer oriented experts. The lender I use to work for couldn’t believe I turned down sub-prime business just because the client wanted a variable rate instead of a slightly higher fixed rate or that I wouldn’t deal with folks who were obviously mistating their income. Oh well. Still got my no foreclosure record, although it is holding on by a fingernail!
June 6, 2008 — 9:37 am