As happens with blogging sometimes, certain topics inspire many to register their take. That’s what we do. Whether it’s real estate, loan, or tech oriented, it’s amazing how quickly certain subjects can morph into almost a spiritual debate.
Watching all the back and forth the last month or so has been, uh, enlightening — not.
I’m here to tell you, Bloodhound is all about making agents better at what they do. I adhere to that as my Bloodhound mission statement with whatever I write here, just as I do in my own house. Writing here is such an honor. The first thing readers realize is that most of us understand it’s not about us, but about you. This is a critical distinction when passing on expertise.
For example, as a youth baseball coach, (five all-star teams 🙂 ) I never told a kid he was stupid ‘cuz he hit a line drive other than how I’d taught him. On the contrary, I praised him for gettin’ the job done. There are so many ways to hit a baseball hard. But if you freeze frame the hitter at the point where ball meets bat? They pretty much look identical.
The same goes for real estate agents. Their success depends on one thing: How many prospects were they able to get themselves in front of on a consistent basis? In baseball parlance, how many at-bats do they get every week, month, year?
Wow, you made seven figures?! Yep. How’d you do it? The answer isn’t relevant. The target of the question did it — that’s what’s relevant. He skinned the cat. Now that you’ve discovered that fact, you can sit down with them and find out how. The next agent who impresses you with their income will have done it an entirely different way. Go figure.
We human types are funny. We figure out what works for us, then become evangelical about it. Billy Graham was never more passionate than those on either side of the discussions on SEO methods, what to call a lead (Are you serious?), cold calling/door knocking vs the internet, or whether 90% of Realtors should be roasted slowly via spit over burning coals. (I vote no.)
Those discussions are all helpful. We’re still learning about the best methods of driving traffic to our company sites and blogs. Opinions differ, and discussing those differences vigorously is almost always instructive, leading to improved bottom lines for those who care enough to act. My experience has been very good when each side doesn’t pretend their logic comes directly from the third stone tablet Moses lost on the way down the mountain.
Arrogance isn’t evidence. Attacking your reader’s IQ doesn’t help make your point. Results will make your point nicely, thank you.
Problem — we need to figure out how to skin the cat. (Apologies to cat lovers everywhere.)
Solution — great news — there are all kinds of ways to skin the cat.
And there’s the rub.
Web lead generators point to how consistently they’re able to provide leads for their clients. Bloggers say they don’t get nearly as many leads, but their leads are akin to a referral from a church friend. Folks who wouldn’t know a blog from a bog, point to their referral based business. The really old schoolers point to results gained from either cold calling, door knocking, or in rare instances, both.
The agent who’s either trying to figure out the business, or wanting to see measurably significant improvement shakes their head in frustration and confusion.
Where’s the beef?
They all deliver — and that’s the answer most agents don’t get, in my opinion. They’re looking for the one true gospel that’ll lift them to real estate heaven. Not happenin’ people.
All the above mentioned will produce acceptable results when done consistently, with hard work.
Yet there are some who insist on calling folks stupid for not buying into their model. Yer an idiot for not being a blogger. Bloggers are stupid ‘cuz they think what they do is prospecting. Cold calling & door knocking are only done by complete jerks. The world, it seems, is populated by stupid real estate agents who can’t see how smart these arrogant attention whores really are.
What a crock.
I don’t know ’bout you, but I’m sick of these jackasses.
Whatever happened to ‘this might work for you as it did for me, so you may want to try it’? Arrogance has never been attractive. Calling those who can’t quite make out your Divine Aura stupid doesn’t make your case stronger. It makes you look like you’re an attention whore.
Wait a minute, maybe we’re on to something there.
I know agents making huge money doing it all sorts of ways. Personally know them. No BS involved.
A cold caller in San Diego, one of the worst markets nationwide, will make $3/4 Million this year. He works 40-50 hours a week, and takes 3-4 weeks of out-of-state vacations yearly.
A guy in Phoenix who who makes, after expenses, seven figures every year, and does it via the airwaves. Oh, and he produces excellent results too. Superior results one might say.
A ‘farmer’ in Colorado who makes half a million a year. The internet? ‘Yeah, we have a site.’ 🙂
A few bloggers who will make $500,000-1 Million from that model alone.
A referral ‘sphere of influence’ freak, who has already done over 25 transactions this year.
An Idaho team who produces so many leads via their website, they’ve resorted to hiring a gal whose job is making the initial contact — eight hours a day. Go figure. Their conversion rate sucks, but when yer floatin’ in leads, your banker doesn’t ask you your batting average, know what I mean, Verne? He notices instead, the number of commas in your account.
Finally, I implore all the arrogant screamers out there to shut your pie holes. State your case, show your evidence, and let the chips fall. The more you insist on showcasing your arrogant distain for what you obviously consider the unwashed masses, the more pathetic you come across to thinking folk.
The real paradox? Some of these loudmouths really do know which way is north on the map. They get it every which way from Sunday, and can make a huge difference in your business. Yet their pompous tone and insistence on being taken as near deity turns people off they’d otherwise may have helped.
I make the following challenge to those for whom Old School models seem ineffectual.
Call 50 homeowners a day for three months. 30 calls means you connected with that many ‘hellos’. In three months, calling Mon-Fri you’ll have spoken with more than 3,200 people who can either tell you to go to hell, end up doing business with you, or referring you. If you’re really, really bad at it, and are only able to do business with about .30% of those 3,200+ hellos, you’ll have done nine transactions. At a median price of say, $250,000 @ 3% a side, that’s gross income of around $67,500 — or over a quarter million bucks a year.
Are you seriously gonna say you’re unable to make those numbers happen? Don’t say it out loud. Trust me, you can do it. I’ve trained agents in cold calling, and have found out some are better than others. Duh. But those who did it day in and day out — printed money. Period. This isn’t my opinion. But if you don’t want to do it, I don’t think you’re stupid. Everyone to their own methods.
Knock on 50 doors this spring and summer after 5 o’clock, and a 100 doors every Saturday. See above for results. Still, if that’s not your cup of tea, you’re not stupid. We all do what works for us, right?
Me? I choose all of the above. My blog and website are very profitable. Though my firm has ignored my hometown the last five years, I’m turning that spigot on again. We’ll be sending postcards and possibly letters followed up by — you guessed it — phone calls.
But as so many have said so loudly, that makes me an idiot. I guess since I’ve been prospecting via my blog and company website, that makes be an idiot squared. And sending postcards compounded by calling the same people? That just has to boost me (Lower me?) to felony stupid.
It’s been my Holy Grail since discovering the internet as a tool, to integrate Old School with the web as effectively as possible. It’s been working out fine — in fact it gets better almost as I can see it happening in real time. Still, that’s how I have chosen to work. It’s not the only way to skin the cat.
The next time one of those arrogant attention whores implies or actually calls you stupid ‘cuz you’re not buying their brand of Magic Juice, ignore them. Most of them don’t make in a couple years what my friends mentioned above make by Saint Patrick’s day every year.
Find what looks good to you. Stretch yourself if you’re a little uncomfortable. Be consistent. You’ll be successful in the end. It’s the consistently hard worker who skins most of the cats out there. And remember, nobody asks how you skinned the cat, until they’ve ascertained you actually skinned one in the first place.
If you make a ton of money and don’t follow my way of gettin’ things done, you’re not stupid.
I’ll leave that to all the arrogant attention whores out there. They’ll disappear soon enough.
Meanwhile, back at Results Ranch, I’m here to tell you this from the bottom of my Bawld heart.
Look into the mirror today, and quickly forget the past — at least the negative. Now decide what method(s) you’re gonna employ from this day forward and work them like a possessed banshee. You will succeed, I promise. The degree of your success will depend upon your commitment, consistency, and skill level.
I’m making this offer — open ’till 5 o’clock Monday afternoon PST.
I’ll personally consult with you via phone. We’ll set up weekly phone calls for a month. I’ll take the first five who speak up. The charge is lunch if we ever meet in person. It’s my way of giving back.
Let’s sit down together and see if we can’t arrange for some skinned cats.
Kam Hubbard says:
Great post Jeff! Count me in for personal consulting if you’re available.
April 20, 2008 — 3:06 pm
Broker Bryant says:
Darn good post Jeff. I spoke with one of my REALTOR(R) friends a couple a weeks ago about blogging. He had no interest. In fact, he doesn’t even have a web site. But what he does have is over 300 listings and about 100 closings this year already. He’s an REO agent.
Now, he may not be a good example of someone who does not utilize today’s tools, who is still successful, I do know many REALTORS(R)that still use “old fashioned” techniques that do very very well.
I also know folks that do everything “right”, when it comes to technology, that have very little business. Why? Because they don’t stay focused. They are constantly trying to reinvent the wheel and spend too much time looking for that perfect “pill” that will miraculously make them successful.
I’ve always found that it’s not so much what we do as it is the act of just doing it. When I tell folks in my area to “google me” they look at me with a blank stare in theirs eyes. They don’t know what Google, Zillow, Trulia, Web2 or any of these things are.
ALL markets are different. We have to figure out what works in our own markets and then implement it. Then we have to stick to it.
April 20, 2008 — 3:44 pm
Todd Carpenter says:
Say it brotha!!!
April 20, 2008 — 3:57 pm
Will says:
OK Jeff, I’ll take you up on that offer. I also believe you’re right that the combination of old school elbow grease mixed with new school net marketing is the way to go. In fact, I know I need to get off the keyboard and in front of more faces. Help me out here.
April 20, 2008 — 3:59 pm
Kevin Wilhelm says:
Jeff, I’ll take you up on your offer! This post is brilliant!!!
April 20, 2008 — 4:21 pm
Jeff Brown says:
Kam, Kevin, & Will — you’re on.
Please contact me through my blog, thanks.
April 20, 2008 — 4:44 pm
Patrick Mahony says:
Hey Jeff, I will also take you up on your offer, and I already have a cat.
April 20, 2008 — 5:37 pm
Bawldguy Talking says:
OK Patrick — You make four. There’s one spot left.
April 20, 2008 — 5:43 pm
Ryan hartman says:
This is too good of an offer to ignore. Would very much like to tale the last spot if still available?
(thanks much for the motivating post)
April 20, 2008 — 5:57 pm
Bawldguy Talking says:
OK Ryan — You’re the fifth and last one.
I’m experiencing a hiccup with my email server, but all five of you please send me your contact info via email.
Thanks
April 20, 2008 — 6:36 pm
JeffX says:
Such a good message Jeff, nothing to add, just a great philosophy to subscribe too…
April 20, 2008 — 6:54 pm
Bawldguy Talking says:
Thanks JeffX — Every now and then my cup overflows with some of the stuff these guys put out. I’m gathering I’m not the Lone Ranger on this either.
April 20, 2008 — 7:08 pm
Chris Johnson says:
Beautiful post. Even if you were getting at me a little bit. If you want to streamline this, freeconferencecall.com works pretty well for this type of thing, and I’d love to help.
The spigot is easy to turn on.
April 20, 2008 — 7:36 pm
Bawldguy Talking says:
Chris — I’ve already been asked who’s riled me up, and I’m keeping that to myself. It was the concept I wanted to communicate, which I think was successful.
I’m gonna go this one alone, but thanks for the offer, Chris. And welcome to BHB.
April 20, 2008 — 7:46 pm
Paula Henry says:
Jeff –
See what happens when you take a few hours away from the computer – you miss a great opportunity!
Although I am late for the party – Thanks for the encouraging post! There is no one way, the way that works best for you is the right way. Good Luck all – go skin some cats:)
April 20, 2008 — 8:34 pm
Bawldguy Talking says:
Exactly Paula — Thank you.
April 20, 2008 — 8:36 pm
Bawldguy Talking says:
Thanks Todd — You’re one of the really good guys out there.
April 20, 2008 — 10:26 pm
John Kalinowski says:
Jeff – This is exactly what Russell Shaw teaches. Just find something that works for you, and do it over and over again!
Regarding calling 50/day – it seems like with the Do-Not-Call list it would be difficult to find 50 numbers every day of people you’ve never spoken to, who aren’t on the list. I’ve never been a cold-caller, so am I wrong in assuming that most people not in your “sphere” are probably on the do-not-call?
Thanks! – John
April 21, 2008 — 4:54 am
Christina Ethridge says:
THANK YOU JEFF. You’ve said it better than I could. I’m sick and tired of everyone saying that it’s all about Web 2.0. Oh really? Then why do I keep bringing in excellent business using paper and pen?? Talking on the phone?? Old fashioned networking??
As you, I’ve integrated aspects of Web 2.0 – but it’s a tool FOR MY CLIENTS and yes, I get new clients from it. But goodness, I wouldn’t want only the income associated with the clients I get from blogging and other 2.0 tools.
I all to often get hit with WAY too many ideas to try and it is a lot of work to stay focused on the basics that built our business and make us money. Spreads me too thin.
Thanks again!
April 21, 2008 — 5:34 am
John Lauber says:
See what happens when you don’t get near your computer over the weekend like you do during the week. You miss a great opportunity.
Thanks for the encouraging post. I’d still buy you lunch at Unchained if you’ll be there.
April 21, 2008 — 5:56 am
Greg Swann says:
> I’m sick and tired of everyone saying that it’s all about Web 2.0.
But, of course, no one is saying that. It’s a straw man argument. What people here and elsewhere are saying is that greater and greater proportions of buyers and sellers are moving toward the internet and away from old school media like newspapers and the Yellow Pages, and, therefore, more and more of our marketing efforts need to be focused on the internet.
That much is completely obvious and completely non-controversial. A possible source for the grit of irritation you are feeling — an incipient Black Pearl? — is that you yourself are devoting greater and greater portions of your discretionary time to the internet, and, in consequence, you are seeing more and more internet-focused marketing messages.
No one is forecasting an overnight change, but the change is clearly upon us, and nothing will impede or delay it. Everyone still uses pens for some work, but this is simply an artifact of inefficiency. How many typewriters are still in use in your office?
April 21, 2008 — 6:05 am
Greg Swann says:
> I’d still buy you lunch at Unchained if you’ll be there.
Lunch is on us. If you go for dinner instead, Macayo at Central and Clarendon is savory Mexican without being too hot. The Chimichanga was invented there, but my favorite is the Pollo con Espinaca.
April 21, 2008 — 6:11 am
Christina Ethridge says:
>But, of course, no one is saying that. It’s a straw man
>argument. What people here and elsewhere are saying is
>that greater and greater proportions of buyers and
>sellers are moving toward the internet and away from
>old school media like newspapers and the Yellow Pages,
>and, therefore, more and more of our marketing efforts
>need to be focused on the internet.
Yes, people are saying that. Perhaps no one here, but it’s definitely being said – but I take it with a grain of salt. Those that are saying it can’t support their statements with significant contracts, it’s all ‘future speculation’. I fully understand the move to the net, it’s been happening since 1994 when the first real estate websites started going live.
I also understand the ‘reorgnization’ of ‘offline’ marketing dollars. No longer do we pay for print advertising to market our listings such as newspapers, home’s magazines or phone books whatsoever, they yield no results for us.
On the other hand, we’ve drastically increased our direct mail budget, because it does yield high returns for us. Direct mail has always been financially good for us, print listing advertising has never been financially good for us. That hasn’t changed in our business in over 15 years. That’s what I’m getting at… for many people, they are seeing tremendous change. For us, not so much, because in reality it’s not changing as fast as we’d all like to think. Yes we have a blog now, it’s simply replaced (I like it a lot better) our weekly/monthly e-newsletter we used to create. It helps bring in an extra client or two, but not in droves like direct mail does.
In other words, we have a very well functioning ship that all I do is tweak a bit here and there as I see things working better or not working at all. Our biggest change is now we do not advertise our listings in print at all and we are finally able to easily convince the seller client about the reality of this fact. The other change, more of our clients are checking us out on the web before contacting us. They aren’t necessarily finding us there first, they are finding us via our ‘old fashioned marketing’ and then going online to check us out.
Oh, but I say that and then . . . I’ve been throwing in a few listings in our monthly snail mail newsletter and this last issue got is 8 phone calls in one day just on the listings advertised?! I was just considering dumping the listings from the publication to utilize the space for more relevant information. Apparently, that’s not such a good idea.
I’m not saying Web 2.0 is bad, far from it. I love LinkedIn, especially the outlook widget. I learn about prospective clients from their first email with that widget. I also love the networking I’ve done by participating in ActiveRain and how it’s spilled over into Trulia. I also love some of the widgets I’ve been able to add to my websites and to my blogs. They help cross-reference the sites and pull people between the sites.
I guess this is a combination of thoughts – between ‘old school is alive and kicking’ and ‘there’s too much to choose, how do you choose and how do you keep up’.
April 21, 2008 — 6:27 am
Greg Swann says:
> The other change, more of our clients are checking us out on the web before contacting us. They aren’t necessarily finding us there first, they are finding us via our ‘old fashioned marketing’ and then going online to check us out.
Same here. I agree with everything you’re saying: If it works, it works.
April 21, 2008 — 6:36 am
Teri Lussier says:
I can’t believe I missed this one!
Okay, which of you 5 is willing to pay it forward? I’m willing to be a cat-skinner once removed…or something like that…
April 21, 2008 — 7:10 am
Barry Cunningham says:
I hate cats! Always been a dog person..maybe that’s why I like it here. Skin away!
April 21, 2008 — 8:49 am
Bawldguy Talking says:
John — You said — Regarding calling 50/day – it seems like with the Do-Not-Call list it would be difficult to find 50 numbers every day of people you’ve never spoken to, who aren’t on the list.
I wondered about that as soon as ‘the list’ became reality. But in my conversations with a couple local cold callers, including the one mentioned in the post, it’s been an irritant, but not terminal by any stretch.
He did make the observation that the usual correlation of calls per day, i.e. ‘hellos’, and deals per year has changed a bit.
It used to be 50 ‘hellos’ a day consistently for a year resulted in 50 transactions that year. He said that figure is now 75 calls to get the same 50 deals. The ‘no call’ hasn’t hurt his income. Just ensure your list is scrubbed and start calling.
April 21, 2008 — 9:56 am
Bawldguy Talking says:
Christina — As a male chauvinist pig, you’re showing your gender’s colors. 🙂 I learned very quickly one of the differences between male/female RE agents — women agents will opt for the results oriented method every time. Men? They want to analyze it to death. Meanwhile Christina, realizing her snail mail newsletter delivered 8 calls due to the listing content, does it over and over until it plays out.
By the time your male counterpart in the office decides maybe you’re on to something, you’ve already leveraged the 8 calls into even another marketing avenue.
Of course, I realize I’m painting with way too broad a gender brush here, but generally speaking that’s been my observation.
Sure hope you can make it to Unchained, Christina.
April 21, 2008 — 10:07 am
Bawldguy Talking says:
John L — Free lunch! When was the last time you heard of a real estate broker turning down free food? Yer on.
April 21, 2008 — 10:09 am
Bawldguy Talking says:
Teri — If you want in, I’d deem it an honor to speak with you. Just let me know. You always get anything you want. 🙂
April 21, 2008 — 10:13 am
Bawldguy Talking says:
A little help please — Our in house BawldGeeks are working to fix my company email problem, the agents who’ve taken me up on my offer, (you too Teri if you’re interested) should email me at bawldguy@mac.com.
Thanks
April 21, 2008 — 10:17 am
Teri Lussier says:
>If you want in, I’d deem it an honor to speak with you. Just let me know.
An offer I can’t refuse. Thank you very much. The honor is all mine, Jeff.
>You always get anything you want.
LOL! Then I should do great at skinning those cats. 😉
April 21, 2008 — 10:35 am
Barry Cunningham says:
You may be on to something. I know we cold call for advertising, cold call for investors, and utilize the web for additional prospecting. I do know one thing though..the number of calls one of the girls in the office is easily surpassed by the number of rss readers and visitors to the site by 10:00AM each day.
I find it much more effective having people contact me or my office for business than having to call or seek out clients. But it does depend upon the type of client I am seeking.
Jeff, I have a question. Is what you are talking about designed to obtain listings or buyers?
If it is for listings I could easily see how you would incorporate so much. As for buyers, we receive so many prospects (not leads) from our myriad of websites that we never have to cold call or do any mail outs..never have.
When we get in so many prospective buyers that we need to hire more people, I can only imagine you are speaking from the listing side of things.
Please advise.
April 21, 2008 — 11:22 am
Bawldguy Talking says:
The internet gets us both buyers and sellers, as does the Old School marketing.
The calling/door knocking is designed for listings of course, but buyers tend to come from that source also. Most agents are trying to generate listings if they’re in for the long haul. Don’t currently cold call or door knock. We ‘warm call’.
The Idaho website of which I spoke generates those interested in acquiring Idaho real estate, and are almost 100% buyers. That’s why they hired someone to handle the traffic. I frankly don’t have a clue what they’re doing to generate the freakish number of leads. They allowed me to allude to them, but not mention who they are in any way.
Our local model is designed to generate listings/tax deferred exchanges, which is another road entirely, not for this post.
April 21, 2008 — 3:18 pm
laurie mindnich says:
This works on so many levels for me: competent with sales (older methods used); blogging (an ongoing challenge, but demonstrating tangible contacts) and a lack of arrogance, present (I’m sorry to say) often enough to have been a turn-off to this forum. This was really great to offer to semi bloggers, full time real esate agents. Thank you!! Except your challenge should most definitely include another female.
April 21, 2008 — 5:54 pm
Bawldguy Talking says:
Laurie — Thanks so much. You make an excellent point.
If you’d like to be included, please contact me via the email address I left in one of the above comments.
I look forward to talking with you.
April 21, 2008 — 7:25 pm
Tony Gallegos says:
Jeff = Your wisdom never fails to amaze me!
April 21, 2008 — 8:27 pm
Kevin Wilhelm says:
Jeff,
I keep reading this post over and over….and it keeps getting better. Thank you for sharing your wisdom! I’m looking forward to our calls.
April 22, 2008 — 10:07 pm
Bawldguy Talking says:
Tony — Listening to Grandma has paid dividends. 🙂 Thanks
April 22, 2008 — 10:26 pm
SEO San Diego says:
email me with your consulting fees, thanks!
May 1, 2008 — 2:59 pm
Bawldguy Talking says:
SEO San Diego — As I said in the post — lunch. 🙂
May 1, 2008 — 6:01 pm