You have probably noticed me talk about Team Eric–a group of Real Estate Agents who work with me as part of the Greatest Real Estate Agent in the World contest. (Thankfully, this effort concludes in two weeks! It has been fun!). But here is the REAL Team Eric.
That would be the lovely Mrs Eric (codename: Jen) along with our 4 kids. Why am I getting personal with this post? Well, because I have learned MUCH about marketing from THIS Team Eric. (and would like to share some of it.) Especially the one in the upper right (Cameron ,16 ) and the lower left (Jordan, 9).
What do a 9 year old and a 16 year old know about marketing? Actually quite a bit. You see, they are in the business of marketing real hope to parents and other kids with Autism. Cameron has Asperger’s syndrome and Jordan has classic Autism. They speak at seminars nationally on the subject. Yes it is kind of wierd to be the parent of kids who regularly can comfortably get up in front of hundreds of people and talk about “their life with Autism” and “Autism Mythbusters” and other such fun.
So, anyway, here are some quick things they have taught me:
1. Be online. Promote it. They wanted me to help them create AutismNotes.com. So we did. They wanted to give up their anonymity (to a degree) to help others. So we did. They are NEVER too busy to let someone know about the site and are always talking with people about it.
2. Manage your Reputation. Google “Cameron Blackwell autism” or “Jordan Blackwell autism” you will see quite a bit about stuff they are doing. If you Google your name, how are you doing? Cam has 6 of the top 10 for ‘Cameron Blackwell’.
3. Make Friends. That has been the theme of what I have tried to do with the Google contest, but the idea was NOT original. Cameron over the years has actually befriended SCORES of the worlds leading minds in the field of Autism. Many have had dinner at Casa de Blackwell! His example has inspired me to not worry about what people think. He is at a point where he could pass in society as NOT having Asperger’s Syndrome and yet he explains it this way, “I am who I am. If they don’t accept me with Aspergers, then I don’t want them anyway.” (He does not lack for friends…who accept him just fine)
4. Use ALL of the media at your disposal. If you click this link, you will see newspaper, here’s some TV, etc. Cameron writes for the newsletter of the leading Autism Publisher. They are never too busy to talk with a reporter.
5. Don’t be afraid to say what you think. To anyone. Greg’s post from a while ago struck me with the same feeling that these two give me. Don’t bow to the pressure to conform. Be authentic. Be who you are. I remember two things about a conference in Phoenix last year. Jordan told one of the reporters who asked, “How is it different having Autism?” Quote: “I didn’t walk or talk much when I was little and just scooted around on my butt..(followed by a big grin,almost daring the reporter to put that on the Channel 5 news at 6pm)..It’s not a big deal, I just learn differently.” and my favorite line when he saw a banner in the hallway that said “We will find a cure.” — Quote “I don’t NEED a CURE, there is nothing WRONG with me.” That, friends is being unbowed. As a dad, I couldn’t have been prouder. The words ‘I will not kneel.’ keep coming to mind from that post, Greg…thanks for writing that. My new mantra after that was “You fix things that are broken. You remove obstacles from out in front of things with infinite worth and potential. As a dad, I am in the obstacle removal business. I am NOT in the fixing business.”
6. Know your strengths. They know that on camera or in front of a crowd, they can “wow” people with their speaking ability and use that to show people that it CAN be done. They also innately ‘get’ the fact that people now call them because of past speaking engagements that they have done. (90 minutes off of a powerpoint in front of a crowd, no notes…seriously) This works as well in the real estate business where we KNOW our strength is on the phone and face to face. We need to provide online resources that will make people come to our strengths, where we can truly CONVERT them (or better yet, have them come to us pre-converted or referred!)
The fun part is that they measure their results as well. While in business, our return is measured in dollars and cents, ROI, and pure revenue…theirs is a breakeven at best proposition. People pay them to speak around the country, they get out of a few days of school here and there (not much, but a few days…), it basically covers their travel (and Jen’s) and provides them with some really neat opportunities along the way.
Their REAL return is in the relationships that they have been able to create and the hopes that they have raised for parents of the newly diagnosed little ones…Jordan said it best at the last Autismm rally that he spoke at. “If the parents lose hope then the child will lose hope.” They count those, believe me.
As good as I get at marketing, I have the feeling I will still competing with these two of my kids and their efforts. Yeah…I am a doting dad and all that (darn right!)…but I still have a lot to learn from everyone. Especially my kids.
Greg Swann says:
Bless you, Eric. That was gorgeous…
April 13, 2008 — 12:13 pm
Brian Brady says:
This is a textbook example of brilliant integration of offline and online media mix.
From the mouths of babes.
April 13, 2008 — 12:33 pm
Eric Blackwell says:
@Greg–Thanks. Can’t tell you how much the post of yours that I linked to meant. Would have never read it if you had not republished it. Glad you did.
@Brian–Thanks…and you are right “from the mouths of babes.” I learn stuff from them that I should already know –and they just instinctively ‘get it’.
Best to both of you.
Eric
April 13, 2008 — 12:41 pm
Steven Leung says:
“As a dad, I am in the obstacle removal business. I am NOT in the fixing business.”
I plan on printing this and putting it in my wallet when I have kids. Thanks for the wisdom.
April 13, 2008 — 12:51 pm
Mike Farmer says:
Thanks, Eric. Beautifully done. THIS is what I’m talking about when I reject doom and gloom. You’ve brightened the world a bit.
April 13, 2008 — 1:30 pm
Teri Lussier says:
One of my favorite things is sitting at the computer on a Sunday afternoon, blubbering because someone has written a lovely post about their beautiful and remarkable family. Thank you, Eric! 🙂
April 13, 2008 — 1:39 pm
Eric Blackwell says:
@Steven-I am humbled. thanks.
@Mike-back at you, I enjoyed your post very much.
@Teri- If there was ever someone who I was proud to have blubber over my posts on a Sunday afternoon, it’d be you. Thanks for the kind words, my friend.
April 13, 2008 — 1:50 pm
Dru Bloomfield says:
As a parent of a child on the “spectrum”, I’m thrilled to hear of the vision and successes of your sons. I know your article was about marketing, but to me, the real story is that you have taught your sons to capitalize on their talents. Raising a (special needs) child to believe that they have something to important to share, is truly a gift. Great job, and thank you for sharing your family.
April 14, 2008 — 5:15 pm
Chris Butterworth says:
Eric,
That’s awesome! (and I agree with Dru – the marketing angle is nice, but I’m blown away by the real story!) My 8-year old son has autism, and is attending a school called Assuming Competence Today. It’s the first place he’s ever been where they expect greatness, and he’s having the best year of his life. Just finished the AIMS testing today – Wow!
Tell your sons we’re proud of them.
April 14, 2008 — 7:45 pm
Eric Blackwell says:
@Dru- Yeah…it was about marketing (maybe), but it was as well about how pleased I am with the two of them and their progress. They amaze me. But one thing about parenting on the Autism Spectrum: The best thing. I get a heightened awareness of every one of their successes, because I see how hard they work for them. The speech, language and occ. therapists do God’s work, but it is the kids iron will to overcome that blows me away.
@Chris- Very cool. Told ’em. Very nice to hear about your son! (And very glad to hear he is in a school that is supportive and works for him…that was/is crucial to our success as well.) We have made lots of friends in the school district here–with that exact thing in mind…it’s like relationship building for the SEO contest except it is real life and the stakes are much higher.
If y’all ever want to chat offline about ‘relevant stuff’, feel free to shoot me an email. Best regards to both of you! and thanks for reading BHB.
April 15, 2008 — 2:42 am
Sue says:
This is very moving. Your kids have an amazing attitude and wisdom beyond their years. Your family is very blessed.
April 17, 2008 — 9:23 pm