I’ll be speaking at Unchained — sharing what I’ve learned about creating new business through my online efforts. This post is about marketing. BawldGuy Marketing might just be the oxymoronic phrase of the year. ๐
I’ve never understood the finer points of marketing. It takes a different kinda mind than the one with which I was gifted. (At least Mom said it was a gift.) There is a definite science to it. It’s hard to deny there’s also a certain art to successful marketing. To those who are good at it, I offer my profound respect.
Over the years we learn a bit as we watch the marketing masters. (The next original marketing thought I have will be the first.) I don’t think I’m all that in marketing, ‘cuz clearly that just ain’t the case.
I’m Japan.
They don’t produce many original products — they take a product or idea and put their spin on it. They see their own gold in others’ ideas.
Although I certainly lay no claim to making particular marketing ideas better, (a laughable concept if ever there was one) I do reshape them to fit my company’s agenda. What may not work for me as originally designed, works like gangbusters when tweaked juuuust a little bit. Sometimes I just extract one extraneous factor from a major marketing concept.
Here’s an example taken from my own personal WayBack Machine.
About 20 years ago I began sending out targeted letters to local investors. Original, huh? Anyway, the results were OK, calls were coming in and business was being done. However it wasn’t delivering the results for which I’d hoped. Then one day I remembered a book I’d read, written by a local guy who’d transitioned from a totally unrelated industry into investment real estate. He wasn’t sending letters. He was cold calling — except he added his own twist.
I adopted his new twist, but into my letters, not phone calls. The results were unexpected. What was this brilliant new angle? He simply took pictures of the properties whose owners he was calling. The owner would be politely trying to get rid of him when this agent said, “Mr. Apartment Owner, I’ve seen your units, and I think it’s possible they might be a match for a couple buyers with whom I’m presently working.”
Credibility was quickly established — he did six figures his first year in the business — this, in the ’80’s when that was real money.
My letters’ response rate went through the roof. Literally? I was forced to take a break from mailing for a couple months. It was that effective.
Was it my idea? Absolutely not. Did I take it, repurpose it for letters and make it work my way? Yep. The approach was so successful I had to cut my mailings by 75% in terms of quantity per letter.
See? — Japan.
I’ve done the same thing online. Nothing’s changed, as I still can’t market my way out of a wet paper bag. I’m always taking other’s ideas and seeing how they could be adapted to what I do. 90% of the time I’ve gotta change most of what others are doing with it. I’m still using the core concept of what the marketer originally created. And just for the record, no, I have no pride. I’ll take whatever you offer and make it my own if I can see even a sliver of daylight. Just ask Brian Brady. Fortunately he encourages theft of his ideas. ๐
The latest idea falling prey to my modification process (sounds so much better than idea theft) came from my own marketing folks, long since departed. Hey, that means I didn’t steal it. Anyway, about three years ago they conducted a survey of my client base, asking them what they wished I would start doing.
The answer came right out of the Twilight Zone.
They wanted to give me more referrals, but their family, friends, and neighbors had been a little intimidated by her description of what I did. I swear this is a true story. Their solution? I come to their homes giving intimate seminars to their hand picked referrals — all of whom were eager to meet me, just on neutral/familiar ground. Go figure.
I did it, and called the first two ‘seminars’ Beta tests — mostly ‘cuz I thought it made me sound like I knew marketing stuff. ๐
The results?
The first ‘in-condo’ seminar produced eight transactions — so far.
The second, a full on Saturday afternoon BBQ with steaks & salmon produced another eight transactions — so far.
Those results were acceptable. ๐
Here’s the punch line
These were ideas filtered through my own agenda They produced more at-bats — therefore more chances to hit homers Same with the letters — more at-bats meant more homers Marketing ideas aren’t found on Moses’ tablets — Change ’em to your liking
Experts in marketing abound. In fact I’d go as far as saying you can’t swing a dead cat online without hitting a couple. Pay attention to what they say. Every now and then they’ll come up with something you’ll be able to mold to your agenda. Stop treating their advice as Holy Writ — commandments which must be obeyed, every jot and tittle.
See where you can pencil yourself into the every day lineup with new prospects. Think of it this way — Babe Ruth wouldn’t have hit 714 homers if his managers hadn’t put him in the lineup day in and day out. Nobody hits homers from the dugout. The Babe got 4-6 at-bats daily 140-150 games a year — year in and year out. That’s the only way a home run hitter can hit over 700 homers — the only way.
In the final analysis, isn’t that all marketing is good for — giving us more at-bats on a regular basis? If you (me, anyone) produce enough at-bats on a consistent basis, we experience success. But you have to see your own gold first — and it’s everywhere these days.
Begin looking at marketing ideas with an eye for how you can custom tailor it to your specific operation. Before you know it one of them will be that perfect fast ball thrown right where you like it — and you’ll hit it out of the park. As you’re going into your ‘home run trot’ think of me, OK?
Breen Henley says:
Cold (and warm) calling, seminars, BBQs, meet and greets and letters are very effective. But these are traditional methods, not online methods. So, are you suggesting these be abandoned in favor of the online equivalents?
March 6, 2008 — 1:10 am
Teri Lussier says:
Brilliant and classic Bawld Guy.
>See where you can pencil yourself into the every day lineup with new prospects.
Yes!
I’ve begun to blend “I’m Japan” with Richard Riccelli’s advice to show the customer a true value or benefit…And now I see ideas and opportunities everywhere- they are literally everywhere. Too many to use and now the problem becomes staying focused. ๐
March 6, 2008 — 5:06 am
Kevin Warmath - Alpharetta Real Estate says:
Jeff, I sometimes beat myself up for never having had an original idea either ;->
However, I take solace in being an “implementor”. You might not be the “idea guy”, but you obviously are the “action guy.” There are ideas everywhere, but very few people who will actually take action.
A year an a half ago I stood up in front of the agents in my office at our weekly sales meeting and introduced them to blogging and suggested they do it. Today, to my knowledge, I’m the only one who has done it and stuck with it.
I don’t say that to pat myself on the back, but to point out how far and few between “doers” are.
If only my colleagues new how many new clients (possibly theirs) I’ve obtained through blogging, and how little the cash outlay…
Here’s to the doers!!! ;-> Harder to find than a good idea.
March 6, 2008 — 5:53 am
Mike Farmer says:
Creative stealing, I think that’s what they called the Japanese method.
Very good. Thanks.
March 6, 2008 — 8:00 am
Dave Shafer says:
Bravo. Bravo. You do what works. It doesn’t matter who thought it up, it probably isn’t the guy you got the idea from. Each person puts their own spin on it and improves it. That is the way ALL ideas are produced, through process. You think e=mc2 came from nowhere? Nope, it was part inspiration, part perspiration (understanding existing ideas about physics.
March 6, 2008 — 8:48 am
Doug Lindstrom says:
Hey Bawldguy,
I while back you posted about the super local area expert. Seth Godin apparently agrees with you. I agree with you (www.nocohub.com) but have been working through some ideas as to marketing the site. I get some traffic but no enough. How would tie your super local expert and today’s post together with regard to marketing (i.e. postcards, letters, etc). You’re great! Thank you!
March 6, 2008 — 9:20 am
Jeff Brown says:
Breen — You said — So, are you suggesting these be abandoned in favor of the online equivalents?
Not by any stretch of my tiny imagination. In fact I’ve found how to leverage my ability to morph ideas big time online — and yes with tangible results.
I’ll be talking at Unchained about how I’ve been able to use my online presence to make use of those approaches (and others as well) all over the country.
Being ‘Japan’ I’ve been doing the same thing online that I was doing back in the day. The difference? Way more production than before computers and ‘online’ meant something else.
March 6, 2008 — 9:51 am
Jeff Brown says:
Teri — Thanks — If you’re gonna grab ideas from someone, you could do a lot worse than Richard, that’s for sure.
March 6, 2008 — 9:53 am
Jeff Brown says:
Kevin — RE agents are often worse than ‘the horse you can lead to water but can’t make him drink.’
The irony is they’ll never know how it is the buyers with whom you’re in escrow, called them a month ago but did business with you because of your demonstrated expertise.
Whether it’s blogging or anything else requiring caloric expenditure, most agents aren’t what you and I would call ‘doers’. ๐ Agents like yourself who are implementers end up, as you point out, doing the other guys’ deals.
March 6, 2008 — 10:07 am
Jeff Brown says:
Mike — Thanks — Japan has proven building a better mousetrap is just as good as creating something new.
March 6, 2008 — 10:09 am
Jeff Brown says:
David — You said it perfectly. The difference between most of us and Einstein turns out to be what his spin produces. ๐
I wonder what E=mc1 means? ๐
March 6, 2008 — 10:23 am
Jeff Brown says:
Doug — Not only do I have some ideas for you, but I know someone who has even more. Email me with your phone number and we’ll go through it.
March 6, 2008 — 1:13 pm
Lani Anglin says:
We’ve talked in person before about the reality that there is no such thing as an original thought, only original thinkers. It is a curse sometimes to have lofty, innovative ideas because the playbook hasn’t been written, so for most people it is wise to revise pre-written playbooks for their own agendas as you do!
Great article of encouragement for those of us w/ PMS (you know, Perpetual Marketing Stature)! ๐
March 6, 2008 — 1:33 pm
Doug Quance says:
Another at-bat… and another one hit out of the park.
Way to go, Jeff. ๐
I truly believe that no matter what the marketing idea or angle is – one must shape it to make it their own. A custom fit, if you will. To this end, you have articulated this concept well.
March 8, 2008 — 7:53 am
Jeff Brown says:
Thanks Doug — You must be coming with some of your own ideas in your market, as it’s going through a pretty rough time.
March 8, 2008 — 12:16 pm