Wearing an outrageous Cosby sweater and sitting at a space age desk. Hand gestures that would appear to be practiced from the Floyd Wickman How-to series. I cringed when I saw the video. Andy Kaufman blogged about it, looking for the RE.net responses, my first thought was “Are you kiddin’ me?” Is the information dated? Is it relevant? Does it have a place in real estate today?
I think the truth is not what I want it to be.
Like it or not, I think Saul’s basic message is still relevant for many in the real estate world. A basic, gentle message about basic marketing, given by someone in a sweater similar to one of TV’s most beloved dads, well, that’s a comfort to many. I think Saul may understand his market better than I first gave him credit for.
A top producing agent in my office has listings because of the little boxes of mints with her picture and contact info printed on the box. Really. A top producing agent in a neighboring county wears a Carhartt jacket, a John Deere cap, jeans, and steel toed work boots on listing appointments. He lists and sells farms.
Where are you spending your time and money? Is it reaching the people you want to reach? Spending time online without really understanding why you are there is as effective as showing up to list a pig farm in your Jimmy Choos. Honey, those shoes are real purty, now how you gonna slog through the pig slop?
I learned a lot by watching Saul’s video. I learned that there is still a place for it. I learned that whatever you do, you have be smart about it, think about it, consider who you are marketing to and what is the most effective way to reach them. Maybe Saul is doing just that. So who are you marketing to? Anyone who reads the message? Do you carefully select your market and tailor the message to them, or do they select you, and once you’ve been selected, do you adjust the message to whoever keeps showing up in your Google analytics? Are you looking to dominate one market, or to get a piece of any market that happens along.
I’m building an online presence, big deal. I’m being serious here. Brian Brady just posted about this, and it’s been on my mind quite a bit lately, mostly because everyday another new RE blogger finds my blog. When everyone has an online presence, what will make my presence stand out? Cool kids of the world, unite! I’m no longer satisfied with simply being online, I want a long tail presence that will target the people with whom I want to work. I don’t want to work with everyone. I want to pick and choose, and most importantly I want to have the ability to pick and choose.
Back to Saul. I watched that video and thought about relevance. Saul’s message is not relevant to us, is it? We’re too cool for Sunday school. But you and I both know that his message is relevant to someone. He is making Web 1.0 a very friendly and safe place for those who need it.
I believe an online presence gives us the unique opportunity of becoming very highly specialized, and in a way that might have been difficult and expensive if not impossible through marketing techniques in the past. Having a continuous presence that is always increasing in volume lends itself to whittling away at a specific message, to a specific market. This is where my mind is headed, but I can’t quite get my brain wrapped around the details of how to really make this happen.
To answer Andy’s question about Saul’s video: It’s a good example of target marketing as well as a great reminder of how fast things change. Which leads me to an answer for Brian’s question: Yes, I’m blogging for speed, but since I can’t be the biggest, I’m also blogging for a very very sweet spot.
Todd Carpenter says:
Forgetting about the content for just a moment, I think it’s worth noting that Saul used You Tube to publicize a video worth linking to all across RE.net.
February 15, 2008 — 12:59 am
Eric Blackwell says:
Todd makes a great point IMO.
Teri- this answer was well done. The most successful agents in our office blog on horse farms and are attired appropriately.
There is no substitute for authenticity. Blogging is a vehicle. Authenticity is a make and model of the vehicle. Part of the branding process. It better identify with your target market and BE authentic or it is of no consequence.
Well said.
February 15, 2008 — 3:16 am
Teri Lussier says:
Todd-
I’m skeptical about YouTube as a viable marketing tool for anything real estate related. No, that’s not quite true. I mean that I’ve yet to see YouTube used well for anything real estate related. Someday perhaps, but not yet.
OTOH, if I get your point, are you saying Saul did just that? We might think his message reeks of a dinosaur, but here we are talking about it.
I don’t know…Right now it’s all so new- 2.0 is quickly becoming 3.0 but most people are 1.0. Will 1.0 skip 2.0 because of we are building the bridges for them?
Brian’s point does concern me: We are building the bridge; will deep pocket dinosaurs now lumber across and leave us eating their dust?
I have too many questions about all this and not enough answers, but I am thoroughly enjoying the process. Hopefully what we are doing and thinking about now will keep us from lumbering along in the future.
February 15, 2008 — 6:14 am
Mike Farmer says:
I think a lot of this “new stuff” is intuitive, with, as Eric said, authenticity a guide. I don’t think anyone knows where it’ll lead, but being in the middle of it makes it easier to zig and zag in what I hope is the right direction.
February 15, 2008 — 6:28 am
Teri Lussier says:
>The most successful agents in our office blog on horse farms
If I could veer off subject for a moment: I don’t need to tell you that you truly live in God’s country. In my perfect world I would summer in Kentucky and winter in Tucson. ::sigh::
>There is no substitute for authenticity.
I’m skeptical about this as well. We know very little about online consumers. I wonder if they care as much about authenticity as we do? We think they do, we would like them to, because it is what sets us apart.
And now that I’ve written that, I have a better handle on what concerns me most. I don’t want our blood, sweat, and tears to make it easy for a corporate giant to come in and take the authenticity away from what we are doing.
February 15, 2008 — 6:38 am
Teri Lussier says:
Mike-
The zigging and zagging, the tortoise and the hare, the fast eating the slow, being remarkable, it’s all making sense to me now.
In the South, all soda is “Coke”. If I’m Jones Soda http://www.jonessoda.com/ I gotta stay focused not only on being Jones, but also on not being Coke.
I think that’s where I’m going right now- how not to be corporate.
And please don’t tell me that Jones is owned by Coke. 😉
February 15, 2008 — 6:54 am
Mike Farmer says:
No, as a matter of fact, Jones is giving Coke trouble.
Google for results.
February 15, 2008 — 7:16 am
Teri Lussier says:
Mike,
I also found this, which is appropriate: http://www.fastcompany.com/magazine/92/jones-soda.html
February 15, 2008 — 7:35 am
Phil Hoover says:
Amazing video.
I learned a lot, including “Coke is a huge brand”.
And, that I don’t have a wall to put anything on after writing it down.
And that everything in marketing is repetitive.
Which means that you have do it over, and over, and over, and over, and over, and over, and over.
Ashamed to admit that I am an “e-Pro”.
The course was useless fluff, designed so that anyone could pass.
As is the case with most NAR designations.
Reminds me of the time I bragged to a prospective client that I was a CRS.
He spat on the ground next to my shoes, then asked “So, what does that mean – can’t remember shit?”
Small wonder we aren’t respected professionals.
February 15, 2008 — 7:56 am
Teri L says:
Howdy Phil-
That about sums up my thoughts on seeing that video, except I couldn’t sit through the whole thing. Does he mention Coke? I did not know that. *That’s* funny!
Things are changing so rapidly, many agents can’t keep up. Corporate brokerages are trying to find a way to move forward. Saul is not marketing to you and me. Maybe he is marketing to a group stuck in the old.
>Small wonder we aren’t respected professionals.
Right. There is so much to work around here, but that’s precisely where our strength can come from. I can’t worry about Saul, or Web 1.0 agents. Maybe this an opportunity to create and drive the conversation without the restraints of all that, you know? Maybe we can bust free of all that now. I’m not sure, but it seems like this is a pretty good time to grab the ball and run.
>He spat on the ground next to my shoes
Well, at least he didn’t spit on your shoes. And you closed anyway, didn’t you? ;-D
February 15, 2008 — 9:23 am
Mike Farmer says:
“Mike,
I also found this, which is appropriate: http://www.fastcompany.com/magazine/92/jones-soda.html”
Sounds like my kind of company.
February 15, 2008 — 12:32 pm
Jim Messick says:
I don’t want to work with everyone. I want to pick and choose, and most importantly I want to have the ability to pick and choose.
That statemenbt alone gives crediabilty to starting a blog. Being able to pick and choose more often and building a strong client base isnt that what we all want?
February 15, 2008 — 3:15 pm
Jim Messick says:
I don’t want to work with everyone. I want to pick and choose, and most importantly I want to have the ability to pick and choose.
Isnt that what we all want to build a stronmg client base of people we actually like to be around.
February 15, 2008 — 3:17 pm
Andy Kaufman says:
Great follow up Teri. I learn so much from what you share with us.
Say what you want, but I’m of firm belief that “Doing it over, and over, and over, and over, and over, and over, and over” has been replaced by:
1.Find your niche
2.Listen
3.Connect
4.Engage with an authentic voice on the appropriate channels
5.PROVIDE VALUE
The trick is that with new media tools (especially micromedia tools like Twitter & Utterz) we still touch people “over and over”, it’s just in a slightly different way.
Two dynamite examples of this are Jeff Turner and Mike Price. This morning on Zebratalk, they talked about how careful they are to NOT focus on constantly pitching their companies, but rather connecting and providing value to their ever growing networks.
I tell every agent I know about Real Estate Shows. Not only is it a dynamite product (shhh, don’t tell my competitors ;)), but I know that the President of the company freakin cares and is out there walking the walk and providing value at every opportunity.
February 15, 2008 — 7:45 pm
Teri Lussier says:
Andy-
First, thanks for those kind words. That video brought up more questions for me than answers, so I’m grateful for everyone who left a comment- it helped me clarify a few things in my own mind.
Great list- I see you doing that on Twitter. You casually tweet about your niche, you meet people on a regular basis, you are true to yourself. And you are right about Jeff Turner. I’ve seen him first on Active Rain then on Twitter He’s built a rabid following- people like the product obviously- but also he’s fantastic at connecting to his customers on a personal level. And I think he owes you for that plug. 😉
This BHB post didn’t get a trackback, but Mike Farmer expands on what you are saying here:
http://bonzai.squarespace.com/blog/2008/2/15/basics-in-a-new-world-of-marketing.html
February 16, 2008 — 7:02 am
Teri Lussier says:
Jim-
>That statement alone gives crediabilty to starting a blog.
I think that’s a very important reason for starting a blog, but only if I can do what Andy suggests, and add value. Otherwise, it’s still all about ME. And it really ain’t all about ME! It’s about them. I need to add something of value for readers…
February 16, 2008 — 7:08 am
Bill Gassett says:
Terry this really is the beauty of the long tail By writing about what niche market you want and what you are passionate about will bring you the focused business you are looking for.
February 24, 2008 — 8:39 pm