This Texas trip has been both productive and instructive in so many ways on several levels. Sitting in a hotel room just a quick shuttle from Dallas’ Love Field, a dead pizza on the coffee table, I’ve been meditating on events of the last three days. I say meditating cuz that’s all I can do with the energy I have left.
The subject came up in a meeting earlier in the day — why some transactions fail. Specifically, why do some fail for reasons unrelated to either objective analysis, actual benefit or harm, or simply cuz one side, sometimes both, begin to care what the other guy’s getting? Though it used to make me crazy, these days I just watch to see how far some folks will go to ensure the other guy fails to get something he wants — as opposed to doing their level best ensuring he gets what he wants.
Here’s an example.
The buyer of a 4 unit property discovers through casual conversation, into what the seller is exchanging. The 4 unit seller is tax deferring his equity, a touch over $200,000, into 8 duplexes in another state. Because the seller’s broker gave the buyer’s agent info on those duplexes at his request, the buyer has also seen the info. No big deal you say?
It shouldn’t be.
The buyer though, sees it as something he’s never been able to accomplish. That guy is getting too much of the pie — or so reasons the buyer. Who really knows what generates this self destructive attitude?
How the hell can this guy take one little property and end up with almost $2 Million of brand new units? Who’d he hafta kill to make that happen?
So during the inspection period of their deal, Buyer decides he’s gonna stick it to Seller as much as he can. After all, he’s the one turning mud into gold, right? Why should he care about a few thousand bucks in unnecessary maintenance?
Buyer proceeds to pile it on, never forgetting how he’s only getting a lousy 4 units and this guy’s somehow secured the keys to the fairy dust vault. He finally goes overboard, and Seller shows him the door, taking the back-up offer for a couple grand less, albeit with a relatively sane buyer.
What really happened?
We see this every now and then. A principal on one side of a transaction begins to make decisions not based on how it affects them, but how it might benefit the other guy — which they are studiously endeavoring to avoid. Besides being childish, self destructive, and plain stoopid, that attitude is the cancer that kills more real estate transactions than you might think.
I call it looking through the wrong end of the telescope.
Instead of remaining focused on the big picture, an investor’s ego gets involved. Next thing you know they’re looking through the small end of the telescope, focused almost entirely on what somebody else is getting. The only issues the investor should care about are those directly affecting his Purposeful Plan.
I’ve asked dozens of clients at one time or another, if they would remember a lousy 10 grand five years down the road. Nine of 10 admit they probably wouldn’t. Then why act as if you’ve been mortally wounded cuz the other guy is kickin’ some impressive booty of his own?
I tell clients if the other side in a deal is getting everything they want, yet we’re still good to go with our Plan — it’s a good thing. Why do folks care?
Who knows? I’ve never figured it out. An investor walks away, or causes the other guy to, and keeps shooting himself in the foot. Over time, this behavior retards any meaningful progress towards retirement. Instead of making solid deals on Purpose, they execute inferior, often mediocre transactions. At least the other side didn’t benefit too much.
With rare exception, I’ve found when everyone involved leaves the table smiling, it means several things.
A second quick example
Your Purposeful Plan says it’s time for a tax deferred exchange. A buyer for your property has made an offer, and negotiations have moved forward. Then there’s a snag. The buyer is insisting on a price yielding you $200,000 instead of the $235,000 in net proceeds you have to have. (Why is it always, “I have to have…?”)
Your options are — 1) Take the $200,000 and run to your incredible exchange properties, as it’s a buyer’s market dummy. 2) Hold out for more money and kill the deal — this means you can’t get the killer deals your agent found for you.
Way to go Einstein.
The numbers on the properties you hope to buy with your proceeds show you’ll more than make up for the lousy $35,000 long before the first year passes. But for your ego, this would be a no-brainer. Several years later you’d be bragging about how you took less to make more — unless you decide foiling the other guy’s Plan is more important than executing yours.
Focusing your attention on what others may or may not be profiting from, is a sure symptom of looking through the wrong end of the telescope. It will ultimately do harm to your long term Plan.
Stop it.
Brian Brady says:
Sometimes I wonder, Jeff, if that greed really isn’t a exhibition of insecurity. I constantly see people “go for the throat” because they think they’re in over their head.
We, as real estate professionals, need to address that behavior up front to remind our clients what the goal really is.
Then again, some people are just built that way.
December 18, 2007 — 8:42 am
Dave Shafer says:
Excellent post Jeff. I call it old paradigm thinging. Not understanding that you are not in competition with the other guy. Wealth building is an exercise in following your plan, making smart decisions, and learning to be cooperative with others. Cooperation is an example of the emerging paradigm. How many folks can you put on your team to help you as well as help them become successful is the name of the game now!
December 18, 2007 — 8:50 am
Jeff Brown says:
Brian — I agree. The question I often ask is: Is the value and sense of satisfaction you receive for nailing the other guy worth losing the other deals you had on the table?
Sometimes, as you imply, investors don’t feel right if they haven’t left some of the other guys blood on the floor. It’s not only a sign, as you point out, of insecurity, it’s just self destructive to the point of neurosis.
December 18, 2007 — 8:55 am
Jeff Brown says:
Dave — >Cooperation is an example of the emerging paradigm. How many folks can you put on your team to help you as well as help them become successful is the name of the game now!
You have a way with words — perfect. Thanks
Over time, looking through the wrong end of the telescope will surely cost the investor a couple commas in his ultimate net worth.
December 18, 2007 — 9:00 am
Doug Quance says:
Ain’t it the truth, brother.
“I have to have” is way too common… especially these days. It does not help move properties or solve problems.
That greed thing is a powerful emotion, isn’t it?
December 18, 2007 — 9:27 am
Jeff Brown says:
Doug — >That greed thing is a powerful emotion, isn’t it?
It sure is, The paradoxical results often achieve their goals to keep the other guy from getting what he wants, while simultaneously guaranteeing his own failure. The fact some folks never seem to figure that out is beyond amazing to me. It’s as if their IQ’s drop as soon as a win for them is in sight.
December 18, 2007 — 9:39 am
Robert Kerr says:
Your options are — 1) Take the $200,000 and run to your incredible exchange properties, as it’s a buyer’s market dummy. 2) Hold out for more money and kill the deal — this means you can’t get the killer deals your agent found for you.
In all fairness, there’s an Option 3: Hold out for more money and get a better deal. Knowledge is power and if one side finds out the other side has deep pockets, and decides to renegotiate, that’s just Business 101.
If there’s a dumb party at the table, it’s not the buyer who wants a bigger piece of the pie, it’s the person who let the knowledge out in the first place.
December 18, 2007 — 11:24 am
Jeff Brown says:
Robert — Thanks for the thought.
>In all fairness, there’s an Option 3: Hold out for more money and get a better deal. Knowledge is power and if one side finds out the other side has deep pockets, and decides to renegotiate, that’s just Business 101.
Holding out for more money? I’m inferring from that you mean the seller. Does Business 101 teach him how to find stupid buyers in a heavily weighted buyers’ market?
The buyers?
There’s a huge difference between buyers wanting the largest piece of the pie possible, and refusing to stop until the seller is on life support. It’s just a school of thought I try to avoid. It works for some. The downside for that approach is when markets normalize or head off to the seller’s side. Those with whom he’s dealt will tend to avoid him at all costs.
Spherical voids burn way too many bridges for my taste.
You hit the nail on the head referring to those letting knowledge go where it shouldn’t.
If Business 101 says it’s OK to ‘renegotiate’ after an agreement has been reached — I pass. My word has more value than that.
December 18, 2007 — 11:43 am
Rancho Santa Fe says:
Just goes to show how sometimes a little knowledge is a dangerous thing.
Brilliant post.
December 18, 2007 — 12:37 pm
Ken Montville says:
This stuff is true on the pure residential side of things, too. I’m always surprised at how many buyers say they love the house, yadda, yadda, yadda only to moan, groan and throw up roadblocks when they find out the Seller “only” paid [x] for the house….even if it was years and years ago.
It’s only exacerbated if the Seller happened to buy just before the boom (circa 1999,2000) and is now selling for perfectly good reasons (downsizing, relocation, etc.)and realizing the benefits of the boom years. Then the buyer really gets ticked!
You’re on the money.
December 18, 2007 — 1:06 pm
Jeff Brown says:
Thanks David — Little knowledge so often equates to little results.
December 18, 2007 — 5:25 pm
Ken in Chicago says:
Jeff it is amazing to see how many people forget that a deal needs to be a win-win. The second one party gets the short end of the stick, or even feels like they did, the deal is in jeopardy.
December 18, 2007 — 6:30 pm
Jeff Brown says:
Ken — We all understand, when in times like these, a seller might be getting the short end of the stick before they’ve even put their property on the market. That said, buyers don’t need to open a vein to come away happy.
I’ve been on both sides of that as a principal and a broker. Even in tough times, one side may not be a ‘winner’ due to circumstances, but they don’t have to be made into drop dead losers in the process.
It’s obvious you get it.
December 18, 2007 — 7:53 pm
Kris Berg says:
Oh, Bawld One, this strikes a chord. We are in negotiations right now where one principal is your poster child. The smart money can use this to their advantage. Always leave room for the bully to have the last word and declare victory, even if the victory is only having had the last word.
December 18, 2007 — 9:21 pm
Jeff Brown says:
Why is it I feel a sense of ‘sympathy fear’ for this bully? 🙂
December 18, 2007 — 9:27 pm
Robert Kerr says:
If Business 101 says it’s OK to ‘renegotiate’ after an agreement has been reached — I pass. My word has more value than that.
Depends on the agreement. Written or verbal? Formal or informal?
An informal verbal agreement is only as binding as the paper it’s printed on, i.e.: not at all.
And tis is the first you’ve mentioned an agreement being in place prior to the “renegotiation.”
December 19, 2007 — 10:17 pm
Jeff Brown says:
Robert — I understand now.
Some folks give their word, and it’s reliable whether it’s verbal or written. For others, their word means nothing when it only comes out of their mouths.
Grandma told me regardless of legal requirements, my word should be just that — my word.
December 19, 2007 — 11:22 pm
Ken in Chicago says:
Robert while legally you might be correct, ethically and professionally you are not. If you break agreements whether written or verbal in this business it will not take long for you to get a reputation for doing so. Any we all know that your reputation is very important to long term success.
December 20, 2007 — 7:54 am
Dan Melson says:
This is a fantastic post.
I would ask that you consider submitting it to Consumer Focused Carnival of Real Estate (either through Blogcarnival here
http://blogcarnival.com/bc/cprof_1009.html
or via direct email to me.)
It’ll set the bar nice and high for the next Host’s Choice Award.
I’m also going to try and take the basic concept and run with it myself for at least one article (eventually)
December 20, 2007 — 6:43 pm