Greg had asked me to follow up on some particulars of the twilight photos we recently commissioned for one of our seller’s homes and, specifically, how these shots translated into our brochures. Here goes.
As a foreword, I just love this whole conversation because it debunks the argument that all agents hold the tools in their marketing box as safely guarded secrets lest “the competition” figure it out. This is transparency at its best. The reality is, and my position has always been, that nothing I do is secret. If other agents don’t know what Steve and I are doing for our clients today, then they will tomorrow. None of us has a copyright on good ideas; we only own them to the extent that others are unwilling to invest the time and money to see our efforts and raise us one.
Many agents, of course, and many of them in my market will “borrow” my ideas over time, which will inspire me to do better yet, keeping our little poker game going. In the end, everyone wins.
First, it took me awhile to admit that, while my better-than-most camera with wide-angle capability is pretty nifty, and while I consider myself having a keen eye for the shot, having produced about 4 gazillion flyers and brochures over the years, the professionals can do it better. Perhaps the biggest benefit to me, and Mr. Shaw will appreciate my newfound appreciation for delegation, is the time savings that I am realizing, which more than offsets any cost of privatizing the photography.
While I still have to be physically present during the shoot (and, in the case of twilight photography, this is a two to three hour event), the photos are delivered to me within 24 hours. I receive two zipped files, one containing the full-resolution photos and the other the photos resized for the web. Now I do not have to spend an afternoon throwing out the bad and adjusting the lighting on the good, nor do I have to resize the ones I will be using on the Internet. And, the photos are mine to do with as I please at this point. In other words, it is a one-time cost. As an added bonus, the service I use creates the virtual tour for me, which is again delivered within 24-hours.
The photos are worthless unless you know what to do with them afterwards. Clearly, they are used on all of our online advertising for the home and in the MLS. About a year ago, we also starting producing bifold brochures as a matter of routine. These brochures are done for every listing (with a few exceptions, since occasionally we will just have a home which cannot fill a brochure, no matter how we might try). From one-bedroom townhome to million-dollar estate, all of our sellers’ homes benefit. They are glossy, full-color, full-bleed card stock which are placed both inside and outside the home.
Inside, I have two pages to not only display photos but practice the Greg Swann art of poetic description. I have had people tell me that the brochures really “put them in the home”, which is the intent.
The big finish is when we have the printer zap our little stand-up photos and tag line from the back cover and insert the mailing labels. These brochures then become our (very expensive) Just Listed notices. We mail them to a sizeable surrounding homes crowd and to our list of clients and past clients. Not only does this generate enthusiasm from the neighbors and keep us in the minds of our past clients, but it generates showings, which is ultimately the goal.
Greg asked me if the flyers in the flyer boxes outside the home “get wet”. I thought this was funny, given that I live in San Diego where our average rainfall could fill shot glass. We do occasionally get the rain, however, and it has never been a problem. We use the cheaper plastic flyer holders which surprisingly do an excellent job of insulating from above. The sprinklers from below tend to be our greatest adversary, so we just hang the pouch a little higher on the sign. And, the reality is that the flyers don’t usually last long enough to get throttled by the elements.
Now, I just showed my hand. Fold or raise me?
Greg Swann says:
I love the brochures. Can I ask where you have them printed? How big is your press run? Total cost before shipping? Finally, can I wheedle you for a PDF so we can see them full blown?
Inlookers: The next time you drive by a house with the agent’s beat up sign nailed to a tree, remember that there is a much better way to list homes for sale.
September 12, 2007 — 9:02 am
Daniel Rothamel says:
Kris,
Nice work. We are actually preparing to market a community here based entirely on the premise of the night sky and enjoying the stars. I’ll share our stuff once we have it up and running.
Being in Virginia, having our flyers “get wet” can be a concern for us. Finding the right type of flyer box makes all the difference in the world.
September 12, 2007 — 11:45 am
Teri Lussier says:
Inspiring stuff- Thanks for sharing.
Can I add a link for any fearless DIY-ers?
http://activerain.com/blogsview/40344/Everything-Looks-Better-at
Professional photographer Aaron Lietz shares some how-to’s for getting great twilight shots. The comments are well worth reading.
September 12, 2007 — 1:17 pm
Russell Shaw says:
Mr. Shaw does appreciate your newfound appreciation for delegation. Mr. Shaw is also quite impressed with the quality of the photos, the quality of the virtual tours, the quality of the virtual tour provider’s website and most of all, Mr. Shaw is quite impressed with Kris Berg.
September 12, 2007 — 8:37 pm
Brian Brady says:
Nice work Kris and Steve.
My apologies for the neighborhood mix up in my last question ( I’ve only been here 4 years and still get confused with the communities)
Will you play in the online mash-up game (Zillow and Trulia, et al) with this one?
September 12, 2007 — 8:37 pm
Kris Berg says:
>Will you play in the online mash-up game (Zillow and Trulia, et al) with this one?
Always.
Mr. Shaw – I love a man who speaks in the third person. 🙂
September 12, 2007 — 9:07 pm
Allen Butler says:
Hello Chris!
Your stuff looks just fabulous. I am truly impressed by the work you have done with this home. I would like nothing more than to have many of our agent community begin to share marketing ideas on this very site. To me, nothing is more valuable than the sharing of ideas in a place like this. I assume that “raise you or fold” is in this spirit? I will try to put something up soon in that same spirit.
September 12, 2007 — 11:03 pm
John L. Wake says:
Fabulous flyer! Fabulous photos!
So the flyer is on 8.5 x 11 cardstock printed on your own printer?
September 13, 2007 — 12:32 am
Tara Jacobsen says:
Great look, but I am also excited to hear that you are doing the same things for your lower end listings as you are for your higher end listings. We do the same for the simple fact that it is easier to set up one system and run all our properties through that than to have tiers depending on how much a property sells for!
September 13, 2007 — 4:17 am
Kris Berg says:
>Great look, but I am also excited to hear that you are doing the same things for your lower end listings as you are for your higher end listings.
Every one.
September 13, 2007 — 6:24 am
Kris Berg says:
>So the flyer is on 8.5 x 11 cardstock printed on your own printer?
No. 11X17 folded, professionally printed.
September 13, 2007 — 6:26 am
Richard says:
Those are great marketing pieaces. I’ve got to stop being cheap with my B & W flyers, everyone is making me look bad.
September 13, 2007 — 2:04 pm
Ginger Wilcox says:
These are gorgeous pieces. I am sure you do make the competition look bad. I am fortunate to work for a company that has a professional photographer on staff who photographs each and every one of our listings. It makes a huge difference – pictures do sell.
September 13, 2007 — 2:42 pm
Karl Hoelscher says:
Those photos are very nice indeed! Very difficult to shoot directly into the sunset and get those results.
Do you use any special program to create the flyers, or just Word or Publisher?
Again, awesome presentation!
September 14, 2007 — 6:45 am
Diane Aurit says:
Great work! I am a true believer in using professionals for all of my photography and property brochures AND for providing the same high quality marketing for every listing. I recently moved from Pasadena to NC and starting over means working with buyers. Listing agents here simply don’t provide professional marketing for their listings so I am looking forward to my first listings!
September 15, 2007 — 6:53 am
John L. Wake says:
Kris, I couldn’t remember seeing a 4-page flyer/brouchure like yours here in Scottsdale/Paradise Valley but then I saw one yesterday.
It was for a $5,295,000 home in Paradise Valley. The flyer was produced by the builder (new build) not the lister. The photos were not nearly as good as yours nor the overall appearance as attractive as yours.
All the other multi-million dollar homes on the tour had good to great quality 1 or 2-sided flyers.
I thought you might enjoy hearing how your marketing piece is head and shoulders above the crowd… but you already knew that.
On the other hand, do you think they are cost effective?
September 15, 2007 — 12:21 pm
Kris Berg says:
>On the other hand, do you think they are cost effective?
Good question. I think so (on many levels), but that is a tough one to prove. I tend to think that the quality of the marketing will reflect on the buyer’s ultimate perception of value. If nothing else, a better piece will be more likely to influence or support an emotional purchase decision. Residual benefits (the sellers appreciate and deserve higher quality marketing, the neighbors see and appreciate it as well and may be your future clients) are also many.
Then there is the ego thing – I just prefer to project this image for myself and my business.
September 15, 2007 — 1:37 pm
Dr. Ox says:
Your stuff looks AMAZING. Nice to see people take pride in their work, I have worked with so many REALTORs who never put in the effort, that extra touch can make deals.
Keep up the great work!
December 17, 2007 — 10:52 am
Tim says:
Nice artwork and photography, Do you update your brochures frequently?
July 6, 2008 — 11:48 pm
Sue says:
Old post, but I just ran across it. Great pictures. I especially like the sunset. I have to agree, pictures are important. Its their first stop and plastered all over the internet. One of the first things I did was buy a good camera. If I cannot get the realtor to want to see it, how will I find the right buyer.
July 23, 2008 — 7:38 am