Ardell has a story today about a multiple-bidder contest that occurred I know not where. As described, the situation would have been an Undisclosed Dual Agency in Arizona — even though both of the clients betrayed were buyers. Two agents of the same broker engaged in a bidding war, which means that the broker himself was pitting two of his own clients against each other, to his own benefit and contrary to the interests of both.
The story put me in mind of our own recent seller’s market. It was a lot of fun to be on the listing side. List on Thursday and the offers start coming in before the photos are integrated into the listing. Put everybody off until Monday, just let ’em pile up. Cathy wrote software to compare net sheets on an apples-to-apples basis, so we could winnow a stack of 30 offers down to the two or three most worth looking at and just ignore the rest — with the seller’s permission, of course, and always with a note of thanks faxed to the buyers’ agents.
But being on the buyer’s side was no fun. The house lists at 10:20 on a Sunday morning, heaven knows why. We’re there by 11. The lister says, “We’d love to have your offer, but it’s only fair to let you know that we already have five — and I’m expecting six more. Pound out a contract on the laptop at Denny’s, stealing power for the portable printer. Huge earnest deposit, non-refundable. Huge down payment. As-is. No appraisal contingency. Double-think and double-think and double-think the price, figuring out exactly where everyone else is so we can be a couple thousand dollars higher. Race it back to the lister by hand.
Hustle back to the office, where the fax machine is already spitting out the bad news — the worst news, really. Not a rejection. Not a counter. No, the worst possible fate in a market that crazy: A Multiple Counter Offer.
The buyer says, “A counter is a counter, right? Acceptance is transmittal, right? That’s what you told me. So all we have to do is sign it and fax it back, and it’s ours, right?”
“Don’t I wish. What a Multiple Counter offer says is, ‘If you agree to at least these terms, the seller might — or might not — accept your offer.’ We don’t know how many other Multiple Counter Offers went out. It could be zero — they don’t have to tell us. But it’s reasonable to surmise there are others. We don’t know the terms of any of the other offers that may have been countered, nor do we know how those other buyers might sweeten their offers. The color of our ignorance has just gone from black to bleak. How would you like to proceed?”
So we throw in five thousand dollars more and offer to polish their kids’ shoes every Sunday for three years — and still we lose the house.
Every time one of my buyers lost a house to a Multiple Counter Offer, I swore I was going to find a way to capture this monster and carry it back to the sellers’ cellars, to lock it up where it belongs. I figured out how to do it earlier this year, but I haven’t yet had a buyer game enough to try it.
I needed a strong buyer’s market for it to work, of course, but I also need buyers who can sustain a measured indifference to more than one house. This is very rare in owner-occupants, but it’s not even all that common among investors. People want what they want, which means they will pay what they have to pay to get it. This is one of the reasons that prices are tending to hold on the houses that sell, even with all the available inventory. Economists might strive with all their might to think like economists, but people almost always behave like people.
But buyers don’t really have to pay full price, at least right now, to get what they want — not if they’re willing to play a little game called Flinch! Here’s how to play: Take all the houses you would even remotely consider buying, then use the lowest-priced one to whipsaw the sellers of all the others.
How can this be done? With a Multiple Purchase Offer, of course. I’ll show you language, but please remember that, while I am a broker, I am not your broker. I don’t know the laws in your state, nor the policies in your brokerage. You proceed at your own risk.
Like this:
This offer is tendered as part of a Multiple Purchase Offer. The buyers named above are making simultaneous offers on one or more additional properties. This offer and all of the other offers tendered are conditioned upon and subject to the final approval of the buyers, which will be delivered in writing within three days of sellers' acceptance of this Purchase Offer, unless deadlines are extended by written agreement of the affected parties. Immediately upon transmittal of the buyers' final approval of one of the sellers' acceptance of the offer tendered to those sellers, all other offers in this Multiple Purchase Offer will be unilaterally withdrawn by the buyers.
This is called bargaining power. It will tick off every one of the sellers, so don’t look for cheerful repairs. But somebody will salute, and it seems reasonable to me to conjecture that one or more sellers might counter back, under-cutting their cheapest competitor. Those would be the motivated sellers.
If you do decide to do this, be very, very nice about it. Explain to each lister that you have to do what’s best for your clients, and you know they’d do the same thing if the tables were turned. Offer to buy ’em a drink. Why? Because a buyer’s market strong enough to pull this off won’t last. They might hate you now, but they have to like you well enough to get the job done later.
But what happens if it doesn’t work? Try again in a different neighborhood. Or try same neighborhood six weeks from now. Here’s the entire trick to winning at Flinch!: If you don’t Flinch!, sooner or later someone else will.
Technorati Tags: arizona, arizona real estate, phoenix, phoenix real estate, real estate, real estate marketing
Ardell DellaLoggia says:
My article is referring to the famous “Debs” case involving Coldwell Banker in Palo Alto CA. It was settled out of court, so there’s no way to link to the actual case.
August 7, 2006 — 10:12 pm
Greg Swann says:
I assumed that’s what it was, but I thought there might have been something similar in Washington State. How would that play out with Designated Agency? If it were my court, I wouldn’t make the distinction, for what it’s worth.
August 7, 2006 — 11:09 pm
Todd Tarson says:
Would love to present something of that order to multiple builders, if only for the reaction.
The only problem I see right now is that many sellers (and I won’t guess the percentage) are less than motivated to sell in the first place. They seem to be selling a number or a price, not the property.
Would you consider using this on an intent to purchase type of form?? And would your report any success or failure if indeed you use such a method?? I’m extremely tempted to call up a couple of investors to see if they are intersted.
August 8, 2006 — 4:57 pm
Greg Swann says:
I use a full purchase contract for everything. If I have acceptance, I’m faxing to the title company right away. Whatever works, works, though. I can’t imagine this flyng with new home builders here. The salespeople don’t seem to have a lot of latitude. If I can get someone to try this, I’ll let you know how it turns out.
August 8, 2006 — 5:53 pm
Ardell DellaLoggia says:
Designated Agency works best in very large companies where the agents rarely see each other as in one broker for several offices.
I personally stagger my clients, so that I will not accept two at once with the same exact buyer profile, area, price range and criteria.
I don’t work much with investors for that reason. They all want the same thing…anything, anywhere, anytime if it’s a bargain. Having several investor clients puts you in a position of pitting one agains the other or deciding whom to call first. I try to stay with owner occupied transactions for the most part, or first time investors who are clients or relatives of clients.
August 9, 2006 — 12:24 am
Todd Tarson says:
No Greg, I’m sure you don’t simply run into builders around town in Phoenix like I can in my small town… I forget that sometimes. To clarify a little, here in Kingman the realtors know the builders.. and the builders know the builders.. mix in the fact that this is a small town in which no one can keep a secret and you might envision how much fun it could be to present a multi offer to a few builders around here. Especially to some that are suddenly offering commission to realtors now that would have never done so before the market slowed.
Anyway, I like the idea especially if the buyers end up with a larger position of negotiating power than they have right now. Not sure if I would want to be the first to pull this off in this state. Maybe I’ll read where Michelle Lind corrects this practice in the Arizona Realtor Digest in the coming months??
August 9, 2006 — 6:43 am
Greg Swann says:
> Maybe I’ll read where Michelle Lind corrects this practice in the Arizona Realtor Digest in the coming months??
I am not an attorney. Nevertheless, competent adults can contract to any lawful purpose, and Article 26 of the Arizona State Constitution gives real estate licensees the authority to prepare the documents incident to the transfer of real property. In the old contract, I used to fill in the language on taking title as “To Be Determined Before Close of Escrow,” because I considered it estate planning, which I am not licensed to do. But if you wrote, “Final acceptance is conditioned upon Buyer’s and Seller’s participation in a sack race,” I think that would be perfectly lawful language.
Here’s something interesting, and it relates to what Ardell said: If I actually got a Buyer to do this, at the end of negotiations, I could know with great clarity what some of the unsuccessful sellers might be willing to take. Assuming none of those sellers were my current or past client, I could bring buyer after buyer to each one of those houses, coming in with a bottom-dollar contract with a very high chance for acceptance.
Note, however, that you don’t need to do everything I described to pull this off. The lowest-priced comp is your best friend right now. “Mr. and Mrs. Seller, we like your house so much better than the identical floor plan up the street. Your house is turn-key, where that house needs $5,000 to whip it into shape. Our problem is, your house is priced $15,000 higher. If you could just help us make up that $10,000 gap, I know we could put a deal together.” Even this is tough, though, because people are so afraid to lose the house they really, really want that they’re not willing to push as hard as they could.
August 9, 2006 — 7:13 am
Douglas says:
Greg,
You’ve given me more “ammo” to use in my house buying quest. I’ve got cash so my offer(s) will be straightforward. The only real question for the sellers will be if they REALLY want to sell..NOW!
In today’s market, cash is the hammer; and what’s the use of having one if you don’t use it to pound on a few nails?…LOL
One ploy I use, when appropriate, is to slowly count out cash and lay it on the counter and ask the seller if we have a deal. You would be surprised how hard it is for them to say “NO” and watch me slowly pick it up and place it back in my pocket. More than once I’ve had the seller stop me before I reached the door to say “Don’t leave, we’ve got a deal!”
As with any business transaction, the most successful negotiations are done when emotions are locked up and put away. I full well INTEND to lose out on a couple of houses along the way; just as I do when I play hardball with a car dealer. I never got a Christmas card from the auto dealer but I did get the car I wanted at the price I was willing to pay.
Keep writing and I’ll keep learning…..
September 3, 2006 — 4:01 pm
Brian Brady says:
This is a pretty innovative approach, Greg. Have you tried it, yet? I can see how listings past 60 days would be inclined to consider such an approach.
March 18, 2007 — 6:31 pm
Greg Swann says:
> Have you tried it, yet?
No, buyers are too chicken, of course.
Here are the perfect candidate homes, if you can find them: Pre-foreclosure with equity. The seminar investors are all over those, of course. Still, there are a lot of sellers with room to give in Phoenix right now.
March 18, 2007 — 6:55 pm
Ken Montville says:
Good thing you added your disclaimer about being a Broker but not your Broker and about paying attention to State laws.
While issues like this and the one on Sellsius are interesting as a thought exercise, the open ended discussion of them on a nationally (internationally?) read Blog can lead some Realtors down the wrong path.
I know we’re all supposed to be big boys and girls. Yet, as I read your posts over time and see your proposed changes in your About page, etc. I suspect that you realize that many less experienced Realtors from all over are reading and taking your advice.
I fully realize we aren’t talking commissions here (that would be illegal) but this type of discussion, while interesting, is a little bit of a slippery slope, don’t you think?
Probably, more to the point, since State laws vary so dramatically, does it have any useful effect?
December 29, 2007 — 6:45 am