Last kiss of my mail for the day. Waiting for me was this, sent at 8:12 PM MST:
Hi Greg,
Thanks for contacting Trulia. Your feed has been received by our engineering team and you can expect to see your listings live within 72 business hours.
Thank you for your patience.
Please feel free to contact me with any further questions,
Susan Raye
www.trulia.com
Customer Service Representative
Jeff took care of me last week, and I’ve been processed at least twice since then, but this is impressive anyway. When Jeff is dishing up feeds and philosophy into the wee hours and when a CSR is punching out pulse checks on a Sunday night — both of them doing this for a non-cash-customer — somebody must be doing something right in management. I hope they have sense enough to reward and acknowledge this kind of dedication. Hard to find, easy to lose, impossible to get back.
Technorati Tags: disintermediation, real estate
Pete Flint says:
Hi Greg,
Thanks for giving Jeff and Susan recognition they deserve, their commitment does go beyond the call of duty and impresses us all! Well done to them!
I truly believe we have a rockstar team here at Trulia, (including the markermen rappers…) and we’re really excited about being here to help to improve the Real Estate Industry for everyone.
Greg, I’ve just recently been introduced to your blog, thanks for so many great posts, I’m now a regular reader!
Pete
Founder, CEO, Trulia
PS. To your readers out there, as it’s tough to find colleagues as great as Susan and Jeff. We are always on the look out for amazing people for amazing jobs here at Trulia to work with an incredible team. Current openings here http://www.trulia.com/jobs/ or just feel free to get in touch in confidence at jobs@trulia.com .
August 6, 2006 — 10:42 pm
Greg Swann says:
Utterly amazing. Very impressive.
August 7, 2006 — 6:02 am