Appended below is an audio podcast with David Gibbons, Director of Community Relations for Zillow.com. In this recording, David talks with me, reflecting upon the details and implications of tonight’s new software release.
RE.net readers know David as the voice of Zillow on real estate weblogs, effecting the small miracle detailed in The Cluetrain Manifesto: Engaging in the conversation of the marketplace in a way that shows that Zillow will do what it can to ameliorate difficulties. I happen to know that he’s good at that job, because I have a talent for cultivating difficulties.
Until tonight, David’s title was Director of Customer Service. In addition to tending to the concerns of the RE.net, he was charged with dealing with the email and phone calls a site as busy as Zillow.com incites. He talks a little about that on the podcast.
David is originally from South Africa, which accounts for his accent. Before working for Zillow.com, he worked for Amazon.com.
BloodhoundBlog features extensive coverage of tonight’s announcement from Zillow.com:
- A broad overview of the new functionality and its implications
- Zillow.com’s press release announcing the new software release
- A podcast with Director of Community Relations David Gibbons (this post)
BloodhoundBlog contributor Brian Brady will also be covering the story at these sites:
BloodhoundBlog has published more about Zillow.com than any other weblog or publication.
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